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Marriott Reservations Jobs in Virginia (NOW HIRING)

Marriott

Operations Supervisor

Dulles, VA · On-site

Process all guest check-ins by confirming reservations in computer system, verifying guest identity ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Night Auditor and Hotel Operations

Dulles, VA · On-site

$15.25 - $20.25/hr

Sell a room/accommodation to guests without reservations based on availability. Operate telephone ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Night Auditor and Hotel Operations

Sterling, VA · On-site

$18.95/hr

Sell a room/accommodation to guests without reservations based on availability. Operate telephone ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Spa Service Expert

Chesapeake, VA · On-site

$13.75 - $16.50/hr

Whether promoting Spa services or retail, scheduling reservations and confirming appointments ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott North Charleston

Night Auditor

Herndon, VA · On-site

$15.50 - $20.50/hr

Receives and processes telephone and walk-in reservations accurately ensuring guest satisfaction ... Marriott Hotels a plus Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All ...

Sheraton Reston

Sales Coordinator

Reston, VA · On-site

$19.50 - $26.75/hr

... Reservations systems and procedures. * Experience in the hospitality industry and knowledge of common industry terms and practices preferred. * Experience with Lightspeed PMS and Marriott CI/TY and ...

Crescent

Host/Hostess

Virginia Beach, VA · On-site

$15/hr

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake ... Receive records and make any necessary arrangements for reservations and special functions in the ...

Hotel Spero

FRONT DESK SUPERVISOR

Virginia Beach, VA · On-site

$15 - $19.50/hr

If so, the Courtyard by Marriott Virginia Beach Oceanfront South 25th Street has a position for you ... Make and confirm reservations. * Issue room keys and escort instructions to bellhops. * Keep ...

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Marriott Reservations information

See Virginia salary details

$10

$17

$22

How much do marriott reservations jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for marriott reservations in Virginia is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is a Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What are the most commonly searched types of Marriott Reservations jobs in Virginia?

The most popular types of Marriott Reservations jobs in Virginia are:

What are popular job titles related to Marriott Reservations jobs in Virginia?

For Marriott Reservations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Marriott Reservations jobs in Virginia look for?

The top searched job categories for Marriott Reservations jobs in Virginia are:

Marriott Reservations jobs near you
Infographic showing various Marriott Reservations job openings in Virginia as of August 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,973 per year, or $17.3 per hour.

Operations Supervisor

Marriott

Dulles, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 

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