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Marriott Reservations Jobs in Virginia (NOW HIRING)

Marriott

Night Auditor and Hotel Operations

Dulles, VA · On-site

$15.25 - $20.25/hr

Sell a room/accommodation to guests without reservations based on availability. Operate telephone ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Spa Service Expert ' Female Spa'

Chesapeake, VA · On-site

$37K - $51K/yr

Whether promoting Spa services or retail, scheduling reservations and confirming appointments ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

New

Marriott

Spa Service Expert

Chesapeake, VA · On-site

$13.75 - $16.50/hr

Whether promoting Spa services or retail, scheduling reservations and confirming appointments ... None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming ...

Marriott

Spa Manager

Chesapeake, VA · On-site

$37K - $51K/yr

... coordination, reservations, reception desk, massage and locker room areas. Position focuses on ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Narph Investments LLC

Be Seen First

Hotel Front Desk Agent

Danville, VA · On-site

$13 - $13.50/hr

Front Desk or Guest Services experience with Marriott preferred. * Skilled at working under ... Skilled at hotel computer operations for reservations, reports, and guest services. * Able to work ...

Narph Investments LLC

Be Seen First

Hotel Front Desk Agent

Danville, VA · On-site

$13 - $13.50/hr

Front Desk or Guest Services experience with Marriott preferred. * Skilled at working under ... Skilled at hotel computer operations for reservations, reports, and guest services. * Able to work ...

Crescent

Host/Hostess

Virginia Beach, VA · On-site

$15/hr

Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake ... Receive records and make any necessary arrangements for reservations and special functions in the ...

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Marriott Reservations information

See Virginia salary details

$10

$17

$22

How much do marriott reservations jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for marriott reservations in Virginia is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is a Marriott Reservations?

Marriott Reservations refers to the team or service responsible for handling bookings and inquiries for Marriott hotels worldwide. This team assists guests with making, modifying, or canceling hotel reservations, provides information about room availability, rates, and amenities, and helps ensure a smooth booking experience. Marriott Reservations can be reached via phone, online chat, or the official Marriott website, and they serve both individual travelers and groups. Their goal is to provide excellent customer service and support to guests before, during, and after their stay.

How does a Marriott Reservations agent typically collaborate with other departments to ensure a positive guest experience?

Marriott Reservations agents frequently coordinate with front desk staff, housekeeping, and sales teams to confirm room availability, accommodate special requests, and resolve guest issues. Effective communication is essential, as agents relay important guest preferences and booking details to on-property teams to ensure seamless service. This collaborative approach helps maintain high guest satisfaction and often involves using shared reservation systems and regular team meetings to address ongoing needs or challenges.

What are the key skills and qualifications needed to thrive as a Marriott Reservations agent, and why are they important?

To thrive as a Marriott Reservations Agent, you need strong customer service skills, attention to detail, and familiarity with hospitality procedures, often supported by a high school diploma or equivalent. Experience with reservation management systems, such as Marriott's proprietary platforms, and proficiency in basic computer applications are important technical requirements. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These skills ensure accurate bookings, positive guest experiences, and effective handling of guest inquiries in a competitive hospitality environment.

What is the difference between Marriott Reservations vs Hotel Front Desk Agent?

AspectMarriott ReservationsHotel Front Desk Agent
Primary RoleHandling reservation bookings, managing guest reservations, and customer inquiries before arrivalAssisting guests during check-in/check-out, providing services, and managing guest needs on-site
Required SkillsCustomer service, reservation systems, communicationCustomer service, communication, problem-solving
Work EnvironmentOffice setting, call centers, reservation departmentsFront desk, hotel lobby, on-site
Common CertificationsHospitality or customer service experience, reservation system trainingHospitality experience, customer service skills

While Marriott Reservations focuses on managing bookings and guest inquiries remotely, Hotel Front Desk Agents handle guest interactions directly at the hotel. Both roles require strong customer service skills and hospitality knowledge, but they differ mainly in location and daily responsibilities.

What are the most commonly searched types of Marriott Reservations jobs in Virginia?

The most popular types of Marriott Reservations jobs in Virginia are:

What are popular job titles related to Marriott Reservations jobs in Virginia?

For Marriott Reservations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Marriott Reservations jobs in Virginia look for?

The top searched job categories for Marriott Reservations jobs in Virginia are:

Marriott Reservations jobs near you
Infographic showing various Marriott Reservations job openings in Virginia as of August 2026, with employment types broken down into 69% Full Time, 30% Part Time, and 1% Temporary. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,973 per year, or $17.3 per hour.

Night Auditor and Hotel Operations

Marriott

Dulles, VA • On-site

$15.25 - $20.25/hr

Full-time

Posted 16 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

POSITION SUMMARY

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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