Reservations Agent
Broomfield, CO · Remote
$20/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
60 Vail Resorts Reservations Agent Jobs Hiring Near You
Reservations Agent
Broomfield, CO · Remote
$20/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Reservations Agent
Broomfield, CO · On-site
$20 - $22.19/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Reservations Agent
Broomfield, CO · On-site
$20 - $22.19/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Reservations Agent
Broomfield, CO · On-site
$20/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Reservations Agent
Broomfield, CO · On-site
$20/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Senior Reservations Agent
New York, NY · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
Senior Reservations Agent
New York, NY · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Senior Reservations Agent
Minneota, MN · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
Senior Reservations Agent
Minneota, MN · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Senior Reservations Agent
MO · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
Senior Reservations Agent
MO · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Senior Reservations Agent
Broomfield, CO · On-site
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
Senior Reservations Agent
Broomfield, CO · On-site
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Senior Reservations Agent
OH · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
Senior Reservations Agent
OH · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Senior Reservations Agent
UT · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
Senior Reservations Agent
UT · Remote
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Quick apply
$21.04/hr
Familiarity with Vail Resorts family of destinations - preferred * Experience with hospitality ... Reservations
Vail Resorts Jobs Information
What is it like to work at Vail Resorts?
Vail Resorts is known for its strong focus on delivering exceptional guest experiences and fostering a culture of teamwork, innovation, and community involvement. The company operates a diverse range of resorts and properties, offering a dynamic work environment with opportunities to work in various roles, from hospitality and ski operations to marketing and finance. Working at Vail Resorts may appeal to individuals who are passionate about the outdoors, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to a company that prioritizes guest satisfaction and employee development.
What makes Vail Resorts an attractive place to work?
Vail Resorts is a leading global mountain resort operator with a strong reputation for delivering exceptional guest experiences and a commitment to sustainability. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities to work in a variety of roles across its resorts, restaurants, and other businesses. Joining Vail Resorts can provide professionals with a chance to contribute to the company's mission, develop new skills, and advance their careers in a fast-paced and rewarding industry.
Do workers at Vail Resorts get paid breaks?
Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 104 people who took the Breakroom Quiz between November 2024 and August 2026.
47% of people say they don’t get paid breaks.
Based on data from 104 people who took the Breakroom Quiz between November 2024 and August 2026.
Does Vail Resorts pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.
At Vail Resorts, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.
Are part-time workers able to get health insurance from Vail Resorts?
Only some people who work part-time can get health insurance.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2025.
50% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2025.
Is the health insurance from Vail Resorts affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between March 2025 and August 2026.
89% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at Vail Resorts?
Most people get paid time off work.
82% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people say they get paid time off.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and April 2026.
- 36% of people with changing schedules find out their shifts one week or less ahead of time.
- 43% of people with changing schedules find out their shifts two weeks ahead of time.
- 4% of people with changing schedules find out their shifts three weeks ahead of time.
- 17% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers at Vail Resorts worry about hours?
Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and April 2026.
72% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and April 2026.
Do Vail Resorts workers get to choose the shifts they work?
Most people get to choose which shifts they work.
74% report that they have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and April 2026.
74% report that they have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it for Vail Resorts workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it to get time off at Vail Resorts?
Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Vail Resorts managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and April 2026.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and April 2026.
Do jobs at Vail Resorts spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and April 2026.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it to take sick days at Vail Resorts?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Vail Resorts job good for students?
Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.
100% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and February 2026.
Is working at Vail Resorts good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Vail Resorts feel treated with respect by their managers?
Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
73% of people say they’re treated with respect by their managers.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Vail Resorts get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 111 people who took the Breakroom Quiz between November 2024 and August 2026.
40% of people report that their breaks get interrupted.
Based on data from 111 people who took the Breakroom Quiz between November 2024 and August 2026.
Is it stressful to work at Vail Resorts?
Most people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
67% of people say they often feel stressed at work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Vail Resorts enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Vail Resorts recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Vail Resorts?
Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
45% of people report they didn’t get enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Vail Resorts?
Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Vail Resorts’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Vail Resorts is doing?
Only some people feel well informed about how the company is doing.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
46% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Reservations Agent jobs?
What are the most popular jobs at Vail Resorts?
What are the most popular categories at Vail Resorts?
$20/hr
Full-time
Retirement
This job post has expired today. Applications are no longer accepted.
Vail Resorts rating
6.9
Based on 158 frontline employees who took The Breakroom Quiz
18th of 52 rated entertainment
Job description
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
The Global Wholesale Partner Support Agent is a customer service focused position that works as part of our call center team to assist our partners with modifications, cancellations or any questions regarding their existing reservation as well as supporting the Vail Resorts Partner Portal. This is a great entry level position for someone interested in starting a career and growing within our company. This is a remote position.
Job Specifications:
Starting Wage: $20.00/hr - $22.19/hr
Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time hours available
Minimum Age: At least 18 years of age
Housing Availability: No
Job Responsibilities:
- Provide guidance and troubleshooting for partners and tour operators using online booking portals (VRPP, Synxis)
- Replying to partner and internal emails
- Book, modify and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets
- Engage in first phase of problem resolution regarding partner/tour operator complaints
- Provide feedback for Sales Managers regarding partner/TO accounts
- Communicate effectively with various other departments within Vail and WB to resolve issues and process bookings/modifications
- Report any discrepancies found on the partner/internal booking systems, and any related websites etc. to ensure accuracy and consistency of information
- Private Lesson/Pass Rekeys throughout year
- Work as a team to complete various audits throughout year
- Participate in additional ad hoc projects as needed
Job Requirements:
- High School diploma or equivalent – required
- Previous hospitality experience – preferred
- English - required
- Must be customer-focused with excellent verbal and written communication skills – required
- Attention to detail with a high degree of accuracy - required
- Able to work a flexible schedule including weekends and holidays as needed – required
- Microsoft Office - required
- Familiarity with Vail Resorts family of destinations - preferred
- Experience with hospitality software such as Revinate, AWS, Guest Connect, Inntopia, Synxis, iQWare, Oracle, MS products, Extranets – preferred but not required
- A positive and professional attitude is essential for this position
- Enthusiasm for the travel industry is a plus
- Able to work on a computer and phones performing repetitive tasks for long periods of time throughout the day – required
- Willingness to focus on personal development and adapting to ever changing situations is a key to being successful on this team
The expected pay range is $20.00/hr - $22.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 516529
Reference Date: 08/06/2026
Job Code Function: Reservations
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