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Intake Associate Jobs (NOW HIRING)

Seeking a full time milk intake receiving position. Hours are 4pm to 4am and rotate 2 on, 2 off, 3 on, 2 off, 2 on and 3 off in a biweekly payperiod. Responsibilities will include but not limited ...

Support the Intake team with product drops between Business Development and Operations to ensure that they are received correctly into the right account * Ensure that all mail-in and dropped off ...

Intake Associate

Muscoda, WI ยท On-site

$21.91 - $26/hr

Seeking a full time milk intake receiving position. Hours are 4pm to 4am and rotate 2 on, 2 off, 3 on, 2 off, 2 on and 3 off in a biweekly payperiod. Responsibilities will include but not limited ...

We are seeking an Intake Associate to join our Intake Team -- a strategic, forward-thinking team member who can blend professional skills with purpose-driven passion. Ready to Lead With Purpose? If ...

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Intake Associate information

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$13

$26

$40

How much do intake associate jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for intake associate in the United States is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges Intake Associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are Intake Associates?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

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Patient Intake Associate

CareRing Health

Philadelphia, PA โ€ข On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

divh2Patient Intake Associate/h2pWe are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most./ppWe are seeking talented, passionate individuals to join our team as a Patient Intake Associate and help our patients live happier and healthier lives./ppWhat We Offer:/pulliMake a difference every day in the lives of those who need our help the most/liliCompetitive pay/liliPaid on a weekly basis/liliMedical/dental/vision/life insurance/liliPaid holidays/PTO/401(k) match/liliCareer growth opportunities/liliGreat and collaborative work environment/liliWork-life balance/li/ulpThe Patient Intake Associate supports the patient intake process by ensuring all inbound referrals are quickly contacted, accurately documented, and properly progressed through initial screening and qualification steps. This role is focused on responsiveness, accuracy, and maintaining a clean intake pipeline to support timely service initiation./ph2Responsibilities/h2pWhat You Will Do:/ppReferral Follow-Up Outreach/pulliConduct timely outreach to inbound patient referrals from MCOs, hospitals, and community sources/liliEnsure same-day or rapid follow-up on all assigned referrals/liliMaintain consistent communication with patients and referral sources as needed/li/ulpInitial Intake Information Gathering/pulliCollect basic patient information including demographics, location, and service needs/liliSupport verification of eligibility and payer requirements as directed/liliDocument intake details accurately in system of record/li/ulpAuthorization Intake Support/pulliAssist in gathering required information for authorization initiation/liliEnsure all intake documentation is complete and ready for submission/liliFlag missing or incomplete information for escalation/li/ulpData Entry Pipeline Maintenance/pulliMaintain accurate and up-to-date records in intake systems (e.g., HealthCloud or CRM)/liliEnsure all required fields and documentation are completed/liliSupport pipeline cleanliness and accuracy/li/ulpDisposition Escalation Support/pulliSupport dispositioning of referrals based on defined intake criteria/liliEscalate complex eligibility or service questions to Intake Leads or Manager/liliEnsure timely movement or closure of referrals/li/ulpHandoff Preparation/pulliPrepare qualified patient referrals for handoff to Intake Leads or downstream teams/liliEnsure all required intake information is complete and organized/liliSupport smooth transition into qualification and authorization workflows/li/ulpKey Metrics/pulliSpeed to first contact/liliReferral follow-up completion rate/liliData accuracy/completeness rate/liliReferral-to-initial-screening time/liliLead leakage rate/li/ulh2Qualifications/h2pQualifications:/pulli02+ years of experience in healthcare support, customer service, or administrative roles/liliExperience with CRM or intake systems (e.g., HealthCloud or similar) a plus/liliStrong communication and organizational skills/liliHealthcare, home care, or patient access experience preferred but not required/li/ulpSkills and Abilities/pulliStrong sense of urgency and responsiveness/liliExcellent communication and patient interaction skills/liliHigh attention to detail and accuracy/liliAbility to follow structured workflows/liliComfort working in high-volume, fast-paced environments/li/ulp*Eligibility for certain benefits may depend on employment status/ppPatriot Home Care is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law./p/div