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Overnight Intake Jobs (NOW HIRING)

Covenant House

Overnight Intake Specialist

Manhattan, NY · On-site

$19.50 - $26.25/hr

About the role The Intake Specialist position aims to ensure that all CHNY Youth's immediate needs are lovingly met. In addition, the incumbent of this role will aid in creating a sense of community ...

TaraVista

Intake Coordinator, 32hr Nights

Devens, MA · On-site

$20 - $27.25/hr

Join us as Overnight Intake Coordinator Full Time 32 Hours 11p-7:30a including every other weekend (Saturday and Sunday) Located at TaraVista in Devens, MA with coverage for MiraVista in Holyoke, MA.

TaraVista

Intake Coordinator, 24hr Nights

Devens, MA · On-site

$20 - $27.25/hr

Join us as an Overnight Intake Coordinator! Part Time 24 Hours, 11:00pm - 7:30am including every other weekend (Saturday and Sunday). Located at TaraVista in Devens, MA with remote coverage for ...

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Overnight Intake information

See salary details

$31K

$44.4K

$83.5K

How much do overnight intake jobs pay per year?

As of Jun 30, 2026, the average yearly pay for overnight intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Overnight Intake professionals, and how can they be managed effectively?

Overnight Intake professionals often encounter challenges such as managing high call volumes during peak hours, handling urgent or sensitive situations when other resources may be limited, and maintaining alertness throughout late-night shifts. Effective time management, strong communication skills, and familiarity with escalation protocols are crucial for success. Many organizations provide training and support systems to help staff navigate these challenges, and teamwork with other overnight staff is key to ensuring smooth operations.

What are the key skills and qualifications needed to thrive as an Overnight Intake Specialist, and why are they important?

To thrive as an Overnight Intake Specialist, you need excellent organizational skills, attention to detail, and familiarity with intake processes, often supported by a background in social work, healthcare, or customer service. Proficiency with case management systems, electronic health records, and communication software is typically required. Strong interpersonal skills, empathy, and the ability to remain calm under pressure are crucial for effectively supporting clients during overnight hours. These skills and qualities are important for ensuring accurate information gathering, timely response to client needs, and smooth transitions within service operations.

What are Overnight Intake jobs?

Overnight Intake jobs typically involve receiving, processing, and documenting clients, patients, or cases during nighttime hours in facilities like hospitals, shelters, or crisis centers. These professionals are responsible for gathering essential information, assessing immediate needs, and ensuring that individuals are appropriately admitted or referred to services. Strong communication and organizational skills are crucial, as is the ability to work independently during non-traditional hours. The role may also include handling emergencies and providing initial support until daytime staff take over.

What is the difference between Overnight Intake vs Day Intake?

AspectOvernight IntakeDay Intake
Work HoursTypically overnight shifts, often 10-12 hoursDaytime hours, usually 8 hours
Work EnvironmentLess crowded, quieter, often in healthcare or social servicesBusier, more public-facing, in healthcare or social services
Required CredentialsSimilar certifications, such as CNA or social worker licensesSame certifications as Overnight Intake
Employer & IndustryHospitals, clinics, social service agenciesHospitals, clinics, social service agencies

Overnight Intake and Day Intake roles share similar credentials and work in comparable environments within healthcare and social services. The main difference lies in their work hours and environment, with Overnight Intake working overnight shifts in quieter settings, while Day Intake operates during regular daytime hours in busier settings.

More about Overnight Intake jobs
What cities are hiring for Overnight Intake jobs? Cities with the most Overnight Intake job openings:
What are the most commonly searched types of Intake jobs? The most popular types of Intake jobs are:
What states have the most Overnight Intake jobs? States with the most job openings for Overnight Intake jobs include:
What job categories do people searching Overnight Intake jobs look for? The top searched job categories for Overnight Intake jobs are:
Overnight Intake jobs near you
Infographic showing various Overnight Intake job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 52% Full Time, 45% Part Time, and 2% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Bilingual Personal Injury Intake Specialist (Overnight Shift)

Bilingual Personal Injury Intake Specialist (Overnight Shift)

Block LLP

Burbank, CA • On-site

$26 - $32/hr

Full-time

Retirement

Posted 6 days ago

Key responsibilities

  • Answer inbound calls from prospective clients seeking legal assistance.

  • Conduct detailed intake interviews in both English and Spanish to gather accident, injury, treatment, insurance, and liability information.

  • Assess potential cases based on firm criteria and escalate urgent matters when necessary.

Block rating

7.9

Company rating: 7.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

9th of 20 rated payment service providers

Job description

Location: Burbank, CA
Employment Type: Full-Time
Compensation: $26 - $32 per hour
About the Role
We're looking for a compassionate, driven, and highly organized Overnight Intake Specialist to join our growing team at Block LLP.
As an Overnight Intake Specialist, you will serve as the first point of contact for individuals seeking legal assistance after an accident or injury. You will play a critical role in helping potential clients take the first step toward obtaining legal representation by gathering important case information, evaluating potential claims, and delivering an exceptional client experience.
This role is ideal for someone who thrives on helping people, communicates effectively over the phone, and can build trust and rapport with individuals during difficult situations.
This role is for an 8-hour overnight shift.
About Block LLP
Block LLP is a rapidly growing plaintiff personal injury law firm dedicated to delivering exceptional results and exemplary service to our clients. We are passionate about helping injured individuals and families navigate some of life's most challenging moments with compassion, advocacy, and expertise.
Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service. These values guide how we support our clients, collaborate with one another, and approach our work every day.
What You'll Do
  • Answer inbound calls from prospective clients seeking legal assistance
  • Conduct detailed intake interviews in both English and Spanish
  • Gather accident, injury, treatment, insurance, and liability information
  • Assess potential cases based on firm criteria and escalate urgent matters when necessary
  • Guide prospective clients through the intake and onboarding process
  • Coordinate follow-up communications
  • Build trust and rapport with callers while providing compassionate support
  • Accurately document client information and maintain detailed notes within the firm's case management system
  • Maintain confidentiality and handle sensitive information with professionalism
  • Collaborate with attorneys and team members to ensure a seamless client onboarding experience
  • Support additional intake and administrative functions as needed

Requirements
  • Bilingual in English and Spanish
  • 2 years of previous experience in legal intake
  • 1 year of overnight legal intake experience
  • Experience working in a Personal Injury Law Firm or legal environment
  • Familiarity with CRM, intake, or case management software
  • Excellent verbal and written communication skills
  • Strong active listening and interpersonal skills
  • Ability to communicate with empathy, professionalism, and confidence
  • Strong organizational skills and attention to detail
  • Ability to multitask and work independently during overnight hours
  • Comfortable handling a high volume of inbound calls and follow-up tasks
  • Proficiency with Microsoft Office (Outlook, Word, Excel)

Benefits
  • Bonus opportunities
  • 401(k) program
  • Nine paid firm holidays annually + additional time off
  • Training and professional development opportunities
  • Collaborative and supportive team environment
  • Firm-sponsored events and team activities
  • Opportunities for growth and advancement within a rapidly growing firm

Apply Today
If you're looking for an opportunity to grow your career with a team that values excellence, teamwork, and exceptional service, we'd love to hear from you.
Block LLP is an equal opportunity employer and values diversity in the workplace. We encourage qualified candidates from all backgrounds to apply.

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