1

Overnight Intake Jobs (NOW HIRING)

Intake Specialist

Johnson City, TN ยท On-site

$17.50 - $23.25/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... Participate in occasional travel, overnight stays, and training as required. Work Experience ...

Intake Specialist

Johnson City, TN

$17.50 - $23.25/hr

Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position ... Participate in occasional travel, overnight stays, and training as required. Work Experience ...

Intake Specialist

Knoxville, TN ยท On-site

$17 - $22.75/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... Participate in occasional travel, overnight stays, and training as required. Work Experience ...

Caregiver Overnight

San Antonio, TX ยท On-site

$16 - $17/hr

This overnight position is perfect for those who prefer evening and nighttime schedules while ... Measuring intake and output of fluids. * Measuring and recording temperature, pulse, respiration or ...

New

Intake Specialist

Jacksboro, TN ยท On-site

$17.50 - $23.50/hr

The Garza Law Firm's Intake Specialist position is a skilled phone and sales position that is the ... Participate in occasional travel, overnight stays, and training as required. Work Experience ...

Intake Specialist

Johnson City, TN ยท On-site

$17.50 - $23.25/hr

Participate in occasional travel, overnight stays, and training as required. Work Experience ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Intake Specialist

Jacksboro, TN ยท On-site

$17.50 - $23.50/hr

Participate in occasional travel, overnight stays, and training as required. Work Experience ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Intake Specialist

Jacksboro, TN ยท On-site

$17.50 - $23.50/hr

Description The Garza Law Firm's Intake Specialist position is a skilled phone and sales position ... Participate in occasional travel, overnight stays, and training as required. Work Experience ...

Intake Specialist

Knoxville, TN ยท On-site

$17 - $22.75/hr

Participate in occasional travel, overnight stays, and training as required. Work Experience ... Minimum of 1-2 years of direct experience providing intake services in a legal firm, including ...

Supervise the overnight intake of long-haul transfers and cross-hub shipments, ensuring all incoming products are accurately unloaded, staged, and documented in BioTrack and internal systems

Supervise the overnight intake of long-haul transfers and cross-hub shipments, ensuring all incoming products are accurately unloaded, staged, and documented in BioTrack and internal systems

next page

Showing results 1-20

Overnight Intake information

See salary details

$31K

$44.4K

$83.5K

How much do overnight intake jobs pay per year?

As of Jun 4, 2026, the average yearly pay for overnight intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Overnight Intake Specialist, and why are they important?

To thrive as an Overnight Intake Specialist, you need excellent organizational skills, attention to detail, and familiarity with intake processes, often supported by a background in social work, healthcare, or customer service. Proficiency with case management systems, electronic health records, and communication software is typically required. Strong interpersonal skills, empathy, and the ability to remain calm under pressure are crucial for effectively supporting clients during overnight hours. These skills and qualities are important for ensuring accurate information gathering, timely response to client needs, and smooth transitions within service operations.

What are some common challenges faced by Overnight Intake professionals, and how can they be managed effectively?

Overnight Intake professionals often encounter challenges such as managing high call volumes during peak hours, handling urgent or sensitive situations when other resources may be limited, and maintaining alertness throughout late-night shifts. Effective time management, strong communication skills, and familiarity with escalation protocols are crucial for success. Many organizations provide training and support systems to help staff navigate these challenges, and teamwork with other overnight staff is key to ensuring smooth operations.

What are Overnight Intake jobs?

Overnight Intake jobs typically involve receiving, processing, and documenting clients, patients, or cases during nighttime hours in facilities like hospitals, shelters, or crisis centers. These professionals are responsible for gathering essential information, assessing immediate needs, and ensuring that individuals are appropriately admitted or referred to services. Strong communication and organizational skills are crucial, as is the ability to work independently during non-traditional hours. The role may also include handling emergencies and providing initial support until daytime staff take over.

What is the difference between Overnight Intake vs Day Intake?

AspectOvernight IntakeDay Intake
Work HoursTypically overnight shifts, often 10-12 hoursDaytime hours, usually 8 hours
Work EnvironmentLess crowded, quieter, often in healthcare or social servicesBusier, more public-facing, in healthcare or social services
Required CredentialsSimilar certifications, such as CNA or social worker licensesSame certifications as Overnight Intake
Employer & IndustryHospitals, clinics, social service agenciesHospitals, clinics, social service agencies

Overnight Intake and Day Intake roles share similar credentials and work in comparable environments within healthcare and social services. The main difference lies in their work hours and environment, with Overnight Intake working overnight shifts in quieter settings, while Day Intake operates during regular daytime hours in busier settings.

More about Overnight Intake jobs
What cities are hiring for Overnight Intake jobs? Cities with the most Overnight Intake job openings:
What are the most commonly searched types of Intake jobs? The most popular types of Intake jobs are:
What states have the most Overnight Intake jobs? States with the most job openings for Overnight Intake jobs include:
Infographic showing various Overnight Intake job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 55% Full Time, 39% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.
Intake Specialist

Intake Specialist

Garza Law Firm, PLLC

Johnson City, TN โ€ข On-site

$17.50 - $23.25/hr

Full-time

Posted 14 days ago


Job description

Description:

The Garza Law Firmโ€™s Intake Specialist position is a skilled phone and sales position that is the primary initial contact for all potential clients of the law firm. This position obtains and reviews necessary information on new potential client inquiries to see if their case fits the firmโ€™s practice areas. The position requires empathy, respect, critical thinking, and confidentiality when speaking to anyone who calls or visits the firm. This position schedules appointments, engages firm attorneys to review cases, and makes outgoing calls to prospective clients via phone, email, and text, while regularly following up on all leads the firm has received. The position interacts with all personnel and divisions of the firm. This position does not supervise any employees.

Those in this position do not have the authority to practice law, give legal advice or set strategies for clients.

Requirements:

Responsibilities

  • Client Engagement: Deliver a personable, efficient service experience that emphasizes a 'relationship-first' brand, ensuring client information is thoroughly reviewed by the legal team to confirm representation eligibility.
  • Inquiry Evaluation: Assess client inquiries via phone or in-person using strong critical thinking to analyze details, identify key issues, and take appropriate actions based on attorney guidance and firm policies.
  • Appointment Scheduling: Schedule appointments for potential clients meeting the firmโ€™s criteria and confirm future appointments.
  • Attorney Coordination: Proactively contact firm attorneys to review critical details needed to confirm client representation and transfer clients to attorneys for case reviews as needed.
  • Communication Management: Make outgoing calls to potential clients, route calls for current clients and vendors, and answer phones at the front desk while greeting and directing visitors as needed.
  • Office Operations: Provide phone and receptionist coverage during business hours (7:30 AM-7:30 PM weekdays, 9 AM-6 PM weekends), follow office opening/closing procedures, and accommodate flexible shifts with weekend differential pay.
  • Client Follow-Up: Follow up with potential clients post-appointment to minimize lost leads and create appointment folders for future visits.
  • Client Respect: Treat all clients with dignity and confidentiality while striving to provide exceptional service to clients and co-workers.
  • Team Collaboration: Apply communication strategies based on Print and Kolbe A scores to enhance interactions with co-workers.
  • Professional Development: Participate in occasional travel, overnight stays, and training as required.

Work Experience

Required:

  • Proficient typing skills with a minimum speed of 50+ words per minute, ensuring accuracy and efficiency in legal documentation and client communications.
  • Familiarity and experience with Microsoft 365 products.

Preferred:

  • Experience in a contact center and/or customer service setting or reception position.
  • Minimum of 1โ€“2 years of direct experience providing intake services in a legal firm, including initial client consultations, case assessment, and coordination of legal documentation.

Education / Certifications / Other Qualifications / Success Traits

Required:

  • High School Diploma
  • Engaging, personable, and efficient phone communication skills.
  • Confidentiality of client information and cases.
  • Punctuality and the ability to demonstrate schedule adherence.
  • Willing and able to work in a high call volume work environment for long periods of time during a typical work schedule..
  • Ability to type and talk with clients in tandem, while capturing important information required to effectively summarize details.
  • Effective written and verbal communication appropriate for a professional work setting.
  • Ability to show empathy with situational awareness regardless of the nature of their call or visit. Favors curiosity over judgement.

Preferred:

  • Special consideration will be given to Fluent Spanish Speakers