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Intake Volunteer Jobs (NOW HIRING)

Intake Support Specialist

Princeton, MN · On-site

$38K - $44K/yr

Volunteers managing owner surrender and stray application communication Essential Job Functions Owner Surrender, Stray Intake & Community Support * Oversee owner surrender, stray intake, TNR, and ...

The Intake Specialist is responsible for facilitating and coordinating the timely evaluation and ... Dental/Vision Insurance (voluntary) * Paid Time Off - tiered plan based on tenure starting at 120 ...

INTAKE COORDINATOR

Addison, TX · On-site

$50K/yr

The Intake Specialist is responsible for facilitating and coordinating the timely evaluation and ... Dental/Vision Insurance (voluntary) * Paid Time Off - tiered plan based on tenure starting at 120 ...

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Intake Volunteer information

See salary details

$31K

$44.4K

$83.5K

How much do intake volunteer jobs pay per year?

As of Jul 21, 2026, the average yearly pay for intake volunteer in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

How do I become a NICU cuddler?

To become a NICU cuddler, you typically need to volunteer through a hospital or neonatal unit that offers cuddling programs. Requirements often include completing a volunteer application, attending an orientation, and passing a background check; some programs may also require training on infant care and infection control. Cuddlers usually commit to a regular schedule and must be comfortable working with vulnerable infants in a clinical environment.

Where are volunteers needed the most?

Intake volunteers are often most needed in community organizations, healthcare facilities, and social service agencies that serve underserved populations. These roles typically require strong communication skills, empathy, and the ability to handle sensitive information, with opportunities available during flexible schedules. Demand can vary based on community needs and organizational capacity.

What are the key skills and qualifications needed to thrive as an Intake Volunteer, and why are they important?

To thrive as an Intake Volunteer, you should have strong communication, organizational, and active listening skills, often supported by experience in customer service or social services. Familiarity with data entry tools, intake management systems, and confidentiality protocols is usually required. Compassion, patience, and cultural sensitivity are important soft skills that help build trust with clients and support diverse needs. These abilities ensure accurate information collection, respectful client interactions, and effective support for organizational goals.

What are Intake Volunteers?

Intake Volunteers are individuals who assist organizations, such as shelters, clinics, or non-profits, by welcoming new clients, collecting necessary information, and helping determine their needs. They often conduct initial interviews, complete paperwork, and ensure that all required documentation is gathered. Their role is crucial in streamlining the process for clients to access available services and resources. Intake Volunteers typically work under the supervision of staff and receive training to handle sensitive information with confidentiality and compassion.

What are some common challenges Intake Volunteers face when working with clients, and how can they effectively handle them?

Intake Volunteers often encounter clients who may be anxious, distressed, or unfamiliar with the organization's processes. Navigating sensitive conversations and gathering accurate information while maintaining empathy can be challenging. Volunteers can address these challenges by practicing active listening, following established protocols, and seeking guidance from supervisors when needed. Training and regular team meetings also provide opportunities to share experiences and learn effective communication strategies.

What is the difference between Intake Volunteer vs Client Support Specialist?

AspectIntake VolunteerClient Support Specialist
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require certifications
Work EnvironmentNon-profit, community service settingsNon-profit, healthcare, or social service organizations
Employer & Industry UsageVolunteer roles in social servicesPaid or volunteer roles in client-facing support
Common Search & ComparisonYesYes

Intake Volunteers typically assist with initial client interactions, gather information, and support administrative tasks in community or non-profit settings. Client Support Specialists often handle ongoing client needs, provide direct assistance, and may require additional certifications. While both roles involve client interaction, Intake Volunteers focus on intake processes, whereas Client Support Specialists provide more comprehensive support services.

What are the 5 types of volunteering?

The five common types of volunteering include direct service, where volunteers work directly with individuals or communities; advocacy, which involves promoting causes and policy change; fundraising, focused on raising money for organizations; administrative support, providing behind-the-scenes assistance; and skill-based volunteering, where volunteers use their professional skills to help organizations. For an Intake Volunteer role, skills in communication, organization, and empathy are often essential across these types.

Can I earn money by volunteering?

Intake Volunteer positions are typically unpaid roles focused on supporting an organization’s mission. Volunteers do not receive monetary compensation but may gain experience, skills, and community connections. Some organizations offer stipends or reimbursements for expenses, but these are not common for standard volunteer roles.
What cities are hiring for Intake Volunteer jobs? Cities with the most Intake Volunteer job openings:
What are the most commonly searched types of Intake jobs? The most popular types of Intake jobs are:
What states have the most Intake Volunteer jobs? States with the most job openings for Intake Volunteer jobs include:
Intake Counselor - Volunteer

Intake Counselor - Volunteer

ACLU of Northern California

San Francisco, CA • Hybrid

Other

Posted 13 days ago


Job description

This is a volunteer opportunity available in the ACLU Foundation of Northern California's Legal-Policy Department.

About the organization and the department

The mission of the ACLU Foundation of Northern California (ACLU NorCal) is to be an enduring guardian of justice, fairness, equality, and freedom, working to protect and advance civil liberties for all Californians. This position offers a unique opportunity to be at the heart of the Legal-Policy team which pursues cutting edge impact litigation and promotes policy change in order to defend and expand the civil liberties and civil rights guaranteed by the Bill of Rights and the California Constitution. 

The position

Intake Counselors support the Civil Liberties Intake Program by processing requests for legal assistance, distributing know-your-rights materials, etc. The Intake Counselor position is supervised by the Intake Program Manager.  

Responsibilities can include: 

  • Answering phone calls received through our Civil Liberties Hotline; 
  • Conducting initial interview questions with the callers, writing clear and complete notes during the call, and documenting relevant matters in a concise manner;
  • Reviewing, evaluating, and responding to written requests for assistance, including mail and online complaints; and
  • Working with a web-based database to enter and update information from the intake, as well as catalog that data within the system.

Qualifications

The ACLU NorCal values equity and inclusion and encourages a diversity of candidates from various backgrounds to apply.

Individuals joining the Legal-Policy Department team as a Volunteer Civil Liberties Intake Counselor must have the following skills and qualifications: 

  • Strong commitment to and enthusiasm for the mission of the ACLU of Northern California (for examples of our work, see the ACLU NorCal's online legal docket: https://www.aclunc.org/our-work/legal-docket);
  • Ability to adhere to a strict code of confidentiality;
  • A dedication to ongoing learning on how to best perform intake volunteer duties;
  • Strong oral and written communication skills;
  • Proficiency with or willingness to learn Outlook;
  • Proficiency with or willingness to learn a web-based database; and
  • Highly organized and careful attention to detail.

Helpful but not required skills and qualifications include

  • Advanced or higher proficiency in Spanish (reading, writing, listening, and speaking);
  • Experience with a web-based database.

Time commitment & benefits

We require a minimum 4-month commitment of at 6 least hours during the workweek (Monday - Friday). This is an unpaid position. 

To apply

The cover letter should include why you are interested in this volunteer position and what your availability will be for the coming months. 

The ACLU of Northern California advances equity and inclusion in the workplace by providing equal employment opportunity to support a work environment free from discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (over 40), sexual orientation, military and veteran status, and any other basis prohibited by law. The organization also provides reasonable accommodations for qualified applicants and employees with disabilities. This equal employment opportunity policy applies to all aspects of employment, including recruitment, selection, advancement, training, problem resolution, and separation from employment. Through this policy, the ACLU NorCal strives to establish and maintain an equitable and accessible work environment that is free from discrimination and supportive of a workforce that reflects the rich diversity of our communities and the people we serve.  ACLU NorCal will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).