CLIENT Intake Volunteer -- Escondido
Overview: An intake volunteer is essential to the service Interfaith offers to people in the community. With empathy and resourcefulness, an intake volunteer will provide intake, assessment, and referrals for the homeless and low-income population, with the goal of moving clients from crisis to self-sufficiency.
Supervising Staff: Jessica Elliot-Pomerenke, Program Manager of Supportive Services
Time Commitment:
- This is an on-going (6+ months), weekly commitment
- One day per week (day may vary depending on availability)
- 8:30 am to 12:00 p.m.
Key Responsibilities:
ยทProvide direct service to clients including assessment, referrals, and crisis intervention
ยทProvide guidance and support to help clients identify their own strengths and resources
ยทWork with a client advocate to ensure clientsโ needs are met
ยทIdentify resources and advocate for clientsโ needs
ยทLink and network clients with resources within Interfaith and utilize other public and private social service agencies as necessary
ยทAttend and participate in mandatory training sessions
ยทMaintain accurate file notes and ensure the highest standards of client confidentiality at all times
ยทInput results from daily client registrations, assessments, and services delivered in to appropriate data bases
ยทAssume other duties as delegated by supervisors
Training and Support:
- General orientation on services and programs provided by supervising staff member.
- Continued contact with a supervising staff member to answer any questions or discuss any concerns you may have
Qualifications:
ยทExperience in social services needed
ยทMust clear criminal background check
ยทGood verbal and written communication skills in English
ยทGood interpersonal skills and the ability to work with a diverse population
ยทAbility to establish quick rapport with clients
ยทKnowledge of mental illness and substance abuse
- Possesses strong attention to detail
Screening Requirements:
- FBI / DOJ Background check
Private Group Details:
- Event can be held at a volunteer group location (e.g. office, park)
- Event can be held at organization location(s)
- No Donation
1 shift available:
- One to two volunteers needed each weekday morning unti 1: 08:00 to 12:00 PST