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Overnight Referral Coordinator Remote Jobs (NOW HIRING)

Concentra

Referral Coordinator - Remote Texas

Lubbock, TX · On-site +1

$13.75 - $18/hr

The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to ...

Portneuf Health

Referral Program Coordinator

Pocatello, ID · On-site +1

$17.75 - $23/hr

Overview Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator ... Will consider highly qualified applicants for hybrid or remote positions. Qualifications Job ...

Live On Nebraska

Referral Management Coordinator

Omaha, NE · On-site +1

$28.43 - $35.56/hr

This job will report to our Omaha, NE office with a remote option for candidates with Referral ... Overnight: Requires regular work during evenings, nights, and weekends. * Weekend Availability:

paradigm

DME Referral Care Coordinator

Tampa, FL · Remote

$17 - $22.25/hr

We are seeking a full-time, fully remote DME Referral Care Coordinator to support a fast-paced, high-volume referral coordination team focused on general durable medical equipment (e.g., wheelchairs ...

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How much do overnight referral coordinator remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight referral coordinator remote in the United States is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are the main challenges faced by an overnight referral coordinator working remotely, and how can they be managed effectively?

One of the main challenges for an Overnight Referral Coordinator working remotely is managing communication and coordination across different time zones and shifts, especially when immediate responses are needed. Additionally, staying organized and maintaining up-to-date records during overnight hours, when fewer support staff may be available, can require strong self-motivation and attention to detail. To manage these challenges, it's helpful to establish clear communication protocols, utilize reliable digital tools for tracking referrals, and proactively clarify expectations with both daytime and overnight teams.

What are the key skills and qualifications needed to thrive as an overnight referral coordinator remote?

To thrive as an Overnight Referral Coordinator (Remote), you need strong organizational skills, attention to detail, and experience in healthcare administration or a related field, often supported by a high school diploma or higher. Familiarity with electronic medical record (EMR) systems, referral management platforms, and secure communication tools is typically required. Excellent written communication, problem-solving abilities, and the capacity to work independently during non-traditional hours are standout soft skills. These competencies ensure accurate, timely processing of referrals and seamless coordination between patients, providers, and facilities during overnight shifts.

What is the difference between Overnight Referral Coordinator Remote vs Referral Specialist?

AspectOvernight Referral Coordinator RemoteReferral Specialist
CredentialsTypically requires healthcare or medical office experience, certification preferredOften requires healthcare or insurance-related certifications
Work EnvironmentRemote, primarily administrative and communication tasksOffice or remote, focusing on patient or provider interactions
Industry UsageCommon in healthcare, insurance, and medical networksUsed in healthcare, insurance, and social services sectors
Search IntentComparing remote referral coordination rolesLooking for referral processing or patient referral roles

The Overnight Referral Coordinator Remote and Referral Specialist roles share similarities in healthcare industry usage and required certifications. However, the Coordinator role emphasizes remote, overnight scheduling and coordination, while the Referral Specialist often involves direct patient or provider interactions during regular hours. Both roles are vital in healthcare networks but differ mainly in work hours and focus.

What does an overnight referral coordinator do when working remotely?

An Overnight Referral Coordinator working remotely is responsible for processing and managing patient referrals during overnight hours, often for healthcare organizations or hospitals. Their duties include verifying patient information, coordinating communication between providers, obtaining necessary authorizations, and ensuring timely follow-up on referrals. Working remotely, they use electronic health record systems and communication tools to perform their tasks efficiently while adhering to privacy and confidentiality standards. This role is essential in maintaining continuity of care for patients, especially outside of regular business hours.
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Overnight Referral Coordinator Remote jobs near you
Infographic showing various Overnight Referral Coordinator Remote job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,370 per year, or $20.4 per hour.

Referral Coordinator - Remote Texas

Concentra

Lubbock, TX • On-site, Remote

$13.75 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Concentra rating

6.3

Company rating: 6.3 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

671st of 887 rated healthcare providers

Job description

Overview
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.
Do you want to use your problem solving skills and knowledge of customer service to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities
Position Summary
The Referral Management Coordinator maintains high standards for quality and an exceptional patient experience in accordance with Concentra's policies, procedures and applicable regulations. The Referral Management Coordinator processes referrals requests and authorizations while working closely with physicians, employers and payors. Customer services is a top priority in order to achieve a positive impact on the cost and quality of care rendered to injured employees.
Physical Requirements:
  • Must be a current Texas Resident
  • Must remain a Texas Resident during the duration of employement within the Referral Department
  • Must be able and willing to travel to a local Concentra to complete new hire orientation

The Details
  • First point of escalation for all case related issues requiring guidance
  • Responsible for daily completion of assigned patient referrals, while meeting production requirements
  • Reviews, processes and supports Specialist referral requests by Concentra sites as defined by the market
  • Obtains authorization for Specialist referrals and schedules appointments accordingly
  • Ensures that appropriate networks and Concentra Advanced Specialists are used when applicable
  • Provides all necessary information such as medical records, prescriptions, etc. to payor
  • Communicates with stakeholders, payor, employer, and patient as appropriate
  • Records all appropriate information via OA/CR module of OccuSource per Concentra policy
  • Builds relationships with provider, employer and payor communities
  • Identifies trends or patterns in missed capture and opportunities to gain capture; communicates these ideas and trends to Lead and Supervisor
  • Handles calls according to the call guidelines of the department
  • Participates in quality assurance processes including but not limited to the audit program, case reviews and training sessions
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications
Education/Credentials
  • High school diploma or GED equivalent
  • Associated Degree from an accredited college preferred
Job-Related Experience
  • Customarily at least one year of demonstrated experience in medical environment - service delivery (referrals, claims, insurance, billing, etc.)
  • Experience with Worker's Compensation preferred
  • Proficiency with scheduling/insurance verification software
Job-Related Skills/Competencies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Familiarity with Microsoft Excel, Outlook, Word
  • Excellent communication skills and ability to communicate (both written and orally) effectively with colleagues at all levels of the organization
  • Must display proper business etiquette and be skilled in the arts of diplomacy and tact
  • Excellent time management skills including the ability to multitask and prioritize in a fast-paced environment
  • Ability to build and maintain productive business relationships
  • Exemplary ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • Excellent writing and documentation skills
  • Strong attention to detail
  • Ability to work independently
  • Ability to handle special projects
  • Ability to handle multiple tasks, projects, duties, and priorities, when assigned

Additional Data
Employee Benefits
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off & Extended Illness Days Offered
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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About Concentra

Sourced by ZipRecruiter

We're in the amazing position for a future filled with growth and success. Bring your talent to Concentra, one of the largest health care providers in the nation and find out just how far it can take you. Are you ready to be a part of the team?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Addison, TX, US

Year founded

1979

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