ZipRecruiter

Log In

1

Intake Associate Jobs in Baltimore, MD (NOW HIRING)

Tuerk House

INTAKE SPECIALIST

Baltimore, MD · On-site

$19 - $21/hr

Intake Specialist / Certified Medical Assistant REPORTS TO: IBH Supervisor FLSA: Non-Exempt About ... Associates of Arts (AA) degree (Preferred). * High school graduate or equivalent (Required)

Tuerk House

INTAKE SPECIALIST

Baltimore, MD · On-site

$17.75 - $23.50/hr

Intake Specialist / Certified Medical Assistant REPORTS TO: IBH Supervisor FLSA: Non-Exempt About ... Associates of Arts (AA) degree (Preferred). * High school graduate or equivalent (Required)

Baltimore City Community College

Intake Specialist

MD · On-site

$23/hr

Description/Job Summary The Intake Specialist plays a critical role in facilitating the enrollment ... Associate's degree * Two (2) years of experience in the following: * Customer Service * Student ...

next page

Showing results 1-20

All JobsIntake Associate JobsIntake Associate Jobs in Baltimore, MD

Intake Associate information

See Baltimore, MD salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for intake associate in Baltimore, MD is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $32.02 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Baltimore, MD?

The most popular types of Intake jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Intake Associate jobs?

Cities near Baltimore, MD with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,908 per year, or $25.9 per hour.

Intake Specialist

Baltimore, MD • On-site

Baltimore City Community College
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Baltimore City Community Collegeexternal

$17.75 - $23.50/hr

Other

Re-posted 22 days ago

Job description

Intake Specialist

The Intake Specialist plays a critical role in facilitating the enrollment and onboarding process for students in Workforce Development programs at Baltimore City Community College (BCCC). This involves processing applications, completing student scheduling, conducting quality checks, and entering relevant data.

Responsibilities/Duties:

  • Process new student applications, registration forms, and determines eligibility and recommends/refers students to appropriate services or classes.
  • Schedule placement tests/advises students of their scores and assigns them to suitable classes.
  • Submit registration forms to the registrar, enters intake/enrollment, testing and other essential information into CRM system, ensuring accuracy and confidentiality.
  • Maintains updates and progress of intake/enrollment of prospects in CRM system.
  • Interact daily with program coordinators, and other vendors such as the Department of Social Services, the Mayor's Office and like partners to support student needs and verify funding eligibility to complete enrollment/registration.
  • Participates and collaborates with Admissions and Career Services to conduct both internal/external outreach events.
  • Perform quality checks
  • Strong interpersonal and communication skills
  • Ability to handle sensitive information with discretion
  • Attention to detail and strong organizational ability.
  • Experience working in a fast paced, deadline-driven environment.

Required Qualifications:

  • Education: High School Diploma/GED
  • Experience: Have at least one (1) year of experience in the following:
    • Customer Service
    • Student Services
    • Case Management
    • Administrative Support
    • Microsoft Office Suite (Word, Excel, Outlook)

Preferred Qualifications:

  • Associate's degree
  • Two (2) years of experience in the following:
    • Customer Service
    • Student Services
    • Case Management
    • Administrative Support
    Knowledge, Skills, & Abilities:
    • Ability to follow data entry procedures and practices
    • Ability to classify and code data according to agency operating procedures
    • Ability to understand and follow instructions
    • Ability to communicate effectively with co-workers and stakeholders
    • Ability to maintain confidentiality of data

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

To request an accommodation during the application or interview process, please email hr@bccc.edu.

For technical assistance, please contact NEOEDs Applicant Support Line at 855-524-5627 or Email: support@governmentjobs.com if you are needing help with your online applicant account. Applicant Support is available between 6 a.m. - 5 p.m. Pacific Time, Monday through Friday.

Apply