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Intake Manager Jobs in Baltimore, MD (NOW HIRING)

MPDU INTAKE COORDINATOR

Annapolis, MD ยท On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACDS is a HUD-approved organization that oversees and manages the expenditure of the Homeownership ... The Intake Coordinator will guide applicants through the process, verify eligibility, and ...

National Intake Trainer (Acute)

Columbia, MD ยท On-site

$37K - $43K/yr

  • Life

  • Retirement

  • PTO

Works directly with managers to determine training needs and schedule training sessions. * Create all standardized intake training processes to streamline workflow which include intake forms, power ...

Intake Specialist

MD ยท On-site

$23/hr

Maintains updates and progress of intake/enrollment of prospects in CRM system. * Interact daily with program coordinators, and other vendors such as the Department of Social Services, the Mayor ...

Patient Intake & Enrollment Specialist

Linthicum, MD ยท On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Patient Intake & Enrollment Specialist Location: Linthicum, MD Corporate Office ... Maintain, track, and update leads in CRM systems to support timely follow-up and patient conversion.

Patient Intake & Enrollment Specialist

Baltimore, MD ยท On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Patient Intake & Enrollment Specialist Location: Linthicum, MD Corporate Office ... Maintain, track, and update leads in CRM systems to support timely follow-up and patient conversion.

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Showing results 1-20

Intake Manager information

See Baltimore, MD salary details

$35.3K

$66.5K

$108.8K

How much do intake manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake manager in Baltimore, MD is $66,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What are the most commonly searched types of Intake jobs in Baltimore, MD?

The most popular types of Intake jobs in Baltimore, MD are:

What are popular job titles related to Intake Manager jobs in Baltimore, MD?

For Intake Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What cities near Baltimore, MD are hiring for Intake Manager jobs?

Cities near Baltimore, MD with the most Intake Manager job openings:

Infographic showing various Intake Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $66,518 per year, or $32 per hour.

Urgent Care Clinical Intake Manager

The Affiliated Sante Group

Lutherville Timonium, MD โ€ข On-site

$72K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.


What We’re Looking For:

Sante is seeking a Full-Time Crisis Clinical Intake Manager to work in our Urgent Care Center as part of the Baltimore County Crisis Response Systems (BCCRS) management team. Responsible for the daily operation of the Urgent Care Center, providing clinical assessment and evaluation services, and supervising all related program staff.

This is an In-Person role. NOT REMOTE!

What You’ll Do:

  • Establishes and monitors Urgent Care Center (UCC) work schedules and ensures all shifts are covered per contract requirements.
  • Provides training and monitoring of all UCC staff
  • Provides on going consultation and clinical oversight for UCC clinicians
  • Ensures accurate, thorough and timely documentation
  • Available 24/7 as an on-call supervisor
  • Daily review of open cases and consultation on difficult cases
  • Provides supervision and trainings of UCC Therapists
  • In collaboration with the Director, develops policies and procedures and ensures implementation
  • Develops and provides community trainings when requested
  • Participates in Community Boards and Committees as needed
  • Works with the BCCRS management team to ensure system wide service delivery
  • Assists with record releases per client/agency request
  • Assists in hiring process/interviewing of employment candidates
  • Audits cases per standard operating procedures
  • Checks work e-mail according to agency protocol
  • Participates in and complete all required trainings


What We Require:

  • Must possess and maintain current licensure in the State of Maryland (LCSW-C/LCPC)
  • Master’s Degree in Counseling, Social Work, or a related field of study.

What You’ll Get:

  • Salary range for this role is $72,000 - $75,000 annually. Salary is dependent on experience and licensure.
  • Robust Retirement Plan – 403(b) with company match to support your future.
  • Health Coverage That Cares – Comprehensive medical, dental, and vision insurance.
  • Time to Recharge – Generous paid time off and sick leave.
  • Celebrate You – Enjoy your birthday off every year!
  • Training & Growth – Ongoing development programs and career advancement opportunities.
  • Culture of Purpose – A welcoming, inclusive environment where you belong.
  • Employee Assistance Program – Confidential support for life's challenges.
  • Wellness Perks – Annual wellness initiatives and access to the Calm App.
  • Recognition & Rewards – Through our Awardco platform and referral program.
  • Exclusive Discounts – Enjoy deals through FunEx and more.
  • Life and AD&D insurance provided at no cost.
  • Short and long-term disability coverage.
  • Optional legal assistance and transferable life insurance.
  • Pet insurance for your furry family.
  • Ancillary plans like critical illness, accident, and hospital indemnity.
  • Financial Flexibility – Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.

Disclaimers:

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify.  http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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