ZipRecruiter

Log In

1

Intake Manager Jobs in Baltimore, MD (NOW HIRING)

Gable

Senior Account Manager

Baltimore, MD · On-site

$70K - $90K/yr

  • Retirement

Manage complex assigned opportunities and account activity from intake through turnover to Project Management once sold. * Review incoming opportunity information to ensure scope, quantities, site ...

Gable

Senior Account Manager

Curtis Bay, MD · On-site

$70K - $90K/yr

  • Retirement

Manage complex assigned opportunities and account activity from intake through turnover to Project Management once sold. * Review incoming opportunity information to ensure scope, quantities, site ...

H GREGORY 1 INC

INVENTORY MANAGER

Dundalk, MD · On-site

$60K/yr

... intake through frontline readiness. This is a hands-on operational role requiring strong communication, organization, and the ability to manage both physical inventory and digital platforms ...

previous page

Showing results 41-60

All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Baltimore, MD

Intake Manager information

See Baltimore, MD salary details

$35.3K

$66.5K

$108.8K

How much do intake manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake manager in Baltimore, MD is $66,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $78,500.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Baltimore, MD?

The most popular types of Intake jobs in Baltimore, MD are:

What are popular job titles related to Intake Manager jobs in Baltimore, MD?

For Intake Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Baltimore, MD look for?

The top searched job categories for Intake Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Intake Manager jobs?

Cities near Baltimore, MD with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $66,518 per year, or $32 per hour.

Community Relationship Manager

Senior Helpers of Annapolis

Arnold, MD • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Overview
Senior Helpers of Annapolis is seeking an out-going, motivated and relationship-driven Community Relations Professional to grow our presence and impact within the local senior care community. This role is ideal for someone with experience in the senior home care industry who excels at relationship building, consultative sales, and guiding families through the full care onboarding process while representing a trusted and mission-driven brand.
Position Summary
This role owns the full client life cycle, from community outreach and closing through intake, Life Profile Assessment, care plan development, and hand off to Care Operations, ensuring a seamless, compassionate experience for clients, families, and internal teams.
Key Responsibilities
Business Development, Sales & Community Outreach
  • Generate and close new client leads through proactive outreach, networking, and relationship-based sales
  • Develop, maintain, and expand referral partnerships with:
    • Chambers of Commerce and business associations
    • Senior living communities and assisted living facilities
    • Hospitals, rehab centers, social workers, and healthcare professionals
    • Senior-focused nonprofits, care organizations, and community groups
  • Establish a strong and consistent community footprint that differentiates Senior Helpers as a trusted local leader in senior care
  • Represent Senior Helpers of Annapolis at:
    • Trade shows
    • Conferences
    • Community events, presentations, and networking functions
  • Deliver professional presentations on Senior Helpers services to referral partners and community audiences
Client Intake & Care Planning (End-to-End Ownership)
  • Manage the full client intake and onboarding process, including:
    • Initial service inquiry follow-up and discovery conversations
    • Conducting in-home Life Profile (needs) Assessments
    • Prepare individualized care plans in homecare software
    • Completing and maintaining accurate client profiles in internal systems
  • Educate clients and families on services, care options, and expectations
  • Serve as a trusted guide during emotionally sensitive decision-making moments
  • Ensure timely, accurate handoff of all intake documentation to the Care team for:
    • Caregiver matching
    • Scheduling
    • Service launch
Team Collaboration & Support
  • Coordinate closely with the Care team to ensure smooth transitions from sales to service delivery
  • Assist with occasional operational or community-based needs as required (e.g., introductions, caregiver meet-and-greets, special events)
  • Track outreach activity, referrals, and sales performance to support growth goals
  • Work closely with Marketing to:
    • Support development of outreach and sales materials
    • Provide feedback from the field to refine messaging and campaigns
    • Assist with keeping community-facing marketing relevant and engaging
  • Actively support brand awareness through professional engagement with community partners, including appropriate social media interaction when applicable

As a growing organization, responsibilities may evolve over time. We are seeking someone who is a true team player-flexible, supportive, and willing to step in where needed to ensure the best outcomes for seniors, families, caregivers, and staff.
Qualifications
  • Prior experience in the senior home care industry (strongly preferred)
  • Experience with client assessments and care plan development (preferred)
  • Proven success in sales, business development, or community outreach roles
  • Strong networking, presentation, and relationship-building skills
  • Empathetic, consultative communication style with families and professionals
  • Organized, self-motivated, and performance-driven
  • Comfortable working in the field and independently managing a territory
  • Valid driver's license, auto insurance and ability to travel locally
  • Possess a strong business acumen
  • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
  • Strong collaboration skills with both subordinate team and corporate partners
  • Ability to learn software programs quickly.
Why Join Senior Helpers of Annapolis?
  • Be part of a respected, mission-driven senior care organization
  • Play a key role in helping seniors live safely and comfortably at home
  • Own the full client journey-from first conversation to care launch
  • Work in a collaborative environment with strong leadership support
  • Grow professionally within a nationally recognized brand
Salary & Benefits:
This full-time, exempt position offers a competitive starting salary ranging from $45,000-$55,000 plus uncapped commission and performance-based incentives, with top performers earning $100,000+ annually.
  • Uncapped commission structure
  • Company vehicle
  • Gas card
  • Paid Time Off
  • Paid holidays
  • 401(k) company matching
  • Pay On Demand
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short term & Long-term Disability
  • Life Insurance
  • Professional development and training opportunities

We are an equal opportunity employer and prohibit discrimination/harassment on the basis of race, color, religion, age, sex, national origin/ancestry, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, marital status, uniformed services status, or any other characteristic protected by federal, state or local laws. We are a Drug-Free Workplace and due to the nature of our work, candidates are expected to successfully pass a background check.
IND801

Apply