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Intake Manager Jobs in Silver Spring, MD (NOW HIRING)

NBI Manager

Washington, DC ยท Remote

$120K - $150K/yr

The New Business Intake Manager will help ensure the Firm complies with its matter setup obligations and appropriately manages ongoing matter maintenance issues. Responsibilities: * Reviews client ...

Vice President of Intake

Washington, DC ยท On-site

$180 - $240/hr

Lead and develop a highโ€‘performing, dualโ€‘channel Intake organization by coaching leaders at every level, enforcing consistent performance management and development cadences, optimizing staffing ...

The Intake Clinician plays a crucial role in managing the program's referral and admissions process, encompassing all initial clinical and administrative functions. As the first point of contact for ...

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Intake Coordinator

Gaithersburg, MD

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and ... Excellent time management skills * Familiarity with Social Security and Medicaid * Working ...

Intake Coordinator

Gaithersburg, MD ยท On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and ... Excellent time management skills * Familiarity with Social Security and Medicaid * Working ...

BIC Intake Specialist

Washington, DC ยท On-site

$72K - $99K/yr

Communicate with all users (named attorneys, their assistants, submitters, etc.) regarding above-referenced intake issues as well as any potential risk management procedures pertaining to the opening ...

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Intake Manager information

See Silver Spring, MD salary details

$36.7K

$69.2K

$113.2K

How much do intake manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for intake manager in Silver Spring, MD is $69,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $81,700.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Intake jobs in Silver Spring, MD?

The most popular types of Intake jobs in Silver Spring, MD are:

What are popular job titles related to Intake Manager jobs in Silver Spring, MD?

For Intake Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Silver Spring, MD look for?

The top searched job categories for Intake Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Intake Manager jobs?

Cities near Silver Spring, MD with the most Intake Manager job openings:

Infographic showing various Intake Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $69,205 per year, or $33.3 per hour.

Admissions/Intake Manager

PRESTIGE HEALTHCARE RESOURCES INC

Washington, DC โ€ข On-site

$45K/yr

Full-time

Re-posted 25 days ago


Job description

TITLE: 

Admissions/ 

Intake Manager (LGSW/LPC/LICSW) 

OVERVIEW: 

Providing compassion and care isn’t just our profession at PHRI, it’s our passion…and culture. We care for the clients that we serve. We listen to them and provide the support that they need to enable them to live comfortable and fulfilling lives. Our drive is to restore hope and healing to the community. We are looking for mission driven professionals who want to join a transformational company with a big heart and make a difference in the community. 

Currently serving over 1,500 patients in two different states and looking to grow to over 10,000 patients in 5 states, over the next 3-5 years. Its focus is advocating and implementing integrated care model approach to underserved population undergoing behavioral health related issues. 

REPORTS TO: 

CLASSIFICATION: 

DATE APPROVED: 

July 2025 

LOCATION: 

Washington D.C. 

FTE 

1.0 

ENVIRONMENT/PHYSICAL DEMANDS 

Standard Office / Sit, stand, walk, lift 15 lbs 

POSITION SUMMARY 

The Admissions/Intake Manager oversees the coordination, supervision, and quality assurance of the admissions and intake process for clients entering PHRI's behavioral health and substance use treatment programs. This licensed professional plays a critical role in supporting timely access to care, ensuring compliance with admission protocols, and enhancing client engagement through a trauma-informed, person-centered lens. The Manager supervises intake staff, coordinates interdisciplinary onboarding efforts, and develops workflows that align with clinical goals and agency values.  

DUTIES AND RESPONSIBILITIES 

  • Respond promptly and courteously to phone, email, and in-person inquiries from prospective clients, family members, and referral sources.
  • Explain program offerings, intake requirements, and treatment process clearly and compassionately.
  • Schedule intake assessments with clinical staff and coordinate logistics with admissions and operations teams.
  • Collect and input client data, documentation, consents, and insurance information into the electronic medical records (EMR) system.
  • Verify benefits and eligibility for services through insurance portals or coordination with billing staff.
  • Track incoming referrals and maintain updated status reports to support timely admissions.
  • Identify and escalate urgent or high-risk situations to clinical supervisors as needed.
  • Maintain confidentiality of all