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Intake Manager Jobs in Silver Spring, MD (NOW HIRING)

KabaFusion

National Intake Trainer (Acute)

Columbia, MD · On-site

$37K - $43K/yr

Works directly with managers to determine training needs and schedule training sessions. * Create all standardized intake training processes to streamline workflow which include intake forms, power ...

AARP

Intake Specialist

Washington, DC · On-site

$20 - $27/hr

Performs intake for potential clients and supports attorneys with client communications and ... Retrieves and files legal documents with the courts in person or using the Case Management ...

New

Baltimore City Community College

Intake Specialist

MD · On-site

$23/hr

Maintains updates and progress of intake/enrollment of prospects in CRM system. * Interact daily with program coordinators, and other vendors such as the Department of Social Services, the Mayor ...

CGI

Data Intake Operator

Fairfax, VA · On-site

$18.25 - $24.50/hr

Data Intake Operator CGI is seeking Data Intake Operator II to support critical data processing and ... This position requires strong analytical skills, attention to detail, and the ability to manage ...

SALVATION ARMY

Intake Coordinator (6969)

Washington, DC · On-site

$20/hr

Under the direction of the Social Services Manager I, Intake Coordinator serves as the first line of communication between clients and case managers, whether it's on the phone or in person. Provides ...

ClearChoice

Patient Intake Coordinator

Columbia, MD · On-site

$22 - $24/hr

Manage the patient intake process, including completion of electronic or paper forms and accurate data entry * Coordinate and schedule appointments, ensuring smooth workflow between clinical and ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Silver Spring, MD

Intake Manager information

See Silver Spring, MD salary details

$36.7K

$69.2K

$113.2K

How much do intake manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for intake manager in Silver Spring, MD is $69,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $81,700.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Silver Spring, MD? The most popular types of Intake jobs in Silver Spring, MD are:
What job categories do people searching Intake Manager jobs in Silver Spring, MD look for? The top searched job categories for Intake Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Intake Manager jobs? Cities near Silver Spring, MD with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $69,205 per year, or $33.3 per hour.

National Intake Trainer (Acute)

KabaFusion

Columbia, MD • On-site

$37K - $43K/yr

Full-time

Life, Retirement, PTO

Re-posted 15 days ago

KabaFusion rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Come join an exciting and innovative company that puts the “care” back in healthcare!

Why do National Intake Trainers want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.

About us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

About the role:

The National Intake Trainer (NIT) will be responsible for developing and executing a standard intake training program to support the growth of Acute patient referrals and home care business across the KabaFusion footprint. Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross functional coordination of pharmacy, intake, sales, nursing, and operations.

Frequently required to travel possibly up to 75% of the time by various methods including air, rail, or to operate a motor vehicle to attend business meetings, onsite intake training or conduct intake competency assessments.


Essential Duties & Responsibilities:

  • Provides intake support by providing on-going training and resources for the intake teams on new processes, navigating intake objectives through in-field support, and scheduling in-services, workshops, and individual training sessions on an individual basis.
  • Works directly with managers to determine training needs and schedule training sessions.
  • Create all standardized intake training processes to streamline workflow which include intake forms, power points, and effective tools to facilitate intake training.
  • Works diligently and expeditiously to access and identify skill levels at each site.
  • Directly involved in staff development, process implantation, and sustainability of both.
  • Retrains annually and on an as needed basis to help employees to cultivate their skills and knowledge.
  • Designs effective training programs.
  • Support and mentor new employees.
  • Stays informed and up to date of current training trends, development, and best practices within the intake field.
  • Communicates with clinical, reimbursement, operational, and management teams as required, supporting all areas related to execute effective intake development.
  • Provides recommendations to management for additional improvements to the intake departments.
  • Responsible for submitting assessment reports, training schedules, and future intake plans as needed or requested.
  • Other duties as assigned.
    Skills and Abilities:
    • Demonstrates the ability to assess employee skill levels at each site.
    • Must be proficient in developing Power Points Presentations.
    • Demonstrates strong critical thinking skills and the ability to problem solve.
    • Demonstrates strong organization skills.
    • Manages the technologies, technical programs, and data required to further develop, manage, and deliver intake training including MS Office Applications CPR+ or equivalent EMR software.
    • Demonstrates competence in written, oral, and electronic communication skills.
    • Work requires excellent interpersonal communications and management skills.
    • Demonstrates innovation and flexibility.
    As a National Intake Trainer, you bring:
    • A four-year college degree desired, preferably in business or healthcare related fields or equivalent work-related experience; ability to educate and train. Experience in business growth.
    • A minimum of 5 years of experience in the infusion services, or other related healthcare product/service industries, with a proven track record is preferred.
    • Competent knowledge of the intake referral process for Acute and Chronic IVIG.
    • Knowledge of reimbursement policies is preferred.
    • Proficient at partner programs (i.e.: MS Outlook, Teams, Word, Excel, SharePoint and Visio.)

Our Benefits:

  • Competitive Compensation
  • Benefits start on your 1st day of employment
  • 401K w/ 4% Match – no waiting or vesting period
  • PTO / Floating Holidays / Paid Holidays
  • Company Paid Life Insurance & short-term disability
  • Employee Assistance programs to help with mental health / wellness
  • Learning & Development Programs
  • Perks… includes discounts on travel, cell phone, clothing, and more…
  • Generous employee referral program

KabaFusion is a mission driven company with a focus on innovation and patient care so, as a National Intake Trainer, if that sounds like something you want to be a part of, then look no further.

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