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Intake Manager Jobs in Silver Spring, MD (NOW HIRING)

247Hire

Behavioral Health Intake Coordinator

Rockville, MD · On-site

$38K - $43K/yr

Triage referrals according to department guidelines, manage patient waitlists, and coordinate ... Recent experience conducting patient intake within a mental health, behavioral health, psychology ...

247Hire

Behavioral Health Intake Coordinator

Rockville, MD · On-site

$38K - $43K/yr

Triage referrals according to department guidelines, manage patient waitlists, and coordinate ... Recent experience conducting patient intake within a mental health, behavioral health, psychology ...

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Intake Manager information

See Silver Spring, MD salary details

$36.7K

$69.2K

$113.2K

How much do intake manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for intake manager in Silver Spring, MD is $69,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $81,700.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Silver Spring, MD?

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Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $69,205 per year, or $33.3 per hour.

Business Intake Specialist (Ethical Walls)

Kirkland & Ellis LLP.

Washington, DC • On-site

$20 - $27/hr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

Job description

About Kirkland & Ellis
At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.
What You'll Do
Are you a detail-oriented professional who thrives in a fast-paced environment and enjoys solving complex challenges while helping protect client confidentiality and manage risk?
Kirkland & Ellis is seeking a Business Intake Specialist to join our Business Intake & Conflicts team. In this highly visible role, you will work closely with attorneys, Risk Management leadership, and the Office of General Counsel to support the firm's new business and compliance processes. You will play a critical role in establishing and maintaining ethical walls, identifying potential risks, ensuring compliance with firm policies, and helping safeguard confidential client and firm information.
This is an excellent opportunity for a collaborative, service-minded professional who brings strong judgment, critical thinking, and a commitment to accuracy. Training will be provided to help you build expertise in our systems, processes, and risk management framework.
• Manage Ethical Walls: Establish, maintain, monitor, audit, and deactivate ethical walls using Intapp WallBuilder to support confidentiality and compliance requirements.
• Serve as a Subject Matter Expert: Develop and maintain expertise in screening requirements, ethical wall protocols, and firm policies related to information barriers and confidentiality.
• Evaluate Screening Requirements: Review conflict analyses, retention letters, and waiver documentation to determine appropriate screening and access controls.
• Prepare Communications: Draft and distribute screening memoranda and other related communications to support compliance efforts across the firm.
• Partner with Key Stakeholders: Collaborate with attorneys, the Office of General Counsel, Risk Management leadership, Information Technology (IT), and colleagues across global Business Intake & Conflicts teams.
• Support Compliance and Risk Management: Respond to inquiries promptly and professionally while helping identify potential risks and recommending appropriate resolutions.
• Resolve Access Issues: Investigate and address timekeeper, file, and document access concerns in partnership with attorneys and IT teams.
• Improve Processes: Contribute to enhancements in procedures, workflows, and technology solutions that reduce risk and improve operational efficiency.
• Handle Time-Sensitive Matters: Support urgent business intake needs and confidential situations that may require flexibility outside standard business hours.
• Provide Team Support: Assist department leadership with special projects, evolving priorities, and additional responsibilities as needed.
What You'll Bring
• Education: Bachelor's degree required; a master's degree is preferred.
• Experience: Five or more years of relevant experience, including conflicts searching; experience within a law firm or legal industry environment is preferred.
• Risk & Compliance Knowledge: Understanding of conflicts of interest principles, ethical screening requirements, relational databases, and related business processes.
• Analytical Thinking: Ability to assess complex and sometimes competing information, identify issues, and recommend practical solutions.
• Communication Skills: Strong written and verbal communication skills with the ability to explain information clearly and professionally to a variety of stakeholders.
• Customer Service Focus: Commitment to delivering exceptional service while building productive relationships across teams and functions.
• Attention to Detail: Exceptional accuracy, organization, and follow-through when managing sensitive and confidential information.
• Collaboration & Adaptability: Ability to work effectively under pressure, manage competing priorities, and support a global team in a fast-paced environment.
• Availability & Responsiveness: Flexibility to support urgent and confidential matters, including occasional evening and weekend work, and availability via mobile device when needed.
If you're excited to help safeguard confidential information, support critical risk management processes, and make a meaningful impact as a Business Intake Specialist, we'd love to hear from you!
Compensation
The base salary range below represents the low and high end of the salary range for this position in each of the below locations. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
Compensation Range:
Chicago: $88,000 - $109,000
NYC: $88,000 - $120,000
Boston: $88,000 - $120,000
Washington D.C.: $88,000 - $120,000
How to Apply
Thank you for your interest in Kirkland & Ellis LLP. To complete an application and submit your resume, please click "Apply Now."
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.
Equal Employment Opportunity
All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Hybrid #LI-LB1

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