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Intake Coordinator Jobs in Silver Spring, MD (NOW HIRING)

Community options

Intake Coordinator

Gaithersburg, MD · On-site

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission processes of new individuals ...

Community Options

Intake Coordinator

Gaithersburg, MD

$19.50 - $26.50/hr

The Intake Coordinator is the point person responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission processes of new individuals ...

Steiner Law Group, LLC

Intake Coordinator

Pikesville, MD · On-site

$17.50 - $23.75/hr

Maryland law firm seeks an intake coordinator who has bankruptcy or law firm experience. Duties include scheduling, meeting, conducting intakes and following up with potential clients. Ideal position ...

Steiner Law Group, LLC

Intake Coordinator

Pikesville, MD · On-site

$17.50 - $23.75/hr

Maryland law firm seeks an intake coordinator who has bankruptcy or law firm experience. Duties include scheduling, meeting, conducting intakes and following up with potential clients. Ideal position ...

Gaudenzia

Intake Coordinator - Full Time

Washington, DC · On-site

$20 - $27/hr

The Intake Coordinator is responsible for overseeing the program's referral and admissions process in addition to all related administration functions. This position serves as the coordinator for new ...

ClearChoice

Patient Intake Coordinator

Columbia, MD · On-site

$22 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

ClearChoice

Patient Intake Coordinator

Columbia, MD · On-site

$22 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

SALVATION ARMY

Intake Coordinator (6969)

Washington, DC · On-site

$20/hr

Under the direction of the Social Services Manager I, Intake Coordinator serves as the first line of communication between clients and case managers, whether it's on the phone or in person. Provides ...

Clear Choice

Patient Intake Coordinator

Columbia, MD

$22 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Job ...

Cooley

BIC Intake Specialist

Reston, VA

$72K - $99K/yr

Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent attention to detail * Strong verbal and written communication skills * Ability to organize ...

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Intake Coordinator information

See Silver Spring, MD salary details

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How much do intake coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for intake coordinator in Silver Spring, MD is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.38 per hour, depending on experience, location, and employer.

What does an intake coordinator do?

An intake coordinator manages the registration process of patients or clients as they enter a health care facility for medical services. Your responsibilities as an intake coordinator include gathering patient records, taking medical histories, and obtaining any insurance information from the patient. Qualifications for this job include a high school diploma or GED certificate, computer skills, attention to detail, and previous administrative job experience. Some employers may require you to obtain a bachelor’s degree depending on the duties of the position.

What does an intake coordinator do?

An Intake Coordinator is responsible for managing the initial process of admitting clients or patients into a healthcare or social services facility. They gather and verify necessary information, complete required paperwork, and assess the needs of new clients to ensure they are directed to the appropriate services or departments. Intake Coordinators serve as the first point of contact, often providing information, answering questions, and facilitating communication between clients, families, and staff. Their role is crucial in ensuring a smooth and efficient intake process, contributing to overall client satisfaction and care.

What are the main challenges intake coordinators face when managing high volumes of client referrals?

Intake Coordinators often encounter challenges related to efficiently processing a large number of client referrals while ensuring accuracy and compassion. Balancing administrative duties, timely communication, and thorough documentation can be demanding, particularly during peak periods. Successful coordinators develop strong organizational skills and leverage technology to track cases, prioritize urgent requests, and maintain clear communication with clients and interdisciplinary teams. This role requires adaptability and attention to detail to ensure clients receive appropriate and timely services.

What is the difference between an intake coordinator and a case manager?

An intake coordinator is responsible for initial client assessments, gathering information, and scheduling services, often working at the beginning of a client’s interaction. A case manager oversees ongoing client needs, develops care plans, and coordinates services throughout the case, requiring strong organizational and communication skills. Both roles may require knowledge of case management software and relevant certifications.

What are the key skills and qualifications needed to thrive as an intake coordinator, and why are they important?

To thrive as an Intake Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or social services, often with an associate’s or bachelor’s degree. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Coordinators effectively interact with patients and staff. These skills are crucial for ensuring accurate patient intake, efficient workflow, and a positive experience for both clients and the organization.
More about Intake Coordinator jobs
What are the most commonly searched types of Intake jobs in Silver Spring, MD? The most popular types of Intake jobs in Silver Spring, MD are:
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What job categories do people searching Intake Coordinator jobs in Silver Spring, MD look for? The top searched job categories for Intake Coordinator jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Intake Coordinator jobs? Cities near Silver Spring, MD with the most Intake Coordinator job openings:
Intake Coordinator jobs near you
Infographic showing various Intake Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $45,652 per year, or $21.9 per hour.

Intake Coordinator

Community options

Gaithersburg, MD • On-site

$19.50 - $26.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of
program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing. Reporting directly to the Intake Supervisor for Pennsylvania, the Intake Coordinator is responsible for the oversight of individual data and authorizations in Therap, facilitation of new admissions upon intake, and the generating of billing methods in Therap.
Responsibilities
  • Collecting and uploading all necessary admission documentation, such as SSA award letters, birth certificates, Medicaid cards, IDs, etc.
  • Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Attends pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll/Admit all individuals into Therap
  • Assure new residents and amendments to services are updated and/or entered in Therap
  • Assisting directors with completing rep payee, room and board, eligibility determination, and any other pertinent applications/contracts.
  • Enter, review, and update authorizations for all PA individuals.
  • Weekly generating of Attendance and ISP Data in Therap and communicating completion to the billing department
  • Works Collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
  • Other duties as assigned by Intake Supervisor

Educational and Work Experience
  • Excellent verbal, written, interpersonal and communication skills
  • Knowledge and understanding of local and regional regulatory operations
  • Knowledge and understanding of state regulations
  • Understanding and commitment to community-based support for persons with disabilities
  • Experience with intake and admissions
  • Excellent time management skills
  • Familiarity with Social Security and Medicaid
  • Working Knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft Outlook, Word and Excel
  • High school diploma or equivalent
  • Ability to establish a comfortable and supportive relationship with individuals receiving support and team members.
  • General understanding of ODP and Waiver services preferred.
  • Experience with HCSIS, and Promise is a

Working Conditions
  • May be required to be on-call in cooperation with other management staff
  • Moderate overtime required throughout the year
  • Minimal hazards, general office working conditions
  • Valid Drivers License with good driving record.

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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