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Intake Associate Jobs in Silver Spring, MD (NOW HIRING)

Community Options, Inc.

Intake Coordinator

Rockville, MD · On-site

$23/hr

Bachelor's or associate degree preferred * Valid driver's license with good driving record * Knowledge and understanding of local, regional, and state regulatory operations * Experience with intake ...

Community Options, Inc.

Intake Coordinator

Rockville, MD · On-site

$23/hr

Bachelor's or associate degree preferred * Valid driver's license with good driving record * Knowledge and understanding of local, regional, and state regulatory operations * Experience with intake ...

Community Options, Inc.

Intake Coordinator

Rockville, MD · On-site

$23/hr

Bachelor's or associate degree preferred * Valid driver's license with good driving record * Knowledge and understanding of local, regional, and state regulatory operations * Experience with intake ...

Cooley

BIC Intake Specialist

Reston, VA

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley LLP

BIC Intake Specialist

Washington, DC

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley

BIC Intake Specialist

Washington, DC

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley LLP

BIC Intake Specialist

Washington, DC

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley

BIC Intake Specialist

Reston, VA

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley LLP

BIC Intake Specialist

Reston, VA

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley

BIC Intake Specialist

Washington, DC

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley LLP

BIC Intake Specialist

Washington, DC · On-site

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Cooley LLP

BIC Intake Specialist

Reston, VA

$72K - $99K/yr

Under the supervision of the Regional Associate Director of Conflicts (New Business) or BIC Supervisor (New Business), the BIC Intake Specialist will focus on New Business Intake. The BIC Intake ...

Gaudenzia

Intake Coordinator - Full Time

Washington, DC · On-site

$20 - $27/hr

The Intake Coordinator is responsible for overseeing the program's referral and admissions process ... Associate's Degree with at least 3 years of experience * Bachelor's Degree with at least 2 years of ...

Tuerk House

INTAKE SPECIALIST

Baltimore, MD · On-site

$19 - $21/hr

Intake Specialist / Certified Medical Assistant REPORTS TO: IBH Supervisor FLSA: Non-Exempt About ... Associates of Arts (AA) degree (Preferred). * High school graduate or equivalent (Required)

Baltimore City Community College

Intake Specialist

MD · On-site

$23/hr

Description/Job Summary The Intake Specialist plays a critical role in facilitating the enrollment ... Associate's degree * Two (2) years of experience in the following: * Customer Service * Student ...

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Intake Associate information

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$14

$26

$41

How much do intake associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for intake associate in Silver Spring, MD is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $33.32 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Silver Spring, MD?

The most popular types of Intake jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Intake Associate jobs?

Cities near Silver Spring, MD with the most Intake Associate job openings:

Intake Associate jobs near you

Intake Coordinator

Community Options, Inc.

Rockville, MD • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

107th of 247 rated social care providers

Job description

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
 
We are now hiring an Intake Coordinator in Rockville, MD. The Intake Coordinator is responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission processes of new individuals and all functions keeping existing individuals current and in good standing.
Starting Pay Rate: $23.00/ hr 
 Responsibilities  
  • Serve as the point person for all admissions into programs
  • Assure service authorizations in Therap are created and maintained to avoid loss of services and payments
  • Gather necessary documents for all new admissions
  • Attend pre-placement meeting for all new admissions to ensure all necessary documents are collected prior to an admission
  • Enroll/admit all individuals into Therap
  • Work collaboratively with billing department and regional offices for troubleshooting issues impacting billing and cash flow
  • Generate billing data from Therap to billing specialist, when necessary
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements  
  • High school diploma or equivalent; Bachelor’s or associate degree preferred 
  • Valid driver’s license with good driving record
  • Knowledge and understanding of local, regional, and state regulatory operations
  • Experience with intake and admissions
  • Familiarity with social security and Medicaid
  • Working knowledge of ICD-10 codes
  • Therap experience is a plus
  • Proficiency in Microsoft suites
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday 
  • Generous PTO 
  • Employee Incentive & Discount Programs 
  • 403b Retirement Plan 
  • Incredible career growth opportunities
  • University partnerships that include tuition reduction
Community Options is an Equal Opportunity Employer   M/F/D/V 
#ind-na

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