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Intake Associate Jobs in Silver Spring, MD (NOW HIRING)

Community Clinic

WIC - Client Service Associate

Silver Spring, MD · On-site

$15 - $20.75/hr

  • Retirement

  • PTO

Client Services Associate The Client Services Associate (CSA) assists with the delivery of WIC ... Makes initial intake (pre-certification), and assists in making return appointments, confirming the ...

LAW FIRM

Be Seen First

Associate Attorney - Community Associations Law

Mclean, VA · On-site

$115K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of ... Independently manage a caseload of 250-400 active collection cases from initial intake to closing ...

LAW FIRM

Be Seen First

Associate Attorney - Community Associations Law

Mclean, VA · On-site

$115K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of ... Independently manage a caseload of 250-400 active collection cases from initial intake to closing ...

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All JobsIntake Associate JobsIntake Associate Jobs in Silver Spring, MD

Intake Associate information

See Silver Spring, MD salary details

$14

$26

$41

How much do intake associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for intake associate in Silver Spring, MD is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $33.32 per hour, depending on experience, location, and employer.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.
What are the most commonly searched types of Intake jobs in Silver Spring, MD? The most popular types of Intake jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Intake Associate jobs? Cities near Silver Spring, MD with the most Intake Associate job openings:
Intake Associate jobs near you

Dispensary Associate, Full-Time - Health For Life (Baltimore)

iAnthus Capital

Baltimore, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

This Dispensary Associate position is Full-Time and is located at the Health For Life dispensary in Baltimore, MD.
Who We Are:
iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people's lives (especially those suffering from chronic ailments) - but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.
Who You Are:
You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!
Professional Competencies:
  • Positive attitude
  • Exceptional attention to detail and organized
  • Strong interpersonal and teamwork skillset
  • Excellent verbal and written communication skills
  • Ability to multi-task, prioritize, and work in a fast-paced environment

Benefits:
  • 12 days of Paid Time Off
  • Nine Paid Holidays
  • Paid Sick Leave
  • Paid Parental Leave
  • Medical, Dental, Vision, FSA, HSA, and Transit Benefits
  • Employer Paid Short-Term Disability and Life Insurance
  • Wellness Program
  • 401K
  • Monthly Retail Bonus Incentive Program
  • Employee Assistance Program
  • Ability to work in a growing company where your talents and skills can have a positive impact

Summary/Objective
The Dispensary Associate reporting directly to the Dispensary Manager, Retail Operations, is responsible for assisting in all daily operations of a Dispensary, being part of a patient-centric team and achieving iAnthus company initiatives. Additionally, the Dispensary Associate maintains the policies and procedures of iAnthus and ensures compliance with all state and local laws and regulations. Responsibilities include but are not limited to:
Policies, Procedures & Daily Operations
  • Engage and educate patients in a positive manner
  • Ensure patient intake forms are accurate and complete
  • Assist in qualifying patients for our Verified Financial Hardship (VFH) program
  • Maintain compliance with all local and state regulations
  • Perform general office work, such as filing records, operating copy machines, and using email
  • Provide Dispensary General and Assistant Managers with patient feedback on a timely basis
  • Maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
  • Participate in 1-minute meetings at the start of every shift to ensure uniformity in message and goals
  • Consistently deliver excellent, and compassionate patient services
  • Participate in monthly product inventory review

Training & Development
  • Ensure that all patients are greeted with a helpful, pleasant and compassionate attitude, making every interaction a positive experience.
  • Proficient on HIPAA and confidentiality requirements.
  • Proficient in inventory management and point of sale platform and DPH Virtual Gateway system.
  • Current on product knowledge and proper dosage.
  • Ensuring that all team members are maintaining current iAnthus policies and procedures as well as all state and local laws and regulations.
  • Reviewing and updating patient educational materials
  • Participating in quarterly team meetings.
Driving Business/Sales
  • Reviewing sales daily and best practices to achieve goals, with team members.
  • Trained on patient services, including patient intake, product knowledge and proper dosage
  • Participating in 1-minute meetings, at the start of every shift, to ensure consistency in message and goals.
  • Delivering excellent, and compassionate patient services.

Company Culture
  • Being an iAnthus brand ambassador and representing the brand appropriately.
  • Building relationships with community leaders and trust from our neighbors.
  • Following and implementing iAnthus's core values, including respect, diversity, sustainability, research and service.
  • Ensuring adherence to iAnthus's cultural principles.
  • Maintains Dispensary aesthetic according to iAnthus brand, including music selection and daily Dispensary cleanliness.
  • Participates and embraces a highly motivated team environment.
  • Implementing brand sales marketing strategies.
Qualifications and Education
  • Must be at least 21 years old, have a valid driver's license and reliable transportation
  • Experience in retail, hospitality or patient services, preferred
  • Must be able to work a flexible schedule (nights and/or weekends)
  • Excellent verbal and written communication skills, along with basic math skills
  • Participates and embraces a highly motivated team environment
  • Experience in a fast paced, high transaction environment, preferred
  • Strong organizational and decision-making skills
  • Must be computer literate - POS experience is desirable
  • High school graduate
  • Ability to pass a criminal background check as it pertains to NYS guidelines
  • Experience in retail, hospitality or patient services, preferred.
  • Excellent verbal and written communication skills
  • Basic math skills.
  • Ability to work in a team environment
  • Experienced in a fast paced, high transaction environment.
  • Having good organizational skills.
  • Having decision making skills.
  • Being analytical.
  • Being detail oriented.
  • Being proactive.

Physical and Environmental Requirements
  • Ability to work a minimum of 8 hours a day and rotating shifts
  • Flexible schedule availability including nights, weekends and holidays
  • Ability to lift, push, and pull 50 pounds
  • Ability to sit, squat, bend, and kneel repetitively throughout a work day
  • Ability to stand for extended periods of time
  • Ability to use a ladder (up to 12 ft. extension) and general hardware tools needed for common repairs
  • Ability and willingness to work in the following conditions:
  • General office environment
  • Extended computer usage
  • Extended phone usage including teleconferences, and
  • Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.

Management reserves the right to assign other job duties as necessary. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
iAnthus Capital Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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