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Clinical Intake Coordinator Jobs in Silver Spring, MD

Intake Coordinator

Frederick, MD · On-site

$24 - $28/hr

Wellness resources - INTAKE COORDINATOR ASAM Level 3.1 Residential & ASAM Level 1.0 Outpatient ... LGPC or LMSW (preferred clinical pathway) * Community Health Worker (CHW) certification (Maryland ...

New

Intake Coordinator - Full Time

Washington, DC · On-site

$20 - $27/hr

The Intake Coordinator is responsible for overseeing the program's referral and admissions process ... Must hold a degree from an accredited college or university with a recognized clinical discipline

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative ...

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative ...

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative ...

National Intake Trainer (Acute)

Columbia, MD · On-site

$37K - $43K/yr

This will be accomplished with cross functional coordination of pharmacy, intake, sales, nursing ... Communicates with clinical, reimbursement, operational, and management teams as required ...

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Clinical Intake Coordinator information

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How much do clinical intake coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for clinical intake coordinator in Silver Spring, MD is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.38 per hour, depending on experience, location, and employer.

What is the difference between Clinical Intake Coordinator vs Medical Receptionist?

AspectClinical Intake CoordinatorMedical Receptionist
Required CredentialsHigh school diploma; certification in healthcare administration or related fields often preferredHigh school diploma or equivalent; on-the-job training common
Work EnvironmentClinics, hospitals, mental health facilities; involved in patient assessments and schedulingFront desk, reception area; handles patient check-in and administrative tasks
Employer & Industry UsageHealthcare providers, mental health clinics, outpatient centersMedical offices, clinics, hospitals
Common Search & ComparisonPatient intake, healthcare coordinator, clinical adminReceptionist, front desk staff, administrative assistant

The Clinical Intake Coordinator focuses on patient assessments, scheduling, and coordinating care, often requiring healthcare-related certifications. In contrast, a Medical Receptionist primarily manages front desk duties like check-in, appointment scheduling, and administrative support. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

What are some common challenges faced by a clinical intake coordinator during the patient onboarding process?

Clinical Intake Coordinators often encounter challenges such as collecting comprehensive and accurate patient information, verifying insurance coverage, and coordinating between patients, clinical staff, and insurance providers. Managing a high volume of referrals and ensuring timely communication can be demanding, especially in busy healthcare settings. Strong organizational skills, attention to detail, and the ability to remain calm under pressure are essential for overcoming these challenges and ensuring a smooth intake process for new patients.

What are the key skills and qualifications needed to thrive as a clinical intake coordinator, and why are they important?

To thrive as a Clinical Intake Coordinator, you need strong organizational skills, knowledge of medical terminology, and experience in healthcare administration, often supported by an associate’s or bachelor’s degree. Proficiency with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Exceptional communication, attention to detail, and problem-solving abilities help in managing patient information and coordinating care effectively. These competencies ensure accurate patient intake, smooth workflow, and positive experiences for both patients and healthcare providers.

What does a clinical intake coordinator do?

A clinical intake coordinator is responsible for gathering patient information, scheduling appointments, and coordinating initial assessments in healthcare settings. They often communicate with patients, verify insurance details, and ensure proper documentation to facilitate smooth patient intake processes.
What are popular job titles related to Clinical Intake Coordinator jobs in Silver Spring, MD? For Clinical Intake Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Clinical Intake Coordinator jobs in Silver Spring, MD look for? The top searched job categories for Clinical Intake Coordinator jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Clinical Intake Coordinator jobs? Cities near Silver Spring, MD with the most Clinical Intake Coordinator job openings:

Intake Coordinator

The Ranch, Inc.

Frederick, MD • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources

JOB DESCRIPTION – INTAKE COORDINATOR
ASAM Level 3.1 Residential & ASAM Level 1.0 Outpatient Services
Education & Licensure Requirements (Maryland)
Minimum requirement (one of the following):
 • Associate’s or Bachelor’s degree in Human Services, Psychology, Social Work, or related field preferred
 • Experience in behavioral health intake, admissions, or substance use disorder programs
Preferred qualifications:
 • CAC-AD (Certified Associate Counselor–Alcohol and Drug)
 • ADT (Alcohol and Drug Trainee) under supervision
 • LGPC or LMSW (preferred clinical pathway)
• Community Health Worker (CHW) certification (Maryland or equivalent approved training)
 • Certified Medication Technician (CMT) certification (Maryland Board of Nursing approved)
 • Medical Assistant certification or equivalent healthcare support experience
Reports To
Program Director
Position Summary
The Intake Coordinator is responsible for managing all aspects of client admissions including screening, eligibility determination, insurance verification, ASAM level-of-care placement, documentation, and coordination with internal and external providers. This role ensures timely access to care, regulatory compliance, and accurate onboarding into ASAM Level 3.1 Residential and ASAM Level 1.0 Outpatient programs.
Core Duties and Responsibilities
1. Inquiry Management & Referral Coordination
• Review applications and website/email inquiries daily (info email inbox monitored continuously)
 • Contact referring agents for clinical documentation upon receipt of referral
 • Take and respond to intake/referral inquiry calls
 • Coordinate with external agencies regarding admission decisions
 • Notify agencies of acceptance or denial decisions
 • Coordinate denial discussions with Clinical Supervisor when needed
 • Ensure clients arrive with medications and required discharge documentation
2. Screening & Intake Scheduling
• Schedule screening appointments with potential admissions
 • Conduct video clinical screenings (60-minute sessions in EHR)
 • Review screening responses for accuracy, grammar, and completeness
 • Complete interpretive summaries after screening
 • Schedule screenings primarily Monday, Tuesday, Thursday, and Friday afternoons
3. Intake Clinical Process (Admission Day Workflow)
• Conduct full intake admissions (30–45 minutes) including:
  • Consent to treatment 
  • ROI documentation 
  • Initial treatment plan 
  • Emergency contacts 
  • Advance Healthcare Directives (AHCD) 
  • Admission forms and assessments
     • Identify immediate client needs (clothing, cell phone, essentials)
     • Split intake admissions across Tuesdays and Wednesdays based on volume
     • Ensure timely completion of all intake encounters 

4. Insurance Verification & Eligibility (EVS/EHR)
• Run EVS eligibility for new clients and upload into EHR
 • Run EVS updates for current clients (MCO changes/redeterminations)
 • Upload and maintain insurance documentation in EHR
 • Provide updated caseload and insurance data to Anchor and CTR weekly (Monday/Tuesday mornings)
5. Background & Registry Screening Compliance
• Conduct National Sex Offender Registry checks and upload into Ritten
 • Conduct Maryland Sex Offender Registry checks
 • Conduct Maryland Case Search checks for all clients
 • Conduct out-of-state case searches when applicable
 • Document all findings in EHR prior to admission approval
6. Clinical Coordination & Communication
• Coordinate intake scheduling with Clinical Supervisor, Education & Training Coordinator, and residential leadership
 • Send intake updates to treatment team after completion of admissions (Tuesday/Wednesday afternoons)
 • Participate in treatment team meetings regarding upcoming admissions (Thursdays)
 • Participate in client care team meetings (as scheduled)
 • Coordinate follow-up when clients arrive without medications or required items
7. Data Management & Reporting
• Maintain accurate intake logs and admission tracking systems
 • Complete CTR intake forms for upcoming admissions
 • Upload all intake documentation into Ritten/EHR
 • Ensure accuracy and completeness of all intake records
8. Monitoring & Compliance Activities
• Monitor client drug screening status and medication compliance twice weekly
 • Ensure intake compliance with ASAM criteria and program admission standards
 • Maintain confidentiality and HIPAA compliance at all times
 • Ensure all intake documentation meets Joint Commission and COMAR requirements
9. Training & System Requirements
• Complete Relias or required training modules when due
 • Maintain competency in intake systems, Ritten, EVS, and registry platforms
 • Participate in ongoing onboarding and compliance training
10. Program Development & Community Coordination
• Develop and maintain relationships with referral agencies and community partners
 • Expand external referral networks to support client access to care
 • Provide updates and communication to referring agencies regarding client status
Scheduling Summary
Daily Tasks:
• Monitor inquiries, emails, and referral submissions
• Run background checks and insurance verification
• Conduct screenings and intake coordination activities
Weekly Tasks:
• Provide caseload/insurance updates (Monday/Tuesday mornings)
• Send intake summaries to treatment team (Tuesday/Wednesday afternoons)
• Coordinate CTR intake forms and updates
• Attend treatment team and client care meetings (Thursdays)
As Needed:
• Intake admissions and emergency screenings
• Insurance updates and EVS rechecks
• Agency coordination and denial discussions
• Medication intake coordination issues
Other Duties
·         Other duties as assigned by Executive Leadership or designee