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Intake Associate Jobs (NOW HIRING)

Ayr Wellness

Customer Intake Associate

Glen Allen, VA

$13.50 - $18.50/hr

The Intake team member is also responsible for cleanliness of the front desk and lobby area. Duties and Responsibilities * Provides the highest level of customer service while interacting with ...

Ayr Wellness

Customer Intake Associate

Glen Allen, VA · On-site

$13.50 - $18.50/hr

The Intake team member is also responsible for cleanliness of the front desk and lobby area. Duties and Responsibilities * Provides the highest level of customer service while interacting with ...

AYR Wellness

Customer Intake Associate

Richmond, VA

$14.25 - $19.75/hr

The Intake team member is also responsible for cleanliness of the front desk and lobby area. Duties and Responsibilities * Provides the highest level of customer service while interacting with ...

AYR Wellness

Customer Intake Associate

Glen Allen, VA

$13.50 - $18.50/hr

Ayr Wellness Intake Position Position at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts ...

AYR Wellness

Customer Intake Associate

Glen Allen, VA

$13.50 - $18.50/hr

The Intake team member is also responsible for cleanliness of the front desk and lobby area. Duties and Responsibilities * Provides the highest level of customer service while interacting with ...

Job Duck LLC

V104 - Bilingual Client Intake Associate

$1.14K - $1.22K/wk

At Job Duck, we are looking for a compassionate and confident Bilingual Client Intake Associate to serve as the first point of contact for individuals seeking legal assistance. In this role, you will ...

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$13

$26

$40

How much do intake associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for intake associate in the United States is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges Intake Associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What are Intake Associates?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

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Intake Associate jobs near you

Indirect Document Intake Associate

First Financial Bank NA

Terre Haute, IN • On-site

$17 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 16 days ago

Job description

Indirect Document Intake Associate
Location: Terre Haute, IN (Ops Center) (On-Site)

Status: Full-Time, Hourly Non-Exempt

Why Join First Financial Bank?

If you are detail-oriented and enjoy working in a structured, document-driven environment, our Indirect Document Intake Associate role could be a great fit! This position allows you to process and organize loan documents, ensure compliance, and communicate with dealerships and customers. Apply today and take the next step in your financial services career!

What You’ll Do

  • Process Loan Documents: Log and organize daily contracts received through multiple platforms.
  • Ensure Compliance: Review documentation for completeness and adherence to program guidelines.
  • Communicate with Dealerships & Customers: Follow up on missing documentation and title requirements.
  • Support Internal Operations: Answer inquiries regarding indirect lending functions and assist with operational tasks.
  • Assist with Mail Processing: Sort and distribute incoming and outgoing loan-related mail.
  • Perform Administrative Duties: Provide general operational support as needed.

What We’re Looking For

  • High school diploma or equivalent.
  • Prior banking experience with knowledge of bank products and services is preferred.
  • Strong computer proficiency, including spreadsheet software experience.
  • Excellent attention to detail and organizational skills.
  • Strong written and oral communication abilities.
  • Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
  • Ability to review information and details at close range (within a few feet).
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance.

What We Offer

  • Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
  • Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
  • Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
  • Growth Opportunities: Tuition assistance and professional development programs.
  • A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

Who We Are

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community.

Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

Ready to Join Us?

Apply now and take the next step in your banking career! We review all applications and will respond promptly.

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.

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