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Collections Supervisor Jobs (NOW HIRING)

Supervises the daily activities of the Stating, Cash Application and Collections departments providing guidance and support to team members. * Oversees the cash application process to ensure timely ...

Collections Supervisor

Los Angeles, CA · On-site

$36.06 - $44.23/hr

Job Summary Our client is seeking a Collections Supervisor responsible for the management and oversight of the hospital billing team. The role involves supervising billing processes, conducting ...

Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

The Credit & Collections Supervisor will serve as the secondary contact for the credit and collections functions and cash applications function. The Credit & Collections Supervisor will be ...

The Collections Supervisor is responsible for the day-to-day operations and support of the collections department and team. About us: Kimble Company is locally owned and operated by the Kimble Family ...

Job Title: Tax Collections Supervisor Department: Tax Collections External Hiring Range: $58,450.38 - $72,977.76 Compensation Grade: 3004 Posted Internally and Externally The Buncombe County ...

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Collections Supervisor information

See salary details

$31K

$58.7K

$109K

How much do collections supervisor jobs pay per year?

As of Jun 22, 2026, the average yearly pay for collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
More about Collections Supervisor jobs
What cities are hiring for Collections Supervisor jobs? Cities with the most Collections Supervisor job openings:
What are the most commonly searched types of Collections Supervisor jobs? The most popular types of Collections Supervisor jobs are:
What states have the most Collections Supervisor jobs? States with the most job openings for Collections Supervisor jobs include:
Infographic showing various Collections Supervisor job openings in the United States as of June 2026, with employment types broken down into 30% Full Time, 67% Part Time, 2% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collections Supervisor

Collections Supervisor

SAIA

Houma, LA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one -from leadership and from your team. A job with Saia is packed with opportunity -from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.

Position Summary

Oversees the operations of the Stating, Cash Application and Collections

department, ensuring efficient cash application processes and accurate record-keeping. Supervises and leads a team in negotiating payments, maintaining

accurate records and supporting organizational financial goals.

Major Tasks and Responsibilities

  • Supervises the daily activities of the Stating, Cash Application and Collections departments providing guidance and support to team members.
  • Oversees the cash application process to ensure timely and accurate posting of payments.
  • Creates and updates company spreadsheets to track financial data and reporting metrics.
  • Manages collection efforts by negotiating with past-due accounts, referring accounts to collection agencies, and conducting follow-ups to secure payments.
  • Supervises and leads team members, promoting collaboration and performance excellence within the department.
  • Maintains accurate records of collection activities, account statuses, and correspondence to ensure effective monitoring and reporting.
  • Communicates work procedures and best practices to team members, fostering a clear understanding of processes and expectations.
  • Verifies operational criteria are consistently reflected in accounts receivable functions to maintain compliance and efficiency.
  • Provides critical insights and data to support the company's strategic goals and enhance overall collection effectiveness.
  • Trains and mentors staff to enhance their skills and performance within the department.

Preferred Qualifications

  • Bachelor's degree in business, finance, or a related field.
  • 2+ years of accounting or related experience.
  • Proficiency in Microsoft Office.

Benefits

At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.

Make Your Move

At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.