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Collections Supervisor Jobs (NOW HIRING)

Amerita

Collections Supervisor

Englewood, CO · On-site

$57K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow while maintaining the highest levels of patient satisfaction and compliance with industry regulations.

rcu

Collections Supervisor

Eau Claire, WI · Hybrid

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members ...

Empower Brands

Collections Supervisor

Marietta, GA · On-site

The Collections Supervisor leads the day-to-day operations of the Accounts Receivable collections team across seven JAN-PRO commercial cleaning markets. This role is responsible for supervising a ...

Royal Credit Union

Collections Supervisor

Eau Claire, WI · On-site

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members ...

Kone AB

Credit & Collections Supervisor

New York, NY · Hybrid

$100K - $131K/yr

Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

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Collections Supervisor information

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$31K

$58.7K

$109K

How much do collections supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
More about Collections Supervisor jobs
What cities are hiring for Collections Supervisor jobs? Cities with the most Collections Supervisor job openings:
What are the most commonly searched types of Collections Supervisor jobs? The most popular types of Collections Supervisor jobs are:
What states have the most Collections Supervisor jobs? States with the most job openings for Collections Supervisor jobs include:
What job categories do people searching Collections Supervisor jobs look for? The top searched job categories for Collections Supervisor jobs are:
What are popular job titles related to Collections Supervisor jobs? For Collections Supervisor jobs, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collections Supervisor

Collections Supervisor

Amerita

Englewood, CO • On-site

$57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Our Company
Amerita
Overview
The Supervisor, Payer Collections is responsible for overseeing the daily operations of the revenue cycle team within the specialty pharmacy and home infusion specialty. This role ensures the accuracy, efficiency, and compliance of all collections and accounts receivable activities. The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow while maintaining the highest levels of patient satisfaction and compliance with industry regulations.
Schedule: Monday - Friday / Remote
We Offer
• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays
Responsibilities
Team Leadership & Development:
  • Supervises and mentors the RCM collections staff and patient account representatives
  • Conducts regular performance evaluations, provide constructive feedback, and implement development plans to enhance team skills and productivity
  • Coordinates and leads team meetings to ensure alignment with company goals and objectives
  • Develops and implements training programs to keep the team updated on the latest industry standards and regulatory changes

Revenue Cycle Operations:
  • Oversees the entire collections process from billing to collections, and coordinate with payment posting
  • Ensures timely and accurate collection efforts involving various payer types (Medicare, Medicaid, Commercial, and Private Pay)
  • Monitors and manage accounts receivable to minimize bad debt
  • Reviews key performance indicators (KPIs) and generate reports to identify trends, areas for improvement, and opportunities for revenue enhancement
  • Develops and implements strategies to optimize revenue cycle performance and cash flow, including process improvements and automation initiative.
  • Monitors workload of staff; makes recommendations to management of staffing needs prior to workload becoming unmanageable and performance suffers.

Compliance & Quality Assurance:
  • Ensures that all billing and collections activities comply with federal, state, and payer-specific regulations
  • Collaborates with the compliance team to stay informed about changes in healthcare laws and payer requirements
  • Performs regular audits of collections processes to ensure accuracy and compliance
  • Addresses and resolve any issues related to claims denials, underpayments, or patient disputes

Cross-Functional Collaboration:
  • Works closely with clinical, finance, and IT teams to ensure seamless integration of revenue cycle processes with patient care and financial reporting
  • Collaborates with the authorization and intake teams to ensure accurate and timely submission of required documentation
  • Partners with the cash team to reconcile accounts receivable and ensure accurate financial reporting

HR & Administrative Tasks
  • Manages HR related tasks including timecard approvals, monitoring attendance, and managing leave requests
  • Ensures timely and accurate submission of employee timecards in accordance with company policies
  • Assists with onboarding new team members, ensuring they receive the necessary training and resources
  • Oversees the distribution of equipment to remote and on-site team members, including coordinating shipments and maintaining inventory of company-provided equipment
  • Facilitates regular communication with HR to address team-related issues and ensure compliance with policies and procedures

Patient Experience:
  • Oversees patient billing inquiries and ensure a high level of customer service
  • Implemenst strategies to improve patient satisfaction related to billing and payment processes
  • Ensures that patient communications are clear, accurate, and comply with industry standards

Supervisory Responsibility: Yes
Qualifications
EDUCATION/EXPERIENCE
• Bachelor's degree in healthcare administration, business administration, or a related field strongly preferred but not required.
CERTIFICAONS/LICENSES/OTHER SPECIAL REQUIREMENTS
• Minimum of 5 years of experience in revenue cycle management, preferably within a specialty pharmacy or home infusion setting.
• At least 2 years of supervisory or management experience in a similar role.
• Strong knowledge of healthcare billing, coding, and reimbursement processes, including experience with Medicare, Medicaid, and commercial payers.
KNOWLEDGE/SKILLS/ABILITIES
• Proficient in revenue cycle management software and Microsoft Office Suite.
• Excellent leadership, communication, and problem-solving skills.
• Ability to analyze complex data, identify trends, and implement effective solutions.
• Strong attention to detail and commitment to accuracy and compliance.
Occasional weekend, evening or night work if needed to ensure shift coverage
On-call as needed basis
**While performing this position the employee will be required to frequently sit,stand, and walk. There will be occasional reaching required as well as the abiltity to type on a keyboard with their fingers for extended periods. The ability to push/pull and lift/carry betweem 11-20 lbs will be required**
About our Line of Business
Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.
Salary Range
USD $57,000.00 - $85,000.00 / Year

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