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Collections Supervisor Jobs in Riverside, CA (NOW HIRING)

Lobel Financial Corporation

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Collections Specialist (30 day+)

Anaheim, CA · On-site

$21 - $25/hr

Escalate accounts to supervisors or management when appropriate * Collaborate within a large ... Previous experience in collections, customer service, call center, loan servicing, or sales ...

New

Kahana & Feld LLP

Collections Specialist

Irvine, CA · Hybrid

$30 - $35/hr

Description The Collections Specialist is responsible for managing the firm's accounts receivable ... Job Type Full-Time, Non-Exempt Supervisory Responsibilities None Work Location Hybrid Work Schedule ...

Robert Half

Collections Specialist

Pomona, CA · On-site

$19.79 - $25/hr

We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while ...

TaxRise

Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

ABOUT THE ROLE The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves ...

Lobel Financial Corporation

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Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

Collections Specialist - Auto Finance Join one of the top 20 auto finance companies in the industry ... Enlist the efforts of supervisors/management when necessary to accelerate the collection process

TaxRise

Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

ABOUT THE ROLE The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves ...

TaxRise

Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

ABOUT THE ROLE The Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This position involves ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high-end auto and ...

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Employment ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA · On-site

$20 - $26.50/hr

About The Position The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high ...

Veros Credit, LLC

Collections Specialist

Santa Ana, CA

$20 - $26.50/hr

About The Position The Strategic Collections Specialist - Exotic Auto & Powersports Loans plays a vital role in managing and servicing past-due consumer loan accounts originated by our strategic high ...

ADP, Inc.

AVP Collections

Santa Ana, CA · On-site

$126 - $157/hr

Three - five years of supervisory or management experience, preferably with responsibility for collections, recoveries or delinquency portfolio management. * Demonstrated experience managing ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Riverside, CA

Collections Supervisor information

See Riverside, CA salary details

$32.3K

$61.3K

$113.7K

How much do collections supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for collections supervisor in Riverside, CA is $61,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Riverside, CA?

For Collections Supervisor jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Riverside, CA look for?

The top searched job categories for Collections Supervisor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Collections Supervisor jobs?

Cities near Riverside, CA with the most Collections Supervisor job openings:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,263 per year, or $29.5 per hour.

Collections Specialist (30 day+)

Lobel Financial Corporation

Anaheim, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Lobel Financial is seeking a dedicated Collections Specialist to join our expanding auto finance collections team. This position suits individuals with experience in collections, customer service, call centers, or loan servicing who excel in fast-paced, goal-oriented environments. As a key member of one of the top 20 auto finance companies in the U.S., you will engage in customer-focused collections work while benefiting from competitive pay, excellent benefits, and opportunities for career growth.

Responsibilities

  • Make inbound and outbound collection calls regarding delinquent auto loan accounts
  • Communicate with customers via phone, email, and written correspondence
  • Secure payments, payment promises, or establish repayment plans
  • Provide professional and empathetic customer service in a collection's environment
  • Review, process, and document account adjustments and updates
  • Resolve payment discrepancies, disputes, and short payments
  • Maintain accurate records of all customer interactions and collection activity
  • Follow all state and federal debt collection laws (FDCPA) and company policies
  • Manage an assigned portfolio of customer accounts using proprietary collections software
  • Meet or exceed individual and team collections performance metrics in a fast-paced, metric-driven department
  • Escalate accounts to supervisors or management when appropriate
  • Collaborate within a large department consisting of multiple teams
  • Perform additional duties as assigned

Required Qualifications

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Excellent time management and multitasking abilities
  • Strong attention to detail and documentation accuracy
  • Ability to negotiate and problem-solve effectively
  • Computer proficiency, including Microsoft Office and account management systems
  • Ability to listen, speak, and enter data simultaneously
  • Ability to work in a fast-paced, metric-driven collections department

Preferred Qualifications

  • 2+ years of experience in collections
  • Previous experience in collections, customer service, call center, loan servicing, or sales preferred
  • Bilingual English/Spanish preferred (may be required based on business needs)

Pay & Benefits

  • Competitive hourly pay: $21 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement, including lateral moves within collections and promotions to supervisory roles

About Lobel Financial

Company Description

Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have a market presence coast-to-coast.

Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.

Lobel Financial is an equal opportunity employer.