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Collections Supervisor Jobs in Riverside, CA (NOW HIRING)

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA · On-site

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

IEC CORP GROUP

Payment Specialist (63609)

Irvine, CA · On-site

$25/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

Advantage Ambulance

Collections Specialist

Riverside, CA · On-site

$20 - $23/hr

Communicate with co-workers and supervisor regarding issues * Contact patients and insurance companies * Collections including but not limited to patient, client, and insurance * Follow up on claims ...

Advantage Ambulance

Collections Specialist

Riverside, CA · On-site

$20 - $23/hr

Communicate with co-workers and supervisor regarding issues * Contact patients and insurance companies * Collections including but not limited to patient, client, and insurance * Follow up on claims ...

Riverside Personnel Services, Inc.

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Collections Representative

Riverside, CA · On-site

$20 - $22/hr

Collections Representative - NOT MEDICAL Position Type: Full-Time, Temp-to-Hire Description: Riverside company looking for multiple collections reps to help maintain financial accounts, contact any ...

Lobel Financial Corporation

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Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

Collections Specialist - Auto Finance Lobel Financial is hiring a Collections Specialist to join ... Escalate accounts to supervisors or management when appropriate * Perform additional duties as ...

Casa de la Familia

Collections Specialist

Santa Ana, CA · On-site

$19.25 - $26/hr

We are seeking an experienced Workers' Compensation Collections Specialist to manage insurance collections, resolve outstanding balances, and maximize reimbursement while maintaining professional ...

Riverside Personnel Services, Inc.

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Collections Representative

Riverside, CA · On-site

$20 - $22/hr

Collections Representative - NOT MEDICAL Position Type: Full-Time, Temp-to-Hire Description: Riverside company looking for multiple collections reps to help maintain financial accounts, contact any ...

Aston Carter

Collections Representative

Chino Hills, CA · On-site

$25 - $28/hr

Collections Representative (Remote) Overview We're seeking a Collections Representative for a 60-day contract assignment to help reduce outstanding accounts receivable balances through customer ...

Aston Carter

Collections Representative

Chino, CA · On-site

$25 - $28/hr

Collections Representative The Collections Representative manages a high-value accounts receivable portfolio, focusing on reducing outstanding balances through proactive outreach, thorough ...

Glidewell Dental

Collections Call Center

Irvine, CA

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Employment ...

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Showing results 1-20

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Riverside, CA

Collections Supervisor information

See Riverside, CA salary details

$32.3K

$61.3K

$113.7K

How much do collections supervisor jobs pay per year?

As of Jul 25, 2026, the average yearly pay for collections supervisor in Riverside, CA is $61,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What job categories do people searching Collections Supervisor jobs in Riverside, CA look for? The top searched job categories for Collections Supervisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Collections Supervisor jobs? Cities near Riverside, CA with the most Collections Supervisor job openings:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Riverside, CA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,263 per year, or $29.5 per hour.

Payment Specialist (61544)

IEC CORP GROUP

Irvine, CA • On-site

$23 - $36.38/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

International Education Corporation is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - it's an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking a Payment Specialist to join our team. In this position you will perform cash collections activities for our institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts. You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements are adhered to in regards to collection activities.
Successful candidates will be:
  • Stay current and follow all HEOA Disclosure and Regulation Z requirements, including Truth in Lending and Consumer Financial Protection Bureau requirements applicable to collection activities.
  • Responsible for outbound calls, e-mailing and/or sending letters to inactive students with past due balances to obtain payments.
  • Ensures the collection goals assigned are met each month and strives to exceed this goal.
  • Ensures the proper number of collection activities are performed per day/week to meet account collection goals set by supervisor.
  • Perform skip tracing activities in locating borrowers.
  • Assist Collections Supervisor in data collections and report preparation on an on-going basis as required.
  • Making 80-100 outbound calls daily.
  • Good skip tracing skills.
  • Good knowledge of all system databases.
  • Assist training of the Collection Associate.

  • Associate's degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience.
  • Strong interpersonal and positive relationship management skills. Sensitivity to students and families of diverse socio-economic backgrounds.
  • Excellent written and verbal communication skills
  • Knowledge of collection rules and regulations including HEOA regulations, Regulation Z, Truth in Lending Disclosures.
  • Ability to analyze numbers.
  • Ability to work with Microsoft Office, specifically Excel Spreadsheet and Word.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.)
If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

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