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Collections Supervisor Jobs in Riverside, CA (NOW HIRING)

TaxRise

Billing and Collections Supervisor

Irvine, CA · On-site

$70K - $80K/yr

ABOUT THE ROLE The Billing and Collection Supervisor is responsible for overseeing all aspects of client billing, collections, and account reconciliation. You'll lead a team of billing specialists to ...

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA · On-site

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

IEC CORP GROUP

Payment Specialist (61544)

Irvine, CA

$23 - $36.38/hr

You will also assist the Collections Supervisor in coordinating the collection efforts between the institutional loan servicers and third party collection agencies. Ensure all regulatory requirements ...

Credit9

Collections Sr. Supervisor

Irvine, CA · On-site +1

$70K - $75K/yr

As a Collections Sr. Supervisor , you will oversee a Collections team in a fast-paced performance based environment. You will lead, coach, and motivate a team of collection specialists to maximize ...

Credit9

Collections Sr. Supervisor

Irvine, CA · Remote

$70K - $75K/yr

As a Collections Sr. Supervisor , you will oversee a Collections team in a fast-paced performance based environment. You will lead, coach, and motivate a team of collection specialists to maximize ...

Advantage Ambulance

Collections Specialist

Riverside, CA · On-site

$20 - $23/hr

Communicate with co-workers and supervisor regarding issues * Contact patients and insurance companies * Collections including but not limited to patient, client, and insurance * Follow up on claims ...

Robert Half

Collections Specialist

Tustin, CA · On-site

$25 - $29/hr

🚀 High-Volume Collections Specialist (Call Center Environment) Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and ...

Advantage Ambulance

Collections Specialist

Riverside, CA · On-site

$20 - $23/hr

Communicate with co-workers and supervisor regarding issues * Contact patients and insurance companies * Collections including but not limited to patient, client, and insurance * Follow up on claims ...

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Employment ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Riverside, CA

Collections Supervisor information

See Riverside, CA salary details

$32.3K

$61.3K

$113.7K

How much do collections supervisor jobs pay per year?

As of Jul 3, 2026, the average yearly pay for collections supervisor in Riverside, CA is $61,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What job categories do people searching Collections Supervisor jobs in Riverside, CA look for? The top searched job categories for Collections Supervisor jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Collections Supervisor jobs? Cities near Riverside, CA with the most Collections Supervisor job openings:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Riverside, CA as of June 2026, with employment types broken down into 2% As Needed, 41% Full Time, 49% Part Time, 4% Temporary, 2% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $61,263 per year, or $29.5 per hour.
Customer Relations Collections Supervisor

Customer Relations Collections Supervisor

AWP Safety

Santa Ana, CA • On-site

Full-time

Posted 22 days ago

AWP Safety rating

4.7

Company rating: 4.7 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

7th of 7 rated traffic management

Job description

Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers' people, business, and time. AWP is America's Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity.

AWP SAFETY CORE VALUES

Ownership, Trust, Teamwork

Job Description

The Customer Relations Collections Supervisor will be responsible for leading the mission of protecting our customers, people, business, and time. This role will manage and assign workloads and oversee customer onboarding, invoicing, and assist with account resolution to ensure timely payments. The Customer Relations Supervisor is responsible for collaboration across all levels to achieve departmental and organizational goals.

RESPONSIBILITIES

  • Supervise select members of the Customer Relations Team to ensure timely and accurate invoicing and payment within terms
  • Ensure staff is meeting production goals while remaining compliant with company standards and performing the essential functions of their position
  • Provide training on systems and processes as requested
  • Investigate and resolve customer issues
  • Provide excellent customer service to internal and external customers
  • Effectively communicate with internal management when necessary to accelerate the billing and collection processes
  • Monitor and maintain key assigned accounts and resolve day-to-day issues
  • Conduct performance evaluations for their team according to organization guidelines
  • Perform other duties and/or special projects as assigned
Qualifications
  • High School Diploma or GED required; Bachelor's degree preferred
  • 5-7 years accounts receivable experience required
  • Ability to work in a fast-paced environment and quickly shift priorities
  • Organized with an intense focus on accuracy and attention to detail
  • Problem-solving skills and critical thinking skills
  • Excellent written and verbal communication skills with ability to interact effectively with all levels of management, employees and clients
  • Proficient with Microsoft Office Products (Excel, Word)
  • Experience with Microsoft D365 software preferred
Additional Information

Employee must be able to successfully handle the physical demands of this position, which include the following:

  • Hours of operation are typically 8 a.m.- 5 p.m., M-F
  • 45-hour work week
  • Primarily sedentary or working at a desk
  • Occasionally lift and move 10 -25 pounds
  • While performing duties of this job, the employee is regularly required to talk or hear
  • Proficient literacy
  • The employee frequently is required to stand, walk, or reach with hands and arms
  • 75k-80k 

AWPSafety is anEqual Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

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