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Collections Account Manager Jobs in Riverside, CA

Robert Half

Collections Specialist

Pomona, CA · On-site

$19.79 - $25/hr

We are looking for a Collections Specialist to support a mortgage company in Pomona, California ... Manage collection activity for a portfolio of primarily commercial accounts, with additional ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Riverside, CA

Collections Account Manager information

See Riverside, CA salary details

$30.8K

$68.7K

$110.6K

How much do collections account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections account manager in Riverside, CA is $68,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $81,900.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How much do collections account managers make in the US?

Collections account managers in the US typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the size of the organization. Many roles also include performance-based bonuses and benefits, and strong communication and negotiation skills are essential for success in this field.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What job categories do people searching Collections Account Manager jobs in Riverside, CA look for?

The top searched job categories for Collections Account Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Collections Account Manager jobs?

Cities near Riverside, CA with the most Collections Account Manager job openings:

Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $68,664 per year, or $33 per hour.

Collections Specialist

Robert Half

Pomona, CA • On-site

$19.79 - $25/hr

Temporary

Posted 2 days ago

New

Job description

We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while also assisting with consumer collections, helping maintain timely payments and strong customer relationships. The ideal candidate brings sound judgment, persistence, and a detail-oriented approach to resolving outstanding balances in a fast-paced environment.
Responsibilities:
• Manage collection activity for a portfolio of primarily commercial accounts, with additional support for consumer accounts when needed.
• Follow up on past-due balances with an emphasis on newer delinquency ranges, especially accounts approximately 60 to 90 days overdue.
• Communicate with customers by phone and email to secure payment commitments, resolve account issues, and document collection efforts accurately.
• Partner with sales and service teams during customer discussions when account concerns require cross-functional support.
• Review account status, payment trends, and aging details to determine appropriate next steps and escalation needs.
• Use Sage 100, Application Extender, and Excel to track receivables, update account records, and monitor collection activity.
• Support recovery efforts by identifying payment barriers and recommending practical solutions that improve repayment outcomes.• Experience handling business-to-business and/or consumer collections, with the ability to manage delinquent accounts professionally.
• Understanding of core collection practices, credit follow-up, and debt recovery procedures.
• Basic working knowledge of Excel; experience with pivot tables and VLOOKUP is helpful.
• Familiarity with Sage 100, Application Extender, or similar accounts receivable and collection systems is preferred.
• Strong communication skills and the confidence to speak with customers and internal teams about overdue balances.
• Positive attitude, dependable work ethic, and a clear interest in building success within collections.
• Accounts receivable experience with some collections exposure will also be considered.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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