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Director Of Collections Jobs in Riverside, CA (NOW HIRING)

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Director Of Collections information

See Riverside, CA salary details

$59.5K

$105.5K

$171.1K

How much do director of collections jobs pay per year?

As of Jul 24, 2026, the average yearly pay for director of collections in Riverside, CA is $105,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $115,300.00 per year, depending on experience, location, and employer.

What does a Director of Collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the primary challenges a Director of Collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What are the key skills and qualifications needed to thrive as a Director of Collections, and why are they important?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.
What are popular job titles related to Director Of Collections jobs in Riverside, CA? For Director Of Collections jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Director Of Collections jobs in Riverside, CA look for? The top searched job categories for Director Of Collections jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Director Of Collections jobs? Cities near Riverside, CA with the most Director Of Collections job openings:
Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in Riverside, CA as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $105,549 per year, or $50.7 per hour.
Director of Credit and Collections

Director of Credit and Collections

Athens Services

City Of Industry, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Athens Services rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

8th of 77 rated recycling and waste

Job description

Summary

Position Summary:
We are seeking a strategic and analytical Director of Credit and Collections to lead the assessment, development, and evolution of our credit and collections function in alignment with our growth objectives. Reporting to the VP Finance, this role is responsible for evaluating existing credit and collections structures, identifying opportunities for improvement, and designing scalable processes and policies that support a dynamic, expanding organization. This leader will collaborate cross-functionally to drive operational excellence, reduce delinquency rates, and improve cash flow while maintaining a customer-centric approach.

Job Description

Essential Job Functions:

  • Oversee all credit and collections activities within a growing organization.
  • Conduct a comprehensive review of current credit and collections policies, procedures, and systems, with a focus on effectiveness, scalability, and alignment with organizational growth.
  • Design, develop, and implement enhanced credit and collections strategies that support improved cash flow, reduced delinquency, and minimized credit risk.
  • Develop and implement performance metrics and reporting tools to monitor key indicators and ensure continuous improvement.
  • Partner closely with sales, customer service, and finance teams to resolve complex credit and collections issues and ensure alignment across functions.
  • Present actionable insights, progress updates, and strategic recommendations to senior leadership.
  • Lead, mentor, and develop a high-performing credit and collections team.
  • Ensure adherence to internal policies and external regulations governing credit and collections practices.
  • Proactively identify and mitigate credit risk through thoughtful policy design and data-driven decision-making.
  • Leverage technology and automation to streamline credit evaluation and collections processes.
  • Stay informed on industry trends and evolving best practices, and apply relevant insights to strengthen internal capabilities.
  • Support organizational growth by creating scalable frameworks that adapt to increasing volume and complexity.
Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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