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Director Of Collections Jobs (NOW HIRING)

Earnest

Director of Collections

San Francisco, CA

$178K - $222K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead our collections strategy across personal loans and student loan ...

Eames Institute

Director of Collections

Richmond, CA

About the Role The Director of Collections-with "Collections" defined broadly to include archives, libraries, and all other collected assets-will serve as a senior leader within the Collections Team ...

Eames Institute

Director of Collections

Richmond, CA · On-site

About the Role The Director of Collections-with "Collections" defined broadly to include archives, libraries, and all other collected assets-will serve as a senior leader within the Collections Team ...

Earnest

Director of Collections

San Francisco, CA · On-site +1

$178K - $222K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead our collections strategy across personal loans and student loan ...

Globe Acceptance

Collections

West Des Moines, IA · On-site

$18.25 - $24.50/hr

Director of Collections As a Collector you are responsible for contacting customers with overdue accounts, negotiating repayment plans, and ensuring compliance with company policies and industry ...

Globe Acceptance

Collections

West Des Moines, IA · On-site

$18.25 - $24.50/hr

Director of Collections As a Collector you are responsible for contacting customers with overdue accounts, negotiating repayment plans, and ensuring compliance with company policies and industry ...

Allianz

HEAD OF COLLECTIONS

Baltimore, MD · On-site

$145K - $160K/yr

The Head of Collections is an experienced collections professional who leads a team responsible for commercial (B2B) collections across a mix of small-balance, pre-legal, legal, insolvency, import ...

Brex

Director, Collections

Salt Lake City, UT · Hybrid

$176K - $220K/yr

What you'll do As the Director of Collections, you will lead Brex's strategy and execution in recovering delinquent balances. You will utilize both internal and external tools and resources to ...

Brex

Director, Collections

Seattle, WA · Hybrid

$198K - $248K/yr

What you'll do As the Director of Collections, you will lead Brex's strategy and execution in recovering delinquent balances. You will utilize both internal and external tools and resources to ...

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Director Of Collections information

See salary details

$57K

$101.2K

$164K

How much do director of collections jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director of collections in the United States is $101,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What does a Director of Collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the primary challenges a Director of Collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What are the key skills and qualifications needed to thrive as a Director of Collections, and why are they important?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.
More about Director Of Collections jobs
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Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $101,171 per year, or $48.6 per hour.

Director of Collections

Finance Company

Chadds Ford, PA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Senior Director of Collections

We are seeking a Senior Director of Collections who will be responsible for the strategic leadership and oversight of their $500M portfolio. This role is a critical leadership position, and we are seeking a visionary who will be responsible for implementing AI Agents, lead cutting edge initiatives to improve efficiency, scaling what works, measure results, cut costs and delight the customer all while ensuring strong governance and compliance with all regulatory and policy requirements.


Requirements:

8+years of proven success leading Collection environments setting the strategy and owning the outcomes

5+ years of full accountability for end to end Collections lifecycle from Originations to Recovery

Strong Executive level communication skills are required (clear narratives) as is comfort working with data technology, and automation to support performance improvement

Strong Preference for credit cards, consumer lending, or regulated consumer financial services or similarly regulated industries

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