ZipRecruiter

Log In

1

Director Of Collections Jobs (NOW HIRING)

JSpire Recruiting

Process and improvement of the overall collections group are qualifications needed while providing backup support to the Indirect and Consumer Lending divisions. The Director will not just recommend ...

Earnest

Director of Collections Strategy

San Francisco, CA · On-site +1

$221K - $253K/yr

The Director of Collections will report to our Head of Risk and Data Science. As the Director of Collections you will: * Build and lead the end-to-end collections strategy across personal loans and ...

Earnest

Director of Collections Strategy

San Francisco, CA · On-site +1

$221K - $253K/yr

The Director of Collections will report to our Head of Risk and Data Science. As the Director of Collections you will: * Build and lead the end-to-end collections strategy across personal loans and ...

YouLend

Head of Collections

Atlanta, GA · On-site

Head of Collections Department: Collections & Recoveries Employment Type: Permanent Location ... You will have direct contact with the General Manager of the US and be a central stakeholder in ...

YouLend

Head of Collections, US

Atlanta, GA · On-site

Head of Collections, US Department: Collections & Recoveries Employment Type: Permanent Location ... You will have direct contact with the General Manager of the US and be a central stakeholder in ...

YouLend Limited

Head of Collections, US Department: Collections & Recoveries Employment Type: Permanent Location ... You will have direct contact with the General Manager of the US and be a central stakeholder in ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsCollection JobsCollection Manager JobsDirector Of Collections Jobs

Director Of Collections information

See salary details

$57K

$101.2K

$164K

How much do director of collections jobs pay per year?

As of Sep 10, 2026, the average yearly pay for director of collections in the United States is $101,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What does a director of collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What are the key skills and qualifications needed to thrive as a director of collections?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.

What are the primary challenges a director of collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

More about Director Of Collections jobs

What cities are hiring for Director Of Collections jobs?

Cities with the most Director Of Collections job openings:

What are the most commonly searched types of Of Collections jobs?

The most popular types of Of Collections jobs are:

Who are the top companies hiring for Director Of Collections jobs?

The top employers for Director Of Collections jobs are:

What states have the most Director Of Collections jobs?

States with the most job openings for Director Of Collections jobs include:

What are popular job titles related to Director Of Collections jobs?

For Director Of Collections jobs, the most frequently searched job titles are:

Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $101,171 per year, or $48.6 per hour.

Director of Collections

On-site

JSpire Recruiting
See more jobs at JSpire Recruitingexternal

Full-time

Re-posted 8 days ago

Job description

A Credit Union in Wisconsin, has a tremendous opportunity for an experienced collections professional who can provide exceptional leadership and training to a team of collectors who deliver world-class service and continue to promote their sales culture that strives to improve the way they serve their members.

Passion and enthusiasm are not just desirable, but essential qualities the new leader must possess. Their fervor will be the driving force behind the ongoing world-class service. They must also have a solid knowledge and understanding of the Credit Union’s products and services, as well as working knowledge of exceptional lending and underwriting skills.

Reporting to the Vice President of Lending, this individual will be responsible for implementing, coaching, mentoring, supporting, and monitoring collectors to ensure loan delinquency and losses are minimized, and recoveries are maximized. This is a task of utmost importance, and the new leader will be at the forefront of this effort. Process and improvement of the overall collections group are qualifications needed while providing backup support to the Indirect and Consumer Lending divisions.

The Director will not just recommend proactive adjustments or new policies and procedures to the Vice President, but their recommendations will shape the future of the Credit Union. They will be responsible for adjusting charge-off loans within a specified timeframe per Credit Union policy.

Three to five years of prior collection experience in a leadership role, with a degree in business, finance, or a related field, is desired. Exceptional communication skills with knowledge of federal and state regulations relating to operational activities. The ability to present factual reporting of delinquent loans and special cases to Senior leaders, with recommendations that would impact the member, is essential in this role.

Apply