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Collection Jobs (NOW HIRING)

Action Collection Service

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Debt Collection Specialist

Boise, ID · On-site

$18.50 - $19.50/hr

ACS Inc. is looking for a Collection Specialist who can help us achieve our company goals. The ideal applicant will be responsible for collecting past due accounts from our extensive portfolio. We ...

Cymertek

Collection Manager

San Antonio, TX · On-site

Collection Manager LOCATION San Antonio, TX 78208 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized Collection ...

AEVEX

Collection Manager

Mclean, VA

Matrix International, Inc. is seeking mission oriented, experienced candidates for the position of Collection Manager in Northern Virginia. The position requires an active TS/SCI security clearance ...

Cymertek

Collection Manager

Honolulu, HI · On-site

Collection Manager LOCATION Honolulu, HI 96815 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized Collection ...

Cymertek

Collection Manager

Annapolis Junction, MD · On-site

Collection Manager LOCATIONAnnapolis Junction, MD 20701 CLEARANCETS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a dynamic and organized Collection ...

Amentum

Collection Manager

Colorado Springs, CO · On-site

$115K - $125K/yr

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

Cymertek

Collection Manager

San Antonio, TX · On-site

Collection Manager LOCATIONSan Antonio, TX 78208 CLEARANCETS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a dynamic and organized Collection ...

AEVEX

Collection Manager

Mclean, VA · On-site

Collection Managers will evaluate reports for completeness, validity, relevance, and quality and support the identification of targets of operational interest while providing collection guidance and ...

Cymertek

Collection Manager

Aurora, CO · On-site

Collection Manager LOCATIONAurora, CO 80014 CLEARANCETS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a dynamic and organized Collection Manager to ...

Pae

Collection Manager

Colorado Springs, CO · On-site

$115K - $125K/yr

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

ProCollect Inc.

Collection Supervisor

Dallas, TX

$2K/wk

Collection Supervisor ProCollect' s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collection Supervisor you will carefully adhere to policies ...

ProCollect

Collection Supervisor

Dallas, TX · On-site

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS Collection Supervisor ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We ...

Amentum

Collection Manager

Huntsville, AL · On-site

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

AEVEX

Collection Manager

Mclean, VA · On-site

Collection Managers will evaluate reports for completeness, validity, relevance, and quality and support the identification of targets of operational interest while providing collection guidance and ...

Cymertek

Collection Manager

Aurora, CO · On-site

Collection Manager LOCATION Aurora, CO 80014 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized Collection Manager ...

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How much do collection jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

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What job categories do people searching Collection jobs look for? The top searched job categories for Collection jobs are:
Collection jobs near you

Debt Collection Specialist

Action Collection Service

Boise, ID • On-site

$18.50 - $19.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

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Job description

ACS Inc. is looking for a Collection Specialist who can help us achieve our company goals. The ideal applicant will be responsible for collecting past due accounts from our extensive portfolio. We are looking for someone that is able to negotiate not only payment in full on accounts but payment plans as needed. Excellent communication skills are needed. Attendance is a must. Bilingual skills are a plus. There is potential for commission starting on day one and a $1.00 per hour raise after 90 days. Medical/dental/vision insurance is available after 90 days of full time employment as well. Experience is preferred but we will train the right applicant.

Responsibilities:

- Reviewing open accounts for collection efforts.

- Resolve inbound phone calls and making outbound collection calls in a professional manner while keeping and improving consumer relations.

- Collect consumer payments in accordance with payment due dates.

- Solve problems quickly and create resolutions that bring in revenue on a regular basis.

- Negotiate payment arrangements.

- Maintain or exceed monthly delinquency targets.

- Miscellaneous projects and duties as assigned.

Requirements:

- Effective communication, problem solving, and analytical skills required.

- Must have attention to detail with an eye for accuracy.

- Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

- Must exhibit excellent professional communication skills with a wide range of people.

- A quick and flexible learner with a motivated and positive work ethic.

- Ability to receive feedback and apply coaching.

- A polite, friendly, and diplomatic manner.

- A committed and flexible attitude to the job.

- Must be focused, reliable, and have the proven ability to self-manage in an autonomous work environment.