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Collection Jobs (NOW HIRING)

Vantor

The Collection Manager serves as the primary liaison between military operations, analytic cells, and collection organizations, ensuring intelligence collection efforts align with strategic military ...

Pae

Collection Manager

Colorado Springs, CO · On-site

$115K - $125K/yr

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

AEVEX

Collection Manager

Mclean, VA

Matrix International, Inc. is seeking mission oriented, experienced candidates for the position of Collection Manager in Northern Virginia. The position requires an active TS/SCI security clearance ...

LIS Solutions

Collection Manager

Washington, DC · On-site

Collection Manager Location : Washington, DC Program Overview : The Collection Manager supports U.S. Customs and Border Protection's Office of Intelligence (OI). The Collection Manager will lead ...

AEVEX

Collection Manager

Mclean, VA

Collection Managers will evaluate reports for completeness, validity, relevance, and quality and support the identification of targets of operational interest while providing collection guidance and ...

Cymertek

Collection Manager

Annapolis Junction, MD · On-site

Collection Manager LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized ...

Cymertek

Collection Manager

San Antonio, TX · On-site

Collection Manager LOCATION San Antonio, TX 78208 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized Collection ...

Cymertek

Collection Manager

Aurora, CO · On-site

Collection Manager LOCATION Aurora, CO 80014 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized Collection Manager ...

Cymertek

Collection Manager

Honolulu, HI · On-site

Collection Manager LOCATION Honolulu, HI 96815 CLEARANCE TS/SCI CI Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY We are seeking a dynamic and organized Collection ...

Amentum

Collection Manager

Colorado Springs, CO · On-site

$115K - $125K/yr

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

AEVEX

Collection Manager

Mclean, VA · On-site

Collection Managers will evaluate reports for completeness, validity, relevance, and quality and support the identification of targets of operational interest while providing collection guidance and ...

Amentum

Collection Manager

Huntsville, AL · On-site

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

Pae

Collection Manager

Huntsville, AL · On-site

Apply Collection Requirements Management (CRM) and Collection Operations Management (COM) principles to facilitate satisfaction of CDRUSSPACECOM Priority Intelligence Requirements (PIRs) as well as ...

Apex Companies

Collection Analyst

Rockville, MD

The Collection Analyst is responsible for supporting the timely collection of outstanding client invoices, maintaining accurate collection records, and partnering with internal teams and clients to ...

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How much do collection jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
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Collection jobs near you
Infographic showing various Collection job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Collection Manager

On-site, Remote

Vantor
See more jobs at Vantorexternal

Full-time

Re-posted 5 days ago

Job description

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
Please review the job details below.
Vantor is seeking an experienced Collection Manager to support intelligence operations and defense mission requirements in the GCC. The Collection Manager serves as the primary liaison between military operations, analytic cells, and collection organizations, ensuring intelligence collection efforts align with strategic military objectives, operational priorities, and mission requirements.
The successful candidate will provide expert guidance on defense-related intelligence priorities, operational requirements, and tactical considerations while coordinating collection activities across multiple intelligence disciplines. This role is responsible for translating complex operational needs into actionable collection directives, integrating real-time battlefield intelligence into collection plans, and enhancing situational awareness and decision-making across military and government organizations.
Working Conditions
  • Position based in the GCC.
  • May require periodic travel within the region.
  • Ability to support mission requirements in dynamic operational and military environments.

Responsibilities:
  • Serve as the primary liaison between military operations, intelligence analysts, and collection organizations.
  • Develop, prioritize, and manage intelligence collection requirements in support of military operations and strategic objectives.
  • Coordinate and synchronize collection activities across multiple intelligence disciplines and operational stakeholders.
  • Advise leadership on defense-related intelligence priorities, military capabilities, emerging threats, and operational requirements.
  • Translate commander and operational information requirements into actionable collection strategies and directives.
  • Integrate real-time operational and battlefield intelligence into collection planning and execution processes.
  • Coordinate with Saudi Arabian, allied, and partner military organizations to ensure collection efforts support joint mission objectives.
  • Monitor collection operations and assess collection effectiveness against established intelligence requirements.
  • Support mission planning, execution, and after-action assessments through collection management expertise.
  • Ensure compliance with military procedures, intelligence oversight requirements, security protocols, and operational standards.
  • Develop intelligence collection plans, reporting mechanisms, and collection management briefings for senior leadership.
  • Identify intelligence gaps and recommend collection strategies to improve situational awareness and operational effectiveness.

Minimum Qualifications:
  • Bachelor's or Master's degree in Geospatial Intelligence, Geographic Information Systems (GIS), Geography, Political Science, Military Science, Intelligence Studies, Operational Research, Data Science, or a related field.
  • Minimum 8 years of relevant professional experience in intelligence operations, collection management, military operations, or related disciplines.
  • Minimum 5 years of experience leading military collection teams in joint operational environments.
  • Demonstrated experience managing intelligence collection requirements and coordinating collection activities in support of military operations.
  • Strong understanding of intelligence collection disciplines, military operations, and operational planning processes.
  • Experience working with joint, coalition, or multinational military organizations.
  • Strong analytical, organizational, leadership, and problem-solving skills.
  • Excellent written and verbal communication skills, including experience briefing senior military and government leaders.

Preferred Qualifications:
  • Experience supporting NATO, U.S., Gulf Cooperation Council (GCC), or allied military and defense organizations.
  • Experience working in operational headquarters, intelligence fusion centers, or joint operations centers.
  • Knowledge of Middle East and North Africa (MENA) security dynamics and regional military operations.
  • Experience integrating GEOINT, all-source intelligence, and operational reporting into collection management processes.
  • Familiarity with intelligence requirements management, collection synchronization, and operational assessment methodologies.
  • Professional military education or advanced intelligence training.

EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

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