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Credit Collections Consultant Jobs (NOW HIRING)

Brilliant Financial Staffing - IL

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Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits ... Company Description Brilliant is an award-winning direct-hire, contract and consulting practice ...

Peterson

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

Responsible for monitoring additional exposure on delinquent accounts and consulting with ... Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ...

PetersonCat

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

Responsible for monitoring additional exposure on delinquent accounts and consulting with ... Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ...

PetersonCat

Credit Representative

San Leandro, CA · On-site

$35.55 - $41/hr

Responsible for monitoring additional exposure on delinquent accounts and consulting with ... Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ...

Peterson

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

Responsible for monitoring additional exposure on delinquent accounts and consulting with ... Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ...

Sonsoft Inc

Mainframe Consultant

Irwindale, CA

... Credit, Collections * Ability to work in team in diverse/ multiple stakeholder environment ... No OPT-EAD & H1B Consultants please. * Please mention your Visa Status in your email or resume

Sonsoft Inc

Mainframe Consultant

Irwindale, CA

... Credit, Collections * Ability to work in team in diverse/ multiple stakeholder environment ... No OPT-EAD, TN Visa & H1B Consultants please. * Please mention your Visa Status in your email or ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

Contact Credit Union Members regarding loans in default via phone, email, and text message ... Ensure a consultative member approach to restructuring loans as necessary, providing direction on ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

Contact Credit Union Members regarding loans in default via phone, email, and text message ... Ensure a consultative member approach to restructuring loans as necessary, providing direction on ...

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Credit Collections Consultant information

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$12

$44

$85

How much do credit collections consultant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for credit collections consultant in the United States is $44.40, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $65.14 per hour, depending on experience, location, and employer.

What does a credit collections consultant do?

A Credit Collections Consultant is responsible for managing and recovering overdue payments from individuals or businesses. They communicate with clients to negotiate repayment plans, resolve billing disputes, and ensure timely collection of outstanding debts. Additionally, they maintain accurate records of all collection activities and may provide guidance to clients on credit policies. Their goal is to minimize financial losses for their organization while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a credit collections consultant, and why are they important?

To thrive as a Credit Collections Consultant, you need a solid understanding of credit management, financial analysis, and debt recovery processes, often supported by experience in finance or relevant certifications. Familiarity with collections software (such as SAP, Oracle, or FICO Debt Manager), CRM systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and effectively resolve outstanding debts. These competencies are crucial for maximizing recovery rates, maintaining positive customer relationships, and ensuring legal compliance.

What are some common challenges faced by credit collections consultants, and how are they typically addressed in the workplace?

Credit Collections Consultants often encounter challenges such as handling difficult conversations with overdue clients, balancing assertiveness with empathy, and meeting collection targets while maintaining positive customer relationships. Many organizations address these challenges by providing thorough training in negotiation and communication skills, offering support from experienced team leads, and implementing clear escalation processes. Collaboration with the sales and customer service teams is also common, ensuring that consultants have all necessary information to resolve issues efficiently and professionally.

What is the difference between Credit Collections Consultant vs Credit Analyst?

AspectCredit Collections ConsultantCredit Analyst
Primary FocusRecovering overdue payments and managing collections processesAssessing creditworthiness and analyzing financial data
Work EnvironmentCollections departments, often in financial institutions or debt recovery firmsBanking, lending institutions, or corporate finance teams
Required CredentialsBasic financial knowledge, communication skills, sometimes certifications like Certified Collections ProfessionalFinancial analysis skills, often a degree in finance or related field

While both roles operate within the credit industry, Credit Collections Consultants focus on recovering overdue payments and managing collections, whereas Credit Analysts evaluate credit risk and analyze financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

More about Credit Collections Consultant jobs

What job categories do people searching Credit Collections Consultant jobs look for?

The top searched job categories for Credit Collections Consultant jobs are:

Credit Collections Consultant jobs near you
Infographic showing various Credit Collections Consultant job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $92,357 per year, or $44.4 per hour.

Credit & Collections Specialist

Schaumburg, IL • On-site

Brilliant Financial Staffing - IL
See more jobs at Brilliant Financial Staffing - ILexternal

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

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Job description

Job Title: Credit & Collections Specialist

Location: Schaumburg, IL

Salary Range: $25-28/hour

Benefits: Medical, Dental, Vision 


Role Overview: Brilliant Financial Staffing has been engaged in the search for a Credit & Collections Specialist. Our client located in the Northwest Suburbs is looking for a Credit & Collections Specialist to join their team. They are seeking an individual to handle collection calls, reduce outstanding debts, and provide customer service on every call. Qualified candidates are encouraged to apply immediately! 


Key Responsibilities:

  • Contact customers by phone and written correspondence regarding past-due balances.
  • Monitor and maintain an assigned portfolio of accounts to reduce delinquency.
  • Conduct a high volume of outbound calls to customers with outstanding balances.
  • Respond to inbound customer inquiries and resolve account-related questions in a professional and timely manner.
  • Provide customer service and assistance regarding billing and collection matters.
  • Follow up with customers and internal team members to ensure timely resolution of outstanding issues.
  • Investigate and resolve customer disputes related to outstanding balances and payments.
  • Maintain accurate account information and documentation throughout the collection process.
  • Build and maintain effective working relationships with customers and internal stakeholders.
  • Communicate clearly and professionally, both verbally and in writing.
  • Meet established individual and departmental performance goals.
  • Follow company policies, procedures, and applicable guidelines.
  • Perform additional duties and responsibilities as assigned.


Qualifications:

  • Collections Experience
  • Willing to pick up the phone and make outgoing calls
  • Microsoft Excel skills


Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.