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Credit Collections Consultant Jobs (NOW HIRING)

OneMain Financial

Collections Specialist

Tempe, AZ · On-site

$17.75 - $24/hr

They provide consultative solutions for repayment of loans, improving the customer's financial ... This role can span servicing and collections of personal loans or credit cards. Collections ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

They provide consultative solutions for repayment of loans, improving the customer's financial ... This role can span servicing and collections of personal loans or credit cards. Collections ...

CYNET SYSTEMS

Senior Data Analyst

Lake Zurich, IL · On-site

$38 - $43/hr

Collaborate with the Chargeback, Credit & Collections, Customer Master & Rebate managers to provide ... S. states and Canada, we support thousands of consultants through our expansive, high-performing ...

Performance Food Group

Coord, Credit

Lebanon, TN · On-site

$22/hr

... 6-12 months Accounting, collections accounting admin support or related area Preferred ... A team of sales reps, chefs, consultants, and other experts builds close relationships with ...

Stout Management Company

Be Seen First

Tax Credit Leasing Consultant

Las Vegas, NV · On-site

$20/hr

... collections and other payments * Inspect models, vacant apartments, and common areas daily to ... Minimum 2 years of Tax Credit (LIHTC) experience required * Excellent organizational skills and ...

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Credit Collections Consultant information

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$12

$44

$85

How much do credit collections consultant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for credit collections consultant in the United States is $44.40, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $65.14 per hour, depending on experience, location, and employer.

What does a credit collections consultant do?

A Credit Collections Consultant is responsible for managing and recovering overdue payments from individuals or businesses. They communicate with clients to negotiate repayment plans, resolve billing disputes, and ensure timely collection of outstanding debts. Additionally, they maintain accurate records of all collection activities and may provide guidance to clients on credit policies. Their goal is to minimize financial losses for their organization while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a credit collections consultant, and why are they important?

To thrive as a Credit Collections Consultant, you need a solid understanding of credit management, financial analysis, and debt recovery processes, often supported by experience in finance or relevant certifications. Familiarity with collections software (such as SAP, Oracle, or FICO Debt Manager), CRM systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and effectively resolve outstanding debts. These competencies are crucial for maximizing recovery rates, maintaining positive customer relationships, and ensuring legal compliance.

What are some common challenges faced by credit collections consultants, and how are they typically addressed in the workplace?

Credit Collections Consultants often encounter challenges such as handling difficult conversations with overdue clients, balancing assertiveness with empathy, and meeting collection targets while maintaining positive customer relationships. Many organizations address these challenges by providing thorough training in negotiation and communication skills, offering support from experienced team leads, and implementing clear escalation processes. Collaboration with the sales and customer service teams is also common, ensuring that consultants have all necessary information to resolve issues efficiently and professionally.

What is the difference between Credit Collections Consultant vs Credit Analyst?

AspectCredit Collections ConsultantCredit Analyst
Primary FocusRecovering overdue payments and managing collections processesAssessing creditworthiness and analyzing financial data
Work EnvironmentCollections departments, often in financial institutions or debt recovery firmsBanking, lending institutions, or corporate finance teams
Required CredentialsBasic financial knowledge, communication skills, sometimes certifications like Certified Collections ProfessionalFinancial analysis skills, often a degree in finance or related field

While both roles operate within the credit industry, Credit Collections Consultants focus on recovering overdue payments and managing collections, whereas Credit Analysts evaluate credit risk and analyze financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

More about Credit Collections Consultant jobs

What job categories do people searching Credit Collections Consultant jobs look for?

The top searched job categories for Credit Collections Consultant jobs are:

Credit Collections Consultant jobs near you
Infographic showing various Credit Collections Consultant job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $92,357 per year, or $44.4 per hour.

Senior Manager, Financial Operations

Electric Power Engineers

Austin, TX • On-site

$140 - $190/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Overview

We are designing the grid of the future!

We are seeking a Senior Manager of Financial Operations to transform and lead our end-to-end Order-to-Cash (O2C) function, including invoicing, credit, collections, and cash application. This role goes beyond operational execution—it is accountable for building and scaling how the company converts revenue into cash. You will partner with Sales, Operations, and Finance & Accounting leadership to eliminate friction in the quote-to-cash lifecycle, improve customer experience, and materially enhance cash flow and working capital performance. This role is ideal for a leader who thrives in cross-functional environments, drives change, and brings a strong systems + process transformation mindset.

Responsibilities

Join us in leading thechange!

Order-to-Cash Transformation

  • Transform the end-to-end O2C lifecycle (contract setup → invoicing → collections → cash application
  • Identify and eliminate structural inefficiencies impacting billing accuracy, speed, and cash conversion
  • Drive operating model changes that align Finance, Sales, and Operations workflows
  • Lead the evolution toward scalable, automated, and standardized processes

Cross-Functional Leadership & Influence

  • Act as the central point of accountability for O2C performance across the business
  • Partner with Sales leadership on:
    • Contract quality and enforceability
    • Deal structures that optimize both growth and cash flow
  • Align with Customer Success on:
    • Dispute resolution, renewals, and customer billing experience
  • Work with Revenue Operations on:
    • Billing models, pricing constructs, and system capabilities
  • Influence stakeholders without direct reporting authority

Cash Flow & Working Capital Performance

  • Own and materially improve:
    • DSO (Days Sales Outstanding) & DTI (Days to Invoice)
    • Throughput
    • Past due AR, collections effectiveness
  • Drive toward real-time visibility into AR and cash metrics
  • Partner with treasury to implement rigor in forecasting cash collections and identifying risk early
  • Establish accountability frameworks tied to business unit performance

Credit & Risk Strategy

  • Redesign credit policies to reflect customer segments and growth strategy
  • Balance revenue growth vs. risk exposure
  • Implement proactive monitoring of customer health, payment behavior, and risk signals
Qualifications

Bring your passion, here's what’s needed:

  • 8-10 years in financial operations, AR, or order-to-cash management roles
  • Demonstrated track record of transforming and scaling O2C functions (not just managing) using systems and data
  • Experience operating in cross-functional, matrixed environments
  • Strong expertise across:
    • Billing & invoicing
    • Credit & collections
    • Working capital optimization
  • Proven ability to influence Sales and business leaders credibly

  • Experience leveraging AI and automation tools responsibly to improve quality, productivity and innovation

Critical Capabilities

Operator + architect: Can both execute and design systems/processes

Enterprise influencer: Drives change without formal authority

Data-driven: Uses metrics to diagnose issues and drive accountability

Systems thinker: Understands upstream/downstream impacts across the revenue lifecycle

Background working closely with Revenue Ops or commercial teams

Success in the First 12–18 Months

Measurable improvement in DSO, DTI and cash collections

Reduction in billing errors and disputes

Implementation of scalable, automated O2C processes

Strong alignment and accountability across Sales, Operations, and Finance

Increased visibility and predictability in cash forecasting

Why This Role Matters

This role sits at the intersection of:

Revenue realization (not just revenue recognition)

Cash flow and liquidity

Operational scalability

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid. Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.

How we support you:

  • Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage foryou
  • Generous PTO and paid holidays
  • MyShare Employee Ownership Program
  • Work with industry leaders
  • 401K, up to a 4% match (100% vested from day 1)

Location: This position will be located in Austin, Texas

Travel: Occasional travel may be needed (10% or less)

EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster, and its supplement are available using the following links:EEOC is the Law Poster

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