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Credit Collections Coordinator Jobs (NOW HIRING)

ICP Group

Credit & Collections Manager

Andover, MA · On-site

Investigate disputed invoices and payment shortfalls by coordinating with Sales, Customer Service ... credit and collections, commercial collections, or accounts receivable management. * Experience ...

ICP Group

Credit & Collections Manager

Andover, MA · On-site

Investigate disputed invoices and payment shortfalls by coordinating with Sales, Customer Service ... credit and collections, commercial collections, or accounts receivable management. * Experience ...

OpenAI

Senior Credit & Collections

San Francisco, CA · On-site

$158K - $175K/yr

About the Role We are hiring for the Senior Credit & Collections role to support OpenAI's global ... Drive resolution of complex AR and customer finance issues by coordinating the right owners ...

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Credit Collections Coordinator information

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How much do credit collections coordinator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for credit collections coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collections Coordinator, and why are they important?

To thrive as a Credit Collections Coordinator, you need a solid understanding of accounts receivable processes, credit risk analysis, and familiarity with financial regulations, often supported by a degree in finance or accounting. Experience with ERP systems like SAP or Oracle, and proficiency in collection management software, are typically required. Strong negotiation, problem-solving, and interpersonal skills help in effectively resolving payment issues and maintaining positive client relationships. These skills are essential for minimizing financial risk, improving cash flow, and supporting the company's overall financial health.

What does a credit and collections coordinator do?

A credit and collections coordinator manages the process of evaluating customer creditworthiness, setting credit limits, and collecting payments on overdue accounts. They monitor accounts receivable, communicate with customers regarding unpaid invoices, and use accounting or CRM software to track collection efforts and ensure timely payments.

What does a Credit Collections Coordinator do?

A Credit Collections Coordinator is responsible for managing and overseeing a company's accounts receivable, ensuring that customers pay their invoices on time. They communicate with clients to resolve outstanding debts, negotiate payment plans, and maintain accurate records of all collection activities. Additionally, they may work with sales and finance teams to assess credit risks and recommend actions for delinquent accounts. Their role is essential in maintaining healthy cash flow and minimizing financial losses for the organization.

How much do credit collectors make?

Credit collections coordinators typically earn between $35,000 and $55,000 annually, depending on experience, location, and the size of the organization. Some roles may include bonuses or commissions based on recovery targets, and strong communication skills are essential for success in this field.

What is the 7 7 7 rule in collections?

The 7 7 7 rule in collections refers to a guideline where a creditor attempts to contact a debtor within 7 days of a missed payment, waits another 7 days before sending a collection letter, and then takes legal action or escalates the collection process after 7 more days. Credit Collections Coordinators often use this approach to manage timely follow-ups and maintain compliance with debt collection laws.

How much does a credit coordinator make?

A credit collections coordinator typically earns between $40,000 and $60,000 annually, depending on experience, location, and industry. The role often requires strong communication skills and familiarity with credit management software. Salaries can vary based on company size and specific job responsibilities.

How does a Credit Collections Coordinator typically collaborate with sales and customer service teams to resolve overdue accounts?

A Credit Collections Coordinator frequently works with sales and customer service teams to address overdue accounts by sharing information about outstanding balances and payment history. They may participate in joint meetings to discuss customer concerns, negotiate payment arrangements, and ensure the customer experience remains positive while pursuing collections. Effective collaboration helps identify potential billing errors, understand customer challenges, and find solutions that support both revenue recovery and customer retention.

What is the difference between Credit Collections Coordinator vs Credit Analyst?

AspectCredit Collections CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer serviceFinance, risk management, credit departments
CertificationsTypically none required, but collections certifications helpfulCPA, CFA, or similar certifications advantageous

The Credit Collections Coordinator primarily focuses on recovering overdue payments and managing collections processes, often requiring strong communication and negotiation skills. In contrast, a Credit Analyst evaluates credit risk and analyzes financial data to determine creditworthiness. While both roles are essential in credit management, they differ in their core responsibilities and skill sets, with the Collections Coordinator emphasizing debt recovery and the Credit Analyst emphasizing risk assessment.

More about Credit Collections Coordinator jobs
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Credit Collections Coordinator jobs near you
Infographic showing various Credit Collections Coordinator job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.
Credit Collections Coordinator

Credit Collections Coordinator

MM International

El Segundo, CA • On-site

$35.21/hr

Contractor

Posted 2 days ago

Job description

Job Details
  • Job Title: Credit Collections Coordinator
  • Location: El Segundo, CA 90245 Hybrid 
  • Duration: 5+ Months Contract (Possible Extension)
  • Pay Rate: Up to $35.21/hr
Job Summary

The Credit Collections Coordinator is responsible for maximizing cash collections while minimizing bad debt by managing a portfolio of customer accounts. This role requires strong collection expertise, excellent customer service, analytical thinking, and the ability to thrive in a fast-paced, high-volume environment. The ideal candidate will proactively manage outstanding receivables, resolve billing disputes, reconcile accounts, and collaborate with internal and external stakeholders to ensure timely payment collections.

Key Responsibilities
  • Manage a portfolio of customer accounts and collect outstanding receivables.
  • Minimize bad debt by ensuring timely follow-up and account resolution.
  • Contact customers regarding overdue balances and payment issues.
  • Research, reconcile, and resolve billing discrepancies.
  • Maintain accurate documentation of collection activities.
  • Process account adjustments, reconciliations, refunds, order holds, and releases.
  • Analyze customer accounts and collection reports.
  • Escalate delinquent accounts and assist with third-party collections or write-offs.
  • Handle customer invoices, statements, phone calls, and email correspondence.
  • Participate in process improvement initiatives and cross-functional collaboration.
Required Skills
  • Minimum 5 years of Credit & Collections experience.
  • Experience with SAP or another large ERP system.
  • Strong customer service and negotiation skills.
  • Excellent communication, organization, analytical, and problem-solving abilities.
  • Advanced proficiency in Microsoft Excel and Microsoft Office.
  • Ability to prioritize work in a high-volume environment.
  • Strong attention to detail and sense of urgency.