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Credit Collections Coordinator Jobs (NOW HIRING)

Herr's

Credit/Collections Coordinator

Nottingham, PA

Credit/Collections Coordinator Building a great career never tasted so good! We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Credit ...

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How much do credit collections coordinator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for credit collections coordinator in the United States is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collections Coordinator, and why are they important?

To thrive as a Credit Collections Coordinator, you need a solid understanding of accounts receivable processes, credit risk analysis, and familiarity with financial regulations, often supported by a degree in finance or accounting. Experience with ERP systems like SAP or Oracle, and proficiency in collection management software, are typically required. Strong negotiation, problem-solving, and interpersonal skills help in effectively resolving payment issues and maintaining positive client relationships. These skills are essential for minimizing financial risk, improving cash flow, and supporting the company's overall financial health.

What does a Credit Collections Coordinator do?

A Credit Collections Coordinator is responsible for managing and overseeing a company's accounts receivable, ensuring that customers pay their invoices on time. They communicate with clients to resolve outstanding debts, negotiate payment plans, and maintain accurate records of all collection activities. Additionally, they may work with sales and finance teams to assess credit risks and recommend actions for delinquent accounts. Their role is essential in maintaining healthy cash flow and minimizing financial losses for the organization.

How does a Credit Collections Coordinator typically collaborate with sales and customer service teams to resolve overdue accounts?

A Credit Collections Coordinator frequently works with sales and customer service teams to address overdue accounts by sharing information about outstanding balances and payment history. They may participate in joint meetings to discuss customer concerns, negotiate payment arrangements, and ensure the customer experience remains positive while pursuing collections. Effective collaboration helps identify potential billing errors, understand customer challenges, and find solutions that support both revenue recovery and customer retention.

What is the difference between Credit Collections Coordinator vs Credit Analyst?

AspectCredit Collections CoordinatorCredit Analyst
Primary FocusManaging overdue accounts and collecting paymentsAssessing creditworthiness and analyzing financial data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer serviceFinance, risk management, credit departments
CertificationsTypically none required, but collections certifications helpfulCPA, CFA, or similar certifications advantageous

The Credit Collections Coordinator primarily focuses on recovering overdue payments and managing collections processes, often requiring strong communication and negotiation skills. In contrast, a Credit Analyst evaluates credit risk and analyzes financial data to determine creditworthiness. While both roles are essential in credit management, they differ in their core responsibilities and skill sets, with the Collections Coordinator emphasizing debt recovery and the Credit Analyst emphasizing risk assessment.

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Credit Collections Coordinator jobs near you
Infographic showing various Credit Collections Coordinator job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,972 per year, or $20.7 per hour.
Credit Collections Coordinator

Credit Collections Coordinator

TGI Office Automation

West Caldwell, NJ • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Title: Credit & Collections Coordinator

The TGI Story

A second-generation family-owned business for over 60 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.

TGI Office Automation seeks a bright, highly motivated and enthusiastic Credit & Collections Coordinator to join the growing Credit & Collections team in our dynamic West Caldwell, NJ office. This is a great opportunity to join a fast-paced team that is focused on supporting the growth of our company.

TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position. www.tgioa.com

Summary: Manage & collect timely payments from a group of assigned accounts. The position also requires a high-level of customer service & the ability to multi-task.

Primary Functions and Responsibilities:

  • Accurate and efficient collection of outstanding receivables
  • Ability to comfortably handle a high volume of phone calls, both incoming and outgoing
  • Resolve customer disputes in a professional and timely manner. Provide superb customer service over phone and e-mail with a positive and helpful attitude
  • Maintain and establish customer credit limits based on account history
  • Manage and approve daily requests for service and supplies based on current customer status
  • Manage the approval process of Dealer invoices based on account status
  • Assist management with any issues/projects as needed
  • Perform other duties as required

Qualifications:

  • Education: College degree preferred
  • Experience: 1 to 2 years of industry experience and/or collection experience is strongly preferred
  • Excellent communication skills, both written and verbal; able to communicate effectively with customers and with all levels of management
  • Proficient with MS Office programs (Word, Excel, and Outlook)
  • Some professional experience, particularly in a customer-facing role that includes identifying and addressing customer needs
  • Professional presentation; is confident, enthusiastic and displays a high level of self-motivation
  • Solid time management skills to ensure assigned responsibilities are completed in an efficient manner; able to work independently

Job Type: Full-time

Pay: $25 - $28 an hour

Benefits: Dental Insurance, Health Insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Schedule: Monday-Friday

Work Location: In-person-West Caldwell, NJ (775 Passaic Ave, West Caldwell, NJ 07006)

EEO Statement   
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.