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Credit Collections Associate Jobs (NOW HIRING)

TOTE Group

$62 - $67/hr

Credit and Collections Associate Full-Time Individual Contrib Tacoma, WA, Tacoma, WA, US 16 days ago Requisition ID: 1469 Salary Range: $62,400.00 To $66,560.00 Annually Credit and Collections ...

MasterBrand Cabinets LLC

Collections Associate (Remote)

$18 - $24.50/hr

As the Collections Associate II, you will be responsible for order approval, collections and/or ... In this role, you are the main contact for credit and collection information to the assigned ...

MasterBrand Cabinets LLC

Collections Associate

Beachwood, OH · On-site

$16.75 - $23/hr

As the Collections Associate II, you will be responsible for order approval, collections and/or ... In this role, you are the main contact for credit and collection information to the assigned ...

MasterBrand, Inc.

$60 - $80/hr

As the Collections Associate II, you will be responsible for order approval, collections and/or ... In this role, you are the main contact for credit and collection information to the assigned ...

New

MasterBrand, Inc.

Collections Associate

Beachwood, OH · On-site

$60 - $80/hr

As the Collections Associate II, you will be responsible for order approval, collections and/or ... In this role, you are the main contact for credit and collection information to the assigned ...

New

Revelyst

Credit & Collections Specialist

Irvine, CA · On-site

$20 - $25/hr

An associate or bachelor's degree in Finance, Accounting or Business Administration; certification from a commercial credit professional group; or equivalent experience. #LI-KR1 Pay Range: Hourly ...

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Credit Collections Associate information

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How much do credit collections associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for credit collections associate in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $24.28 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

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Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,674 per year, or $23.4 per hour.

Credit & Collections Associate

STERIS Corporation

Mentor, OH • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

STERIS rating

8.1

Company rating: 8.1 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

68th of 898 rated healthcare providers

Job description

Position Summary

The key responsibilities of this position are to ensure the timely collection of Customer accounts receivable and to credit qualifying Customers. This position is responsible for identifying and coordinating the resolution of any underlying issues delaying payment and to monitor/assess credit risk. This position works directly with the Customer and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable.

What You'll Do as a Credit & Collection Associate

1. Oversees the credit assessment, collection and ongoing maintenance of Customer accounts.
2. Assesses the creditworthiness of Customers and establishes/revises credit limits in accordance with corporate policies up to $10,000 Analyzes financial statements, interprets credit agency reports/ratings, and develops credit limit recommendations.
3. Runs a credit hold report multiple times per day and communicates to the appropriate internal parties the reasons orders remain on credit hold.
4. Contacts Customers directly regarding payment on open accounts receivable.
5. Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable to resolve such issues.
6. Reconciles the entered/invoiced order to the Customer's purchase order and payments received.
7. Prepares collection letters, spreadsheets and Customer account statements as needed.
8. Recommends to the Supervisor, Credit & Collections accounts to be charged off and/or placed with a third party for collection.
9. Produces summarized monthly accounts receivable aging reports, credit memo pending reports, and other reports as required.
10. Alerts the Supervisor, Credit & Collections of any credit concerns.
11. Meets individual goals as established by management, e.g. reduction of dollars past due.
Approximate percentage of time spent:
1. Contact Customers - 50%
2. Prepare reports, assess credit limits, perform account reconciliations - 25%
3. Work with internal resources to resolve issues delaying payment - 25%

The Experience, Skills and Abilities Needed

Required:

  • High School Diploma or GED in Business
  • Minimum one (1) year Credit/Collections or general business experience.

Preferred:

  • Bachelor's Degree (preferred) - finance, accounting or general business.
  • Experience using Oracle, HRC or similar ERP system is preferred

Other:

  • Experience with Microsoft Office suite of products
  • High degree of Customer focus
  • Excellent verbal and written communication skills
  • Ability to build relationships with other departments
  • Detail oriented
  • Excellent organizational, analytical and problem-solving skills
  • High level of professionalism and integrity
  • Ability to work effectively with all levels of the organization including senior management
What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

  • Market Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays
  • Excellent Healthcare, Dental, and Vision benefits
  • Long/Short Term Disability Coverage
  • 401(k) with a company match
  • Maternity & Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Tuition Reimbursement and continued education programs
  • Excellent opportunities for advancement in a stable long-term career

#LI-LD1
#HYBRID

Pay range for this opportunity is$45,262.50-$58,575.00.This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

Employment Type: FULL_TIME

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