ZipRecruiter

Log In

1

Customer Collections Specialist Jobs (NOW HIRING)

Aureate Technologies Inc

Be Seen First

Collections Specialist

Independence, OH · On-site

$22/hr

Contact customers to collect outstanding balances and resolve payment issues. * Research customer ... Keywords: Accounts Receivable | Collections Specialist | Credit Analyst | AR Specialist | Cash ...

New

Aureate Technologies Inc

Be Seen First

Collections Specialist

Independence, OH · On-site

$22/hr

Contact customers to collect outstanding balances and resolve payment issues. * Research customer ... Keywords: Accounts Receivable | Collections Specialist | Credit Analyst | AR Specialist | Cash ...

New

PLS

Customer Collections Specialist

Oak Brook, IL · On-site

$17.25 - $22.75/hr

AUTO COLLECTIONS Position Overview: This position is responsible for the collection and resolution of assigned delinquent Auto accounts for PLS stores. The person contacts customers by phone, text ...

CFS

Collections Specialist

Columbus, OH · On-site

$41 - $43K/hr

Collections Specialist Client in the Columbus-area is seeking a Collections Specialist to assist with member account follow-up, customer outreach, and resolution of outstanding membership balances ...

CFS

Collections Specialist

Grandview Heights, OH · On-site

$17.75 - $24.25/hr

The Collections Specialist will assist with customer needs by answering questions and verifying data * Assist with documentation verification by coordinating with internal & external parties * Assist ...

CFS

Collections Specialist

Cranberry Township, PA · On-site

$18.25 - $24.75/hr

COLLECTIONS SPECIALIST | ACCOUNTS RECEIVABLE & CREDIT MANAGEMENT Cranberry Township, PA | $50,000 ... This is a great opportunity for someone who enjoys building customer relationships, resolving ...

CFS

Collections Specialist

Butler, PA · On-site

$16.75 - $22.50/hr

This role is ideal for someone who enjoys building customer relationships, resolving payment issues, and managing receivables in a fast-paced environment. The Collections Specialist will play an ...

CFS

Collections Specialist

Dayton, OH · On-site

$18 - $24.25/hr

As a Collections Specialist , you'll work closely with customers to help resolve outstanding balances while maintaining positive relationships. The ideal Collections Specialist is professional ...

CFS

Collections Specialist

Eastlake, OH · On-site

$70K - $75K/yr

Position Overview The Credit Manager is responsible for overseeing customer credit accounts ... Collections Specialist * Join a stable family office with a relaxed, team-oriented culture * Laid ...

CFS

Collections Specialist

Cranberry Township, PA · On-site

$18.25 - $24.75/hr

Manage daily collections activities for assigned customer accounts to ensure timely payments and minimize past-due balances. * The Collections Specialist will contact customers by phone and email to ...

CFS

Collections Specialist

Cincinnati, OH · On-site

$17.75 - $24/hr

As a Collections Specialist , you'll work closely with customers to help resolve outstanding balances while maintaining positive relationships. The ideal Collections Specialist is professional ...

CFS

Collections Specialist

Dublin, OH · On-site

$38K - $41K/yr

Providing exceptional customer service and building positive relationships with clients to encourage timely payments. Collections Specialist Requirements: * Previous experience in collections is a ...

CFS

Collections Specialist

Hilliard, OH · On-site

$17.50 - $23.75/hr

As a Collections Specialist , you'll work closely with customers to help resolve outstanding balances while maintaining positive relationships. The ideal Collections Specialist is professional ...

mustang

Collections Specialist

Mustang, TX

$16.50 - $22.25/hr

Collections Specialist - Accounts Receivable Team (Collections | Accounts Receivable | Collections ... If you have a strong background in collections , a sharp eye for detail, and a customer-focused ...

CFS

Collections Specialist

Itasca, IL · On-site

$18 - $24.25/hr

Collections Specialist About the Opportunity Our client is looking for a Collections Specialist to ... Make 30-50 outbound calls daily to customers regarding outstanding balances * Negotiate payment ...

Mustang Cat

Collections Specialist

Houston, TX · On-site

$20 - $26/hr

Collections Specialist - Accounts Receivable Team (Collections | Accounts Receivable | Collections ... If you have a strong background in collections , a sharp eye for detail, and a customer-focused ...

CFS

Collections Specialist

Itasca, IL · On-site

$18 - $24.25/hr

Collections Specialist About the Opportunity Our client is looking for a Collections Specialist to ... Make 30-50 outbound calls daily to customers regarding outstanding balances * Negotiate payment ...

CFS

Collections Specialist

Jessup, MD · On-site

$55K - $65K/yr

About the Company and the Collections Specialist Opportunity: * CFS is partnering with a repeat ... Email requested invoices and customer Credit Memo(s) * Research and processes any payment ...

Sandhills Global, Inc.

Collections Specialist

Lincoln, NE · On-site

$965/wk

Collections Specialist Lincoln, Nebraska, USA The Collections Specialist will be responsible for ... This position will also require to work with customers who have filed a request for follow up on a ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsCollection JobsCustomer Collections Specialist Jobs

Customer Collections Specialist information

See salary details

$12

$21

$30

How much do customer collections specialist jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does a customer collections specialist do?

A Customer Collections Specialist is responsible for contacting customers with overdue accounts to arrange payment and resolve outstanding balances. They work with clients to negotiate payment plans, answer billing questions, and update account records. Additionally, they may collaborate with other departments to resolve disputes and ensure timely collections, all while maintaining a professional and customer-focused attitude. Their goal is to minimize financial losses for the company while preserving positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer collections specialist, and why are they important?

To thrive as a Customer Collections Specialist, you need strong analytical skills, attention to detail, and a solid understanding of credit and collections practices, often supported by a high school diploma or an associate degree in finance or business. Familiarity with collections management software, customer relationship management (CRM) systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills make someone stand out in this role. These skills are crucial for effectively recovering outstanding debts while maintaining positive customer relationships and ensuring compliance with legal standards.

What are some common challenges faced by customer collections specialists, and how can they be managed effectively?

Customer Collections Specialists often encounter challenges such as negotiating with customers who are experiencing financial difficulties, handling high call volumes, and meeting collection targets while maintaining positive relationships. Effective management of these challenges involves strong communication skills, empathy, and the ability to remain calm under pressure. Many organizations provide training on negotiation techniques and conflict resolution, and team collaboration is encouraged to share best practices and support one another. Leveraging technology and regularly reviewing account status also help streamline the collections process.

What is the difference between Customer Collections Specialist vs Accounts Receivable Clerk?

AspectCustomer Collections SpecialistAccounts Receivable Clerk
Primary FocusCollect overdue payments and manage delinquent accountsRecord and reconcile incoming payments, maintain accounts receivable records
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software proficiency, attention to detail
Work EnvironmentCustomer service, finance, collections teamsAccounting or finance departments, office setting
Common CertificationsNone required, but collections or finance certifications helpfulNone typically required

While both roles are involved in managing company receivables, the Customer Collections Specialist primarily focuses on recovering overdue payments through communication and negotiation. The Accounts Receivable Clerk handles recording payments and maintaining accurate financial records. Both roles are essential in the accounts receivable process but differ in their core responsibilities and daily tasks.

More about Customer Collections Specialist jobs

What cities are hiring for Customer Collections Specialist jobs?

Cities with the most Customer Collections Specialist job openings:

What states have the most Customer Collections Specialist jobs?

States with the most job openings for Customer Collections Specialist jobs include:

What job categories do people searching Customer Collections Specialist jobs look for?

The top searched job categories for Customer Collections Specialist jobs are:

Customer Collections Specialist jobs near you
Infographic showing various Customer Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Independence, OH • On-site

Aureate Technologies Inc
See more jobs at Aureate Technologies Incexternal

$22/hr

Full-time

Medical, Dental

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary

We are seeking a detail-oriented Credit & Collections Specialist to support Accounts Receivable operations by managing past-due accounts, processing customer payments, resolving billing issues, and maintaining strong customer relationships. This role is ideal for candidates with 1–3 years of AR or collections experience.

Key Responsibilities

  • Review aged receivables and prioritize past-due accounts for collection.
  • Contact customers to collect outstanding balances and resolve payment issues.
  • Research customer contact information using available resources.
  • Collaborate with Sales and Operations to support collection efforts.
  • Process credit card, EFT, and check payments accurately.
  • Send late fee and service charge notices for overdue accounts.
  • Investigate and resolve account discrepancies with customers and internal teams.
  • Maintain accurate payment records and ensure compliance with company policies.
  • Deliver professional customer service while protecting customer relationships.

Required Qualifications

  • High school diploma or GED.
  • 1–3 years of Accounts Receivable or collections experience.
  • Intermediate Microsoft Office skills (Excel, Word, Outlook, PowerPoint).
  • Strong numerical accuracy and attention to detail.
  • Excellent communication, organization, and customer service skills.
  • Ability to manage multiple accounts and meet collection goals.
  • Reliable transportation required.

Ideal Candidate

A proactive AR professional with strong collections experience, excellent problem-solving skills, and the ability to build positive relationships while recovering outstanding payments.

Keywords: Accounts Receivable | Collections Specialist | Credit Analyst | AR Specialist | Cash Applications | Payment Processing | Customer Collections | Billing | Credit & Collections | Microsoft Excel | Finance | Accounting | Customer Service

Hashtags: #AccountsReceivable #CollectionsSpecialist #ARJobs #CreditCollections #FinanceJobs #AccountingJobs #BillingSpecialist #CashApplications #CustomerCollections #OhioJobs