Billing Collections Manager Jobs (NOW HIRING)

Job Description Job Description Bonmente is an outpatient mental health organization that provides comprehensive, high-quality care. Our state-of-the-art office is located in Long Beach, and we serve patients throughout California, Arizona, and Florida via in-person and telemedicine services. Our offerings include psychiatric medication management, ADHD evaluations, TMS, and therapeutic services.

We are seeking an experienced Medical Billing & Collections Manager to oversee, optimize, and lead our revenue cycle operations. This individual will play a critical role in ensuring accurate billing, timely reimbursement, regulatory compliance, and ethical collection practices while serving as a leader and subject-matter expert for the organization. Position Summary The Medical Billing & Collections Manager is responsible for managing all aspects of billing and collections for insurance and private-pay patients.

This role oversees claim submission, payment posting, denial management, patient collections, and compliance, while developing efficient workflows and improving revenue performance. The manager serves as a liaison between insurance carriers and patients, and provides leadership, guidance, and reporting to management. Key Responsibilities Billing & Revenue Cycle Management: Oversee the preparation, submission, and tracking of clean claims.

Ensure daily billing submissions to the clearinghouse and monitor claim status. Audit patient charges for accuracy and compliance with clinical documentation. Identify, correct, and resubmit rejected or denied claims.

Manage insurance appeals and follow through to resolution. Track unpaid balances, patient responsibility amounts, and aging accounts. Ensure accurate posting of payments, co-payments, adjustments, and write-offs.

Oversee patient statements and explanation letters. Insurance & Patient Relations Act as the primary point of contact for insurance carriers and complex billing issues. Communicate professionally with patients regarding billing questions, balances, and payment arrangements.

Ensure ethical, compliant collection practices in accordance with applicable state and federal regulations. Verify insurance coverage and benefits as needed. Leadership & Oversight Establish, monitor, and improve billing workflows, policies, and procedures.

Review accounts for collection strategies and provide recommendations to leadership. Identify trends in denials, underpayments, or workflow inefficiencies and implement solutions. Perform daily, weekly, and monthly billing close-outs and reporting.

Ensure HIPAA compliance and protection of patient privacy at all times. Provide training, guidance, and support to billing staff. Systems & Compliance Maintain accuracy and data integrity across billing platforms and EHR systems.

Utilize tools including DrChrono, Excel, Word, Google Workspace, and Dropbox. Stay current on payer requirements, billing regulations, and behavioral health billing standards. Qualifications Required / Preferred 3–5 years of medical billing experience, preferably with increasing responsibility Behavioral health billing experience strongly preferred Billing Certificate, CPC, or Certified Medical Biller (preferred) Strong knowledge of insurance billing, collections, appeals, and compliance regulations Excellent written and verbal communication skills Strong analytical, organizational, and problem-solving abilities High level of professionalism and attention to detail Job Type Full-time Hybrid or remote work may be available for the right candidate Company Description Bonmente treats mental health disorders using a variety of treatments, including medications, psychotherapy, and telemedicine.

We strive to help create a treatment plan that guides you on a path to wellness. Our goal is to provide thorough diagnostic evaluations that inform treatment choices and increase the likelihood of successful treatment. At Bonmente, treating mental illness in a modern society requires innovation, compassion, flexibility, and focus, and we are committed to attaining these values and serving our patients.

Bonmente knows the importance of getting the right help at the right time. Our team of physicians, nurse practitioners, and therapists are specially trained to provide evidence-based treatments for all psychiatric conditions. Company Description Bonmente treats mental health disorders using a variety of treatments, including medications, psychotherapy, and telemedicine.

We strive to help create a treatment plan that guides you on a path to wellness. Our goal is to provide thorough diagnostic evaluations that inform treatment choices and increase the likelihood of successful treatment. At Bonmente, treating mental illness in a modern society requires innovation, compassion, flexibility, and focus, and we are committed to attaining these values and serving our patients.

Bonmente knows the importance of getting the right help at the right time. Our team of physicians, nurse practitioners, and therapists are specially trained to provide evidence-based treatments for all psychiatric conditions.