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Billing Collections Manager Jobs (NOW HIRING)

Pump.co

Billing & Collections Operations

San Francisco, CA

$21.50 - $29.50/hr

About the Role We're looking for a Billing and Collections Operations Specialist to own the day-to ... Proven self-starter with a strong attention to detail while managing a high-volume workload

UVeye

Billing & Collections Specialist

Teaneck, NJ · On-site

$27 - $36/hr

In this role, you'll play a key part in managing the end-to-end billing and collections process across the US and Canada. You'll ensure accurate invoicing, maintain healthy accounts receivable, and ...

UVeye

Billing & Collections Specialist

Teaneck, NJ · On-site

$27 - $36/hr

In this role, you'll play a key part in managing the end-to-end billing and collections process across the US and Canada. You'll ensure accurate invoicing, maintain healthy accounts receivable, and ...

Provi

Billing & Collections Coordinator

Chicago, IL

$50K - $60K/yr

Provi is seeking a detail-oriented Billing & Collections Coordinator to manage the billing process, support timely collection of customer payments, and ensure the accuracy of financial records. This ...

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How much do billing collections manager jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for billing collections manager in the United States is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Billing Collections Manager vs Accounts Receivable Specialist?

AspectBilling Collections ManagerAccounts Receivable Specialist
CredentialsRelevant certifications like Certified Revenue Cycle Professional (CRCP)Likewise, certifications such as CRCP or similar are common
Work EnvironmentTypically in healthcare, finance, or large corporate settingsSimilar environments, often in finance or healthcare sectors
Employer & Industry UsageUsed in industries with complex billing processesCommon in industries managing large volumes of receivables
Search & Comparison IntentOften compared for roles managing collections and billing processesCompared for roles focused on receivables and payment processing

The Billing Collections Manager and Accounts Receivable Specialist roles share overlapping responsibilities in managing billing and collections processes, often requiring similar certifications and working in comparable environments. The manager typically oversees the entire collections process, while the specialist handles day-to-day receivables tasks. Both roles are vital in ensuring timely payments and maintaining cash flow in organizations.

How does a Billing Collections Manager typically collaborate with other departments to ensure timely payments and resolve account issues?

A Billing Collections Manager works closely with departments such as sales, customer service, and finance to ensure the accuracy of invoices and resolve any discrepancies that may delay payments. They often communicate with sales teams to clarify contract terms, with customer service to address client concerns, and with finance to provide updates on outstanding accounts. Effective collaboration ensures that account issues are addressed promptly, which helps optimize cash flow and maintain positive client relationships. This cross-functional teamwork is essential for meeting collection targets and minimizing bad debt.

What does a Billing Collections Manager do?

A Billing Collections Manager oversees the billing and collections process within an organization, ensuring that invoices are accurate and payments are collected in a timely manner. They manage a team responsible for invoicing clients, following up on overdue accounts, and resolving billing disputes. Their duties also include developing strategies to minimize outstanding debts and improving cash flow. Billing Collections Managers often collaborate with other departments to streamline financial operations and ensure compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a Billing Collections Manager, and why are they important?

To thrive as a Billing Collections Manager, you need expertise in financial management, billing processes, and collections strategies, often supported by a degree in finance, accounting, or business administration. Familiarity with accounting software, ERP systems, and tools like Excel, as well as relevant certifications such as Certified Credit and Collection Professional (CCCP), is typically required. Strong leadership, negotiation, and communication skills help in managing teams and resolving payment disputes effectively. These skills are essential for optimizing cash flow, maintaining positive client relationships, and ensuring the financial health of an organization.
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Billing Collections Manager jobs near you
Infographic showing various Billing Collections Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,295 per year, or $21.8 per hour.

Manager - Billing & Collections

MSIG Holdings USA, Inc.

Warren, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

MSIG USA continues to grow!
Company Overview:
MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.
Role Overview
The Manager, Billing & Collections, is accountable for the end-to-end execution, performance, and continuous improvement of commercial insurance billing and collections, including multinational programs spanning U.S. and non-U.S. operations. This role ensures accurate billing, timely premium collection, strong cash flow, and financial integrity across admitted and non-admitted business, while maintaining regulatory compliance across jurisdictions.
This leader operates at an enterprise execution and operating-model level, managing a hybrid delivery model with onshore teams handling complex, high-risk, and multinational activities; offshore/BPO teams executing standardized processing; and automation and agentic solutions embedded across the billing and collections lifecycle. The role plays a critical part in enabling MSIG's multinational growth by improving cash visibility, coordination, and control across local policies, master programs, and cross-border collections.
Key Responsibilities
Billing, Invoicing & Premium Operations
  • Own enterprise execution of commercial insurance billing processes, including premium invoicing, adjustments, audits, endorsements, cancellations, and reinstatements.
  • Ensure consistency and accuracy across policy administration, billing platforms, general ledger, and premium accounting systems.
  • Oversee complex billing structures, including layered programs, captive arrangements, and multinational placements.
  • Partner with Finance and Underwriting to resolve systemic billing issues impacting revenue recognition or cash flow.

Collections, Cash Flow & Multinational Tracking
  • Own collections performance across domestic and multinational insurance programs, including master and local policy structures.
  • Establish enterprise standards for tracking, reporting, and reconciliation of multinational receivables, including cash collected locally vs centrally.
  • Drive timely premium collection, reduced aging, and disciplined follow-up across jurisdictions and currencies.
  • Coordinate with international affiliates, fronting partners, brokers, and local operations to resolve cross-border collection issues.
  • Provide clear cash visibility, aging analysis, and risk exposure reporting for multinational programs.

Hybrid Delivery Model Leadership (Onshore, Offshore, Automation)
  • Lead onshore teams responsible for complex billing scenarios, multinational collections coordination, dispute resolution, and stakeholder engagement.
  • Oversee offshore teams/Automation solutions deliver standardized billing, cash application, collections follow-ups, and reconciliations.
  • Define and enforce SLAs, KPIs, and quality standards across delivery partners.
  • Continuously optimize work allocation across onshore, offshore, and automated workflows to improve efficiency, cost, and control.

Process Engineering, Digitization & Automation
  • Set execution priorities for billing and collections process modernization aligned to the enterprise operating model.
  • Oversee the design, implementation, and performance management of automation and agentic solutions supporting invoicing, cash application, collections follow-ups, dispute tracking, and multinational cash visibility.
  • Ensure automation delivers measurable outcomes (cycle time, accuracy, cash acceleration, productivity) and remains auditable and well-controlled.
  • Actively monitor automation performance and exception handling; drive troubleshooting and remediation in partnership with Technology.
  • Identify and prioritize innovation opportunities using data, aging trends, and multinational complexity insights.

Operational Risk, Governance & Compliance
  • Maintain strong operational governance, controls, and regulatory compliance across billing and collections activities, including multinational requirements.
  • Ensure appropriate controls over invoicing accuracy, cash handling, write-offs, adjustments, and foreign currency impacts.
  • Partner with Audit, Risk, and Compliance to support favorable audit outcomes and timely issue remediation.
  • Proactively identify cross-border operational risks and implement sustainable control enhancements.

Talent & Leadership
  • Lead, develop, and mentor managers and senior individual contributors across onshore and offshore teams.
  • Establish clear accountability, performance metrics, and development plans aligned to enterprise objectives.
  • Build a culture of disciplined execution, continuous improvement, and innovation.
  • Act as a visible leader who engages directly in complex issues, escalations, and decision-making.

Qualifications & Experience
  • 15+ years of experience in commercial insurance operations, with deep expertise in billing and collections.
  • Strong knowledge of admitted and non-admitted billing regulations, premium accounting, and multinational insurance programs.
  • Demonstrated leadership of hybrid delivery models, including offshore and BPO partners, at scale.
  • Proven track record in process engineering, digitization, and automation within finance or insurance operations.
  • Strong financial acumen, including GL impacts, reconciliations, FX considerations, and audit requirements.
  • Experience coordinating collections across jurisdictions, currencies, and regulatory environments.
  • Executive-level communication and stakeholder management skills.
  • Data-driven, innovative leader with a hands-on execution mindset.

SALARY: The estimated salary range for this position is $130,000.00 - $150,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate's relevant experience, location, and other job-related factors.
Additional Benefits:
Healthcare and Retirement Benefits
Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Additional Benefit Programs
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts
#LI-HYBRID
#LI-REMOTE, #LI-HYBRID, #LI-ONSITE
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

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