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Billing Collections Manager Jobs (NOW HIRING)

In this role, you'll play a key part in managing the end-to-end billing and collections process across the US and Canada. You'll ensure accurate invoicing, maintain healthy accounts receivable, and ...

In this role, you'll play a key part in managing the end-to-end billing and collections process across the US and Canada. You'll ensure accurate invoicing, maintain healthy accounts receivable, and ...

You are comfortable managing multiple accounts and priorities while maintaining accuracy and ... billing, and/or collections, with 3+ years in accounting or administration preferred. ยท GAAP ...

This role requires strong organizational skills, attention to detail, and the ability to manage ... Previous collections, medical billing, accounts receivable, or healthcare administrative experience ...

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Billing Collections Manager information

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How much do billing collections manager jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for billing collections manager in the United States is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Billing Collections Manager vs Accounts Receivable Specialist?

AspectBilling Collections ManagerAccounts Receivable Specialist
CredentialsRelevant certifications like Certified Revenue Cycle Professional (CRCP)Likewise, certifications such as CRCP or similar are common
Work EnvironmentTypically in healthcare, finance, or large corporate settingsSimilar environments, often in finance or healthcare sectors
Employer & Industry UsageUsed in industries with complex billing processesCommon in industries managing large volumes of receivables
Search & Comparison IntentOften compared for roles managing collections and billing processesCompared for roles focused on receivables and payment processing

The Billing Collections Manager and Accounts Receivable Specialist roles share overlapping responsibilities in managing billing and collections processes, often requiring similar certifications and working in comparable environments. The manager typically oversees the entire collections process, while the specialist handles day-to-day receivables tasks. Both roles are vital in ensuring timely payments and maintaining cash flow in organizations.

How does a Billing Collections Manager typically collaborate with other departments to ensure timely payments and resolve account issues?

A Billing Collections Manager works closely with departments such as sales, customer service, and finance to ensure the accuracy of invoices and resolve any discrepancies that may delay payments. They often communicate with sales teams to clarify contract terms, with customer service to address client concerns, and with finance to provide updates on outstanding accounts. Effective collaboration ensures that account issues are addressed promptly, which helps optimize cash flow and maintain positive client relationships. This cross-functional teamwork is essential for meeting collection targets and minimizing bad debt.

What does a Billing Collections Manager do?

A Billing Collections Manager oversees the billing and collections process within an organization, ensuring that invoices are accurate and payments are collected in a timely manner. They manage a team responsible for invoicing clients, following up on overdue accounts, and resolving billing disputes. Their duties also include developing strategies to minimize outstanding debts and improving cash flow. Billing Collections Managers often collaborate with other departments to streamline financial operations and ensure compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a Billing Collections Manager, and why are they important?

To thrive as a Billing Collections Manager, you need expertise in financial management, billing processes, and collections strategies, often supported by a degree in finance, accounting, or business administration. Familiarity with accounting software, ERP systems, and tools like Excel, as well as relevant certifications such as Certified Credit and Collection Professional (CCCP), is typically required. Strong leadership, negotiation, and communication skills help in managing teams and resolving payment disputes effectively. These skills are essential for optimizing cash flow, maintaining positive client relationships, and ensuring the financial health of an organization.
More about Billing Collections Manager jobs
What cities are hiring for Billing Collections Manager jobs? Cities with the most Billing Collections Manager job openings:
What are the most commonly searched types of Billing Collections jobs? The most popular types of Billing Collections jobs are:
What states have the most Billing Collections Manager jobs? States with the most job openings for Billing Collections Manager jobs include:
Infographic showing various Billing Collections Manager job openings in the United States as of May 2026, with employment types broken down into 9% As Needed, 64% Full Time, 22% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,295 per year, or $21.8 per hour.
Billing/ Collections Specialist

Billing/ Collections Specialist

Gillette Air Conditioning

San Antonio, TX โ€ข On-site

$16.50 - $22.75/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

SUMMARY: The Billing & Collections Specialist is responsible for accurate and timely invoicing of HVAC service work and proactive management of customer accounts to ensure timely payment. This role works closely with service technicians, dispatch, and customers to resolve billing issues, maintain account accuracy, and support healthy cash flow.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Billing & Invoicing

  • Generate and process invoices for HVAC service, maintenance, and repair work
  • Review technician work orders for accuracy, completeness, and proper coding
  • Verify labor, materials, and pricing against service agreements and rate structures
  • Submit invoices to customers via appropriate platforms (email, portals, etc.)
  • Ensure billing is completed within established timelines
Collections & Accounts Receivable
  • Monitor accounts receivable aging and prioritize collection efforts
  • Contact customers regarding past-due balances via phone, email, and written communication
  • Resolve billing discrepancies and payment issues in a timely manner
  • Maintain detailed records of collection activity and customer interactions
  • Work with management on escalated or delinquent accounts
  • Recommend account holds or service restrictions when appropriate
Customer Service & Coordination
  • Respond to customer inquiries regarding invoices, payments, and account status
  • Coordinate with service, dispatch, and sales teams to resolve billing questions
  • Maintain positive customer relationships while enforcing payment terms
  • Assist with contract billing and recurring service agreements
Reporting & Administrative Duties
  • Prepare aging reports and provide updates on collection status
  • Track key metrics such as DSO (Days Sales Outstanding) and past-due accounts
  • Support month-end close processes related to accounts receivable
  • Maintain accurate customer account records in ERP/accounting system
TEAMWORK: Ability to work collaboratively with service technicians, dispatch, sales, and management to ensure accurate billing and timely collections. Willingness to support team goals, share information, and assist others in resolving customer account issues. Maintains a positive and professional attitude while contributing to a productive work environment. SAFETY: Complies with all company safety policies and procedures. Maintains a safe and organized work environment, including proper workstation ergonomics. Follows office safety practices and participates in safety training as required. Reports any unsafe conditions or incidents promptly. SUPERVISORY RESPONSIBILITIES: This position has no direct supervisory responsibilities. May provide guidance or support to other administrative staff as needed and assist in training new employees on billing and collections processes. QUALIFICATIONS: Required:
  • 2+ years of experience in billing, accounts receivable, or collections
  • Strong attention to detail and accuracy
  • Experience handling customer accounts and resolving payment issues
  • Proficiency with accounting software (Spectrum, Sage, ServiceTitan, or similar)
  • Strong communication skills (written and verbal)
Preferred:
  • Experience in HVAC, construction, or service industry billing
  • Familiarity with service work orders and job costing
  • Experience with customer portals and electronic invoicing systems
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required; associate degree in accounting, business administration, or related field preferred. Minimum of two (2) years of experience in billing, accounts receivable, or collections required. Experience in the HVAC, construction, or service industry is strongly preferred. Equivalent combination of education and experience may be considered. COMPUTER SKILLS: Proficient in Microsoft Office Suite, including Excel, Word, and Outlook. Experience with accounting and service management software such as QuickBooks, Sage, ServiceTitan, or similar ERP systems preferred. Ability to learn new software systems quickly. Familiarity with customer billing portals and electronic invoicing platforms is a plus. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business documents, contracts, and correspondence. Ability to write clear and professional emails and reports. Strong verbal communication skills with the ability to effectively communicate with customers, coworkers, and management, including handling sensitive or past-due account discussions in a professional manner. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to reconcile account balances and identify discrepancies. Basic accounting math skills required for accurate billing and collections processing. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to identify and resolve billing discrepancies, prioritize collection efforts, and make sound decisions regarding account status. Capable of handling multiple tasks and solving problems in a fast-paced environment with attention to detail. PHYSICAL DEMANDS & ENVIRONMENTAL EXPOSURE: The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to walk and use hands to operate computer keyboard, mouse and telephone keyboard. The associate is frequently required to sit, stand, walk use hands to operate computer keyboard and telephone. Specific vision abilities are required by this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. OTHER REQUIREMENTS:
  • Ability to pass drug screening
  • Ability to prove US employment eligibility
DISCLAIMER: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job. The Employer reserves the right to amend this description at any time with or without notice to the Associate.