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Patient Collection Specialist Jobs (NOW HIRING)

ORA Orthopedics

Patient Collection Specialist

Bettendorf, IA · On-site

$16.25 - $20.75/hr

Patient Collection Specialist Employment Type: Full Time Work Hours: Monday through Friday, 8:00am - 5:00pm City: Bettendorf State: Iowa We care about our employees! We value and respect the talented ...

Wolfe Eye Clinic

Collection Specialist

Marshalltown, IA

$17.25 - $23.25/hr

Collection Specialist In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic ... Answer inbound patient calls regarding statements, itemized bills, and deductibles with a high ...

WOLFE EYE CLINIC MASTER

Collection Specialist

Marshalltown, IA · On-site

$17.25 - $23.25/hr

Collection Specialist In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic ... Answer inbound patient calls regarding statements, itemized bills, and deductibles with a high ...

Amerita

Collection Specialist / Remote

Englewood, CO · Remote

$18.25 - $24.75/hr

The Collection Specialist will report to the Collection Manager and work in our Centennial, CO ... patient privacy and ethical billing and collection practices * Research outstanding balances and ...

Amerita

Collection Specialist / Remote

Englewood, CO · On-site +1

$19/hr

The Collection Specialist will report to the Collection Manager and work in our Centennial, CO ... patient privacy and ethical billing and collection practices * Research outstanding balances and ...

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Patient Collection Specialist information

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How much do patient collection specialist jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for patient collection specialist in the United States is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Patient Collection Specialist vs Medical Billing Specialist?

AspectPatient Collection SpecialistMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare organizations
Primary ResponsibilitiesCollecting payments from patients, following up on unpaid billsProcessing insurance claims, coding diagnoses and procedures, billing insurance companies

While both roles involve healthcare finance, the Patient Collection Specialist focuses on collecting payments directly from patients, whereas the Medical Billing Specialist handles insurance claims and coding. Both positions require knowledge of medical billing procedures, but their primary focus and interactions differ.

How does a Patient Collection Specialist typically interact with patients and internal teams during the collections process?

As a Patient Collection Specialist, you will regularly communicate with patients to discuss outstanding balances, set up payment plans, and answer billing questions with empathy and professionalism. You will also collaborate closely with billing departments, insurance coordinators, and customer service teams to resolve discrepancies and ensure accurate account information. Building strong rapport with both patients and internal staff is key, as it helps facilitate timely payments while maintaining a positive patient experience.

What are Patient Collection Specialists?

Patient Collection Specialists are professionals who manage the process of collecting payments from patients for healthcare services. They communicate with patients about outstanding balances, set up payment plans, and resolve billing issues. These specialists work closely with healthcare providers' billing departments and may also handle insurance claims and verify patient information. Their goal is to ensure timely and accurate collections while providing a positive patient experience.

What are the key skills and qualifications needed to thrive as a Patient Collection Specialist, and why are they important?

To excel as a Patient Collection Specialist, you need a strong understanding of medical billing, insurance processes, and account management, often supported by a background in healthcare administration or finance. Familiarity with practice management software, electronic health records (EHRs), and billing systems such as Epic or Cerner is typically required. Exceptional communication, negotiation, and customer service skills help build rapport and resolve payment issues effectively. These abilities are crucial for ensuring timely collections, maintaining patient satisfaction, and supporting the financial health of healthcare organizations.
More about Patient Collection Specialist jobs
What states have the most Patient Collection Specialist jobs? States with the most job openings for Patient Collection Specialist jobs include:
What job categories do people searching Patient Collection Specialist jobs look for? The top searched job categories for Patient Collection Specialist jobs are:
Patient Collection Specialist jobs near you
Infographic showing various Patient Collection Specialist job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $44,844 per year, or $21.6 per hour.

Patient Collection Specialist

Honeycomb Management Group LLC

Memphis, TN

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Honeycomb ManagementGroup is a Managed Services Organization and manages primary care practices andspecialty care practices with multiple locations in Memphis, Tennessee andMississippi.

Join us to advance your healthcare career by providingcompassionate patient-centered care that transforms lives. We are committed tosupporting your professional growth through a collaborative work environmentdedicated to excellence.

The Patient Collection Specialist plays a critical rolein follow-upand resolution of patient receivables while providing excellent customerservice.

This position requires a minimum of five (5) years ofexperience in medical billing and collections. Qualified candidates mustpossess strong competence in medical billing of all commercial/private payers,as well as, effective communication skills, organizational skills, and apatient-focused attitude.

Duties and Responsibilities:

                    Answer inbound calls from patients withbilling inquiries.

                    Communicate with patients to discuss theiraccount status.

                    Ensure patient demographics and insuranceplans are current in EMR system.

                    Receive and post customer debit/credit cardpayments via telephone and mail receipt to patients.

                    Input comprehensive, clear notes intobilling system describing all activities performed on outstanding claims andpatient phone calls.

                    Print and work patient balance reports withoutreach to the patients for payment.

                    Create payment plans for the patients.

                    Responsible for submitting patient balancesto our third-party collection company.

                    Communicate to the clinics of patientbalances for patients with an appointment and assist with payment plans.

Minimum Qualifications:

                    High school diploma or GED required. Somecollege experience preferred.

                    Minimum of five (5) years' experience inmedical billing and collections.

                    Practice management or clearinghousesoftware on an EHR/EMR platform, such as EClinicalWorks (ECW) experiencepreferred.

                    Must be competent in medical billing of allcommercial/private payers including familiarity with filing deadlines, appealdeadlines, and other payer-specific policies.

Physical Requirements:

The physical activities of this position may includeclimbing, pushing, standing, hearing, walking, reaching, grasping, kneeling,stooping, and repetitive motion. Must have good balance and coordination. Thephysical requirements of this position are medium work - exerting up to 50 lbs.of force occasionally and/or up to 25 lbs. of force frequently. The PatientCollection Specialist is required to have close visual acuity including color,depth perception, and field of vision to perform an activity, such as assessingpatients, and analyzing data and figures; viewing a computer terminal; orextensive reading.

Benefits:

401(k) matching

Dental insurance

Employee assistanceprogram

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Employment Type: FULL_TIME

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