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Patient Collection Specialist Jobs (NOW HIRING)

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

Serve as a knowledgeable, patient resource for general billing questions from residents, families ... Billing Specialist and Senior Revenue Accountant Equal Opportunity Employer/Protected Veterans ...

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How much do patient collection specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient collection specialist in the United States is $21.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What is a patient collection specialist?

Patient Collection Specialists are professionals who manage the process of collecting payments from patients for healthcare services. They communicate with patients about outstanding balances, set up payment plans, and resolve billing issues. These specialists work closely with healthcare providers' billing departments and may also handle insurance claims and verify patient information. Their goal is to ensure timely and accurate collections while providing a positive patient experience.

How does a patient collection specialist typically interact with patients and internal teams during the collections process?

As a Patient Collection Specialist, you will regularly communicate with patients to discuss outstanding balances, set up payment plans, and answer billing questions with empathy and professionalism. You will also collaborate closely with billing departments, insurance coordinators, and customer service teams to resolve discrepancies and ensure accurate account information. Building strong rapport with both patients and internal staff is key, as it helps facilitate timely payments while maintaining a positive patient experience.

What are the key skills and qualifications needed to thrive as a patient collection specialist, and why are they important?

To excel as a Patient Collection Specialist, you need a strong understanding of medical billing, insurance processes, and account management, often supported by a background in healthcare administration or finance. Familiarity with practice management software, electronic health records (EHRs), and billing systems such as Epic or Cerner is typically required. Exceptional communication, negotiation, and customer service skills help build rapport and resolve payment issues effectively. These abilities are crucial for ensuring timely collections, maintaining patient satisfaction, and supporting the financial health of healthcare organizations.

What is the difference between Patient Collection Specialist vs Medical Billing Specialist?

AspectPatient Collection SpecialistMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare organizations
Primary ResponsibilitiesCollecting payments from patients, following up on unpaid billsProcessing insurance claims, coding diagnoses and procedures, billing insurance companies

While both roles involve healthcare finance, the Patient Collection Specialist focuses on collecting payments directly from patients, whereas the Medical Billing Specialist handles insurance claims and coding. Both positions require knowledge of medical billing procedures, but their primary focus and interactions differ.

Is a patient collection specialist a stressful job?

A patient collection specialist often works in a fast-paced environment where they handle patient accounts and payment collections, which can be stressful due to the need for accuracy and dealing with sensitive financial information. The role requires strong communication skills and attention to detail, and some may find the pressure of meeting collection targets stressful, especially when managing difficult conversations with patients.
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What states have the most Patient Collection Specialist jobs?

States with the most job openings for Patient Collection Specialist jobs include:

What job categories do people searching Patient Collection Specialist jobs look for?

The top searched job categories for Patient Collection Specialist jobs are:

Patient Collection Specialist jobs near you
Infographic showing various Patient Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,844 per year, or $21.6 per hour.

Home Health Billing & Collection Specialist

Salo, Inc Career Site

Dayton, OH • On-site

Full-time

Re-posted 3 days ago

Key responsibilities

  • Perform daily billing and collection operations for the Home Health Revenue Cycle Department.

  • Initiate and maintain accurate patient billing records while ensuring regulatory compliance and confidentiality.

  • Process payments, track over- and under-payments, and manage accounts receivable to ensure timely cash flow.

Job description

Description
Position will be remote, but some in-office hours are possible.
Candidate will ideally reside in Ohio.
Looking for experience in home health billing and knowledge of DDE. S omeone who is well versed in private pay, all home health payors, has a strong medical collection background, and is able to take on new tasks easily.
As a Home Health Billing and Collections Specialist, you will p erform daily billing and collection operations for Home Health Revenue Cycle Department. The Home Health Billing and Collection Specialist ensures that the patient accounts are handled in compliance with Interim Healthcare's policy and regulatory standards.
What we offer our Home Health Billing & Collection Specialist:
Competitive pay and benefits
FT, 8:30 am - 5pm, M-F. Remote with some possible in office hours.
Daily Pay option available
Excited to hear more? Apply below.
Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day.
As a Home Health Billing and Collection Specialist, you will:
Initiate and maintain complete and accurate patient billing records along with maintaining confidentiality of Interim Healthcare patient billing records to ensure regulatory compliance with state and federal laws. Identifies and implements system enhancements, as it relates to industry trends to improve overall performance and outcomes.
Accurate cash posting and balance monies received from insurance plans by the end of each month. Track and process all over-payments/under-payments to ensure collection of balances owed/received are precise and appropriate. Always maintain proper payment of all state/federal revenues to ensure the correct rates have been paid. This is a federal regulation that must be followed.
Accurately process payments to Nursing Facilities for patients with Medicaid coordinating all admissions, deaths, bed hold days, transfers, and discharges. Bills all insurance plans for denials and/or collection of payments while maintaining timely filing of all insurance plans. Maintains a positive relationship working cooperatively with nursing homes, health information department, accounts payable department and other providers to maintain quality service, quick response time and ensure accurate payments. It is important to sustain positive relationships which are crucial to developing future referrals to the organization.
Review of monthly aging for trouble spots and past due accounts along with running month-end billing process and reconciliation improve flow of cash to organization. Monitors and maintains days in AR at or below 60-90 days to ensure cash flow. This is evidenced by a monthly review of AR with a success rate of 90%. Reporting any issues to Revenue Cycle Manager.
To qualify for a Home Health Billing and Collection Specialist with us:
• Associate degree (Bachelor's Degree preferred) in related field required or equivalent education, training, and experience.
• Minimum 3-5 years' experience in home health billing
• Recent experience working with popular home health billing software.
Knowledge of DDE is a must.
At Interim HealthCare Home Care, we know that being our best is non-negotiable - that's why we treat your family like our own. We take a patient-centric approach to address each individual's mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life's work.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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About Salo

Sourced by ZipRecruiter

Salo is a leading staffing and consulting agency based in Minneapolis, Minnesota. Operating within the Human Resource industry, it provides distinguished talent solutions for businesses by connecting them with experienced finance, accounting, and human resources professionals who specialize in contract, contract-to-hire, and direct hire services. Salo was founded in 2002 by Amy Langer and John Folkestad with the ambition of revolutionizing the way businesses approached staffing and consulting. Their mission is to astutely foster connections making people successful in a nimble and enthusiastic world. Salo prides itself in its core values of "adventure", "wisdom", and "results", encapsulating a proactive, insightful, and outcome-based approach.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Minneapolis, MN, US

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