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Credit & Collections Specialist

Tulsa, OK · On-site

$21 - $22/hr

Credit & Collections Specialist Location: Tulsa, OK 74119 (Onsite) Pay Rate: $21-$23/hour Duration: 6-Month Contract Position Overview We are seeking a detail-oriented and proactive Credit ...

Janel Group

Credit & Collections Specialist

Houston, TX · On-site

$55K - $65K/hr

Credit amp; Collections Specialist Reports to : Accounts Receivable (AR) Manager Department : Finance / Accounting Position Summary The Credit amp; Collections Specialist manages customer credit ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non-Exempt About the Role: The Credit and Collections Specialist will have responsibility for minimizing the B2B ...

Everest Fuel

Credit & Collections Specialist

Cleveland, OH · Hybrid

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Everest Fuel

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Robert Half

Credit Collections Specialist

Morgantown, PA · On-site

$55K - $60K/yr

We are looking for a detail-oriented Credit Collections Specialist to support accounts receivable operations. This position focuses on maintaining accurate cash application, managing commercial ...

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Credit Collections Specialist information

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How much do credit collections specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for credit collections specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What does a credit collections specialist do?

A Credit Collections Specialist is responsible for managing and collecting overdue payments from individuals or businesses. They review accounts, contact customers to arrange payment plans, and negotiate settlements when necessary. These specialists also update account information, maintain accurate records, and work closely with other departments to resolve billing issues. Their primary goal is to minimize financial losses for their organization while maintaining positive customer relationships.

What is the difference between Credit Collections Specialist vs Accounts Receivable Clerk?

AspectCredit Collections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing collectionsRecording and managing incoming payments and invoicing
Skills & CertificationsCommunication, negotiation, credit knowledgeData entry, accounting software proficiency
Work EnvironmentCollections departments, finance teamsAccounting or finance departments
Industry UsageFinance, credit, and collections sectorsAccounting, finance, and administrative sectors

While both roles are part of the finance and accounting field, a Credit Collections Specialist primarily focuses on recovering overdue payments and managing collections efforts. An Accounts Receivable Clerk handles recording incoming payments, invoicing, and maintaining financial records. The roles often collaborate but differ in their core responsibilities and skill sets.

What are some common challenges faced by credit collections specialists and how can they be managed effectively?

Credit Collections Specialists often encounter challenges such as handling difficult conversations with customers, managing high volumes of accounts, and balancing the need to collect payments with maintaining positive client relationships. Effective management of these challenges involves strong communication skills, patience, and the ability to negotiate payment arrangements while adhering to company policies. Utilizing customer relationship management (CRM) tools and staying organized with account documentation can also help specialists prioritize tasks and track progress efficiently.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounts receivable, credit management, and basic accounting principles, often supported by a high school diploma or associate degree in finance. Familiarity with collections software, customer relationship management (CRM) systems, and Microsoft Excel is typically required, and certification such as the Credit and Collection Professional (CCP) can be beneficial. Excellent negotiation, problem-solving, and communication skills are essential for managing sensitive conversations and resolving payment issues. These skills are vital for ensuring timely payments, maintaining positive client relationships, and supporting the organization's cash flow.
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Credit Collections Specialist jobs near you
Infographic showing various Credit Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collections Specialist

Janel Group LLC

Houston, TX • On-site

$55K - $65K/yr

Full-time

Re-posted 28 days ago

Job description

Credit & Collections Specialist
Reports to: Accounts Receivable (AR) Manager
Department: Finance / Accounting
Position Summary
The Credit & Collections Specialist manages customer credit exposure and ensures timely collection of receivables, with a strong focus on duty collections related to customs entries and international freight. The role requires effective phone communication, professional email follow-ups, and the ability to resolve billing issues in a fast-paced logistics environment.
Key Responsibilities
Credit & Risk Management
  • Review customer credit applications and trade references.
  • Recommend credit limits and terms per company policy.
  • Monitor credit exposure, especially high-duty accounts.

Collections
  • Conduct daily phone and email outreach for past-due invoices, duty charges, and outstanding balances.
  • Prioritize duty collections to ensure timely recovery of customs-related charges.
  • Document all collection activity and coordinate with the AR Manager on delinquent accounts.
  • Work with customs brokerage to verify duty amounts and billing accuracy.
  • Ensure customers understand duty obligations and follow up on unpaid duty invoices.
  • Collaborate with internal teams to resolve billing discrepancies and provide required documentation.
  • Prepare weekly aging reports and duty-specific summaries.
  • Ensure compliance with credit policies, SOX controls, and industry regulations.

Required Skills & Qualifications
  • 2-4 years of credit, collections, or AR experience; logistics or customs brokerage preferred.
  • Strong phone communication and negotiation skills.
  • Excellent written communication for email follow-ups.
  • Experience with duty collections or customs billing preferred.
  • Proficiency with ERP/AR systems (e.g., NetSuite, CargoWise).
  • Strong organizational skills and ability to manage a high-volume account portfolio.

Preferred Qualifications
  • High-volume B2B collections experience.
  • Knowledge of customs entry processes and duty billing.
  • Familiarity with credit tools such as Dun & Bradstreet.
  • Strengths in communication, customer service, problem solving, and time management.

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