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Credit Collections Specialist Jobs (NOW HIRING)

Brilliant Financial Staffing - IL

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Credit & Collections Specialist

Schaumburg, IL · On-site

$25 - $28/hr

Credit & Collections Specialist Location : Schaumburg, IL Salary Range : $25-28/hour Benefits : Medical, Dental, Vision Role Overview : Brilliant Financial Staffing has been engaged in the search for ...

Janel Group

Credit & Collections Specialist

Houston, TX

$55K - $65K/hr

Credit amp; Collections Specialist Reports to : Accounts Receivable (AR) Manager Department : Finance / Accounting Position Summary The Credit amp; Collections Specialist manages customer credit ...

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department, supporting all Revelyst brands. In addition to serving as the primary credit contact for the assigned ...

Revelyst

Credit & Collections Specialist

Irvine, CA

$20 - $25/hr

The Collections Specialist will be part of the Credit team serving as the primary credit contact to the assigned customer base of consumer and sporting goods retailers. This role will require ...

New

Revelyst

Sr Credit & Collections Specialist

Irvine, CA

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department, supporting all Revelyst brands. In addition to serving as the primary credit contact for the assigned ...

Everest Fuel

Credit & Collections Specialist

Cleveland, OH · Hybrid

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Everest Fuel

Credit & Collections Specialist

Plymouth, MA · Hybrid

$23.75 - $31.50/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Addison Group

Credit & Collections Specialist

Orange, CA · On-site

$30 - $36.50/hr

Medical, Dental, Vision, and 401(k) available Position Overview Our client is seeking an experienced Credit & Collections Specialist to support its accounting and finance operations. This position ...

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Credit Collections Specialist information

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How much do credit collections specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for credit collections specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What does a credit collections specialist do?

A Credit Collections Specialist is responsible for managing and collecting overdue payments from individuals or businesses. They review accounts, contact customers to arrange payment plans, and negotiate settlements when necessary. These specialists also update account information, maintain accurate records, and work closely with other departments to resolve billing issues. Their primary goal is to minimize financial losses for their organization while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounts receivable, credit management, and basic accounting principles, often supported by a high school diploma or associate degree in finance. Familiarity with collections software, customer relationship management (CRM) systems, and Microsoft Excel is typically required, and certification such as the Credit and Collection Professional (CCP) can be beneficial. Excellent negotiation, problem-solving, and communication skills are essential for managing sensitive conversations and resolving payment issues. These skills are vital for ensuring timely payments, maintaining positive client relationships, and supporting the organization's cash flow.

What are some common challenges faced by credit collections specialists and how can they be managed effectively?

Credit Collections Specialists often encounter challenges such as handling difficult conversations with customers, managing high volumes of accounts, and balancing the need to collect payments with maintaining positive client relationships. Effective management of these challenges involves strong communication skills, patience, and the ability to negotiate payment arrangements while adhering to company policies. Utilizing customer relationship management (CRM) tools and staying organized with account documentation can also help specialists prioritize tasks and track progress efficiently.

What is the difference between Credit Collections Specialist vs Accounts Receivable Clerk?

AspectCredit Collections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing collectionsRecording and managing incoming payments and invoicing
Skills & CertificationsCommunication, negotiation, credit knowledgeData entry, accounting software proficiency
Work EnvironmentCollections departments, finance teamsAccounting or finance departments
Industry UsageFinance, credit, and collections sectorsAccounting, finance, and administrative sectors

While both roles are part of the finance and accounting field, a Credit Collections Specialist primarily focuses on recovering overdue payments and managing collections efforts. An Accounts Receivable Clerk handles recording incoming payments, invoicing, and maintaining financial records. The roles often collaborate but differ in their core responsibilities and skill sets.

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Credit Collections Specialist jobs near you
Infographic showing various Credit Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collections Specialist

Brilliant Financial Staffing - IL

Schaumburg, IL • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

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Job description

Job Title: Credit & Collections Specialist

Location: Schaumburg, IL

Salary Range: $25-28/hour

Benefits: Medical, Dental, Vision 


Role Overview: Brilliant Financial Staffing has been engaged in the search for a Credit & Collections Specialist. Our client located in the Northwest Suburbs is looking for a Credit & Collections Specialist to join their team. They are seeking an individual to handle collection calls, reduce outstanding debts, and provide customer service on every call. Qualified candidates are encouraged to apply immediately! 


Key Responsibilities:

  • Contact customers by phone and written correspondence regarding past-due balances.
  • Monitor and maintain an assigned portfolio of accounts to reduce delinquency.
  • Conduct a high volume of outbound calls to customers with outstanding balances.
  • Respond to inbound customer inquiries and resolve account-related questions in a professional and timely manner.
  • Provide customer service and assistance regarding billing and collection matters.
  • Follow up with customers and internal team members to ensure timely resolution of outstanding issues.
  • Investigate and resolve customer disputes related to outstanding balances and payments.
  • Maintain accurate account information and documentation throughout the collection process.
  • Build and maintain effective working relationships with customers and internal stakeholders.
  • Communicate clearly and professionally, both verbally and in writing.
  • Meet established individual and departmental performance goals.
  • Follow company policies, procedures, and applicable guidelines.
  • Perform additional duties and responsibilities as assigned.


Qualifications:

  • Collections Experience
  • Willing to pick up the phone and make outgoing calls
  • Microsoft Excel skills


Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.