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Revenue Collection Specialist information

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$35.5K

$76.2K

$84K

How much do revenue collection specialist jobs pay per year?

As of Jul 29, 2026, the average yearly pay for revenue collection specialist in the United States is $76,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What does a revenue specialist do?

A revenue collection specialist is responsible for managing and collecting payments owed to an organization, ensuring accurate billing and timely receipt of funds. They often use accounting software, verify account information, and communicate with clients or customers to resolve payment issues. The role requires attention to detail and knowledge of financial procedures.

What is the highest paying collection job?

The highest paying collection jobs are often senior or specialized roles such as collections managers or debt recovery directors, who oversee large portfolios and develop strategies. These positions typically require extensive experience, strong negotiation skills, and sometimes certifications, with salaries reaching six figures in some industries or organizations.

What does a collections specialist do?

A collections specialist is responsible for managing overdue accounts by contacting customers to collect payments, negotiating payment plans, and maintaining accurate records of collection activities. They often use specialized software and must adhere to legal and company policies. Strong communication and negotiation skills are essential for success in this role.

What is the difference between Revenue Collection Specialist vs Accounts Receivable Clerk?

AspectRevenue Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma or equivalent; some roles may require accounting certificationsHigh school diploma or equivalent; basic accounting knowledge often preferred
Work EnvironmentFinancial institutions, government agencies, healthcare, or utility companiesAccounting departments, finance offices, or corporate finance teams
Primary ResponsibilitiesCollect overdue payments, follow up on delinquent accounts, ensure revenue recoveryManage incoming payments, record transactions, reconcile accounts receivable

While both roles handle financial transactions, the Revenue Collection Specialist focuses on recovering overdue revenue and managing delinquent accounts, whereas the Accounts Receivable Clerk primarily processes incoming payments and maintains accurate receivable records. The roles often overlap but differ in scope and focus within the revenue cycle.

What are some common challenges faced by Revenue Collection Specialists and how can they be managed?

Revenue Collection Specialists often encounter challenges such as dealing with overdue accounts, navigating difficult conversations with customers, and maintaining accurate records under tight deadlines. Successfully managing these challenges involves strong communication skills, empathy, and a thorough understanding of company policies and relevant regulations. Many specialists find that utilizing customer relationship management (CRM) tools and collaborating closely with accounting and customer service teams can help streamline processes and improve collection outcomes.

Is collection specialist a stressful job?

A revenue collection specialist role can be stressful due to the need to meet collection targets, handle difficult customers, and work under deadlines. Strong communication skills and attention to detail help manage the pressure, and the job often involves repetitive tasks with strict compliance requirements.

What are the key skills and qualifications needed to thrive as a Revenue Collection Specialist, and why are they important?

To thrive as a Revenue Collection Specialist, you need a solid understanding of accounting principles, financial regulations, and experience with billing or collections, often supported by a degree in finance or accounting. Familiarity with enterprise resource planning (ERP) systems, collections software, and Microsoft Excel is typically required. Strong negotiation, problem-solving, and interpersonal communication skills help professionals effectively resolve payment issues and maintain positive client relationships. These skills are crucial for maximizing revenue recovery, ensuring compliance, and supporting the financial health of the organization.

What are Revenue Collection Specialists?

Revenue Collection Specialists are professionals responsible for managing, tracking, and collecting payments owed to an organization. They ensure that invoices are issued correctly, follow up with clients or customers regarding outstanding balances, and process incoming payments. Their role is vital in maintaining the financial health of a company by minimizing overdue accounts and improving cash flow. Revenue Collection Specialists often work closely with accounting, finance, and customer service teams to resolve billing issues and negotiate payment arrangements when necessary.
More about Revenue Collection Specialist jobs
What states have the most Revenue Collection Specialist jobs? States with the most job openings for Revenue Collection Specialist jobs include:
What job categories do people searching Revenue Collection Specialist jobs look for? The top searched job categories for Revenue Collection Specialist jobs are:
Revenue Collection Specialist jobs near you
Infographic showing various Revenue Collection Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,238 per year, or $36.7 per hour.

Revenue Collection Specialist

Chesterfield County, VA

Chesterfield, VA • On-site

$48K - $56K/yr

Full-time

Posted 3 days ago

New

Job description

Salary: $48,123.00 - $56,544.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 27-00098
Department: Treasurer
Opening Date: 07/27/2026
Closing Date: 8/2/2026 11:59 PM Eastern
Minimum Qualifications
Minimum Education and Experience:
High school diploma or GED; three years of customer service experience, including one year of collections or accounts receivable experience; or an equivalent combination of training and experience.
Required knowledge, skills, and abilities:
Working knowledge of the principles and practices of customer service; of standard office practices and procedures; general knowledge and understanding of the payment processing procedures for the various County departments where payments are accepted. Ability to exercise tact and diplomacy in dealing with the public; to interact with a variety of people from different cultures and backgrounds and of varying ages; to perform mathematical calculations; to communicate effectively orally and in writing; to operate a personal computer and related software and other standard office equipment; to develop and maintain effective working relationships with internal and external customers. Those candidates with verbal and written fluency in both English and Spanish are encouraged to apply.
Pre-employment drug testing, FBI criminal background check and education/degree verification required.
Duties
General statement of duties: Under general supervision, performs work of routine difficulty in the more difficult and complex property tax revenue; assists with handling citizen communications; performs customer service duties; assists deputy in support role of collection of delinquent property taxes.
• Serves as administrative support to the Revenue Collection Agent function to include a wide range of delinquent collections tasks such as research of returned checks, bank or employer liens, the debt set-off process, employee collections, judicial sales and bankruptcy filings.
• Researches and responds to the more sensitive and complex customer inquiries and concerns.
• Provides comprehensive or specialized information concerning tax laws in regards to property taxes.
• Processes correspondence received in the Delinquent Collections area, researching as necessary to provide appropriate assistance.
• Places or removes DMV stops on accounts due to delinquent taxes.
• Assists taxpayers in person or over the phone as needed with payment plan applications and answering questions regarding tax payment and the delinquent collections process.
• Provide assistance in the collection of delinquent accounts for other County departments.
• Researches and resolves difficult and complex customer account issues.
• Provides Lien Release letters and Adjusted Lien letters to taxpayers, employers and financial institutions.
• Performs a wide variety of office support tasks (e.g. scanning, data entry, setting up files).
PLEASE NOTE: To maintain pay equity among staff, the ideal candidate will be offered $48,123 with flexibility based on direct experience.
Shift
Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location
Treasurer's Office
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
For information on county benefits, view
01
Do you have a high school diploma or GED? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
  • Yes
  • No

02
How many years of professional experience do you have handling cash transactions? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
  • Less than 1 year
  • 1 - 3 years
  • 3 - 5 years
  • 5 - 10 years
  • 10 - 15 years
  • More than 15 years

03
How many years of customer service experience do you have via telephone and in a face to face environment? (Please answer accurately. Failure to answer accurately will result in disqualification from consideration.)
  • Less than 1 year
  • 1 - 3 years
  • 3 - 5 years
  • 5 - 10 years
  • 10 - 15 years
  • More than 15 years

Required Question

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