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Revenue Collection Officer Jobs (NOW HIRING)

Revenue Officers initiate collection and compliance activities as necessary to collect delinquent tax payments; contact taxpayers to provide information concerning tax liabilities; visit places of ...

... Officer I (NS) Position Number Grade NC11 About Us The North Carolina Department of Revenue is ... collection of revenue to fund vital public services. We are an employer of choice offering ...

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Revenue Collection Officer information

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$36K

$66.2K

$99.5K

How much do revenue collection officer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for revenue collection officer in the United States is $66,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Revenue Collection Officer, and why are they important?

To thrive as a Revenue Collection Officer, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or diploma. Familiarity with accounting software, spreadsheets, and customer relationship management (CRM) systems is typically required. Excellent communication, negotiation, and conflict resolution skills help build rapport with clients and resolve payment issues effectively. These skills are crucial for ensuring accurate revenue collection, maintaining positive client relationships, and supporting the organization's financial health.

What is the difference between Revenue Collection Officer vs Tax Collector?

AspectRevenue Collection OfficerTax Collector
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or accountingHigh school diploma; often required to complete training on tax laws and collection procedures
Work EnvironmentGovernment offices, field visits, and community interactionsGovernment agencies, often in the field or office settings
Employer & IndustryLocal government, municipal agencies, or revenue departmentsTax authorities, municipal or state government agencies
Search & Comparison IntentCommonly compared for roles involving revenue collection and public financeOften compared with Revenue Collection Officers for similar roles in tax collection

Both roles involve collecting revenue for government agencies, but a Revenue Collection Officer may handle a broader range of revenue sources, while a Tax Collector specifically focuses on tax payments. They share similar credentials and work environments, making them frequently compared in the context of public finance roles.

What are Revenue Collection Officers?

Revenue Collection Officers are professionals responsible for collecting payments, taxes, or fees owed to an organization or government entity. They ensure that revenue is properly accounted for and may follow up on overdue accounts, negotiate payment arrangements, and maintain accurate financial records. Their role is crucial for maintaining the financial health of an organization by ensuring timely and efficient collection of dues.

What are some common challenges faced by Revenue Collection Officers and how can they be managed?

Revenue Collection Officers often encounter challenges such as handling difficult customer interactions, managing large volumes of accounts, and meeting strict deadlines for collections targets. Effective communication, strong organizational skills, and familiarity with relevant laws and regulations are essential for addressing these challenges. Building positive relationships with clients and working collaboratively with finance and legal teams can also help resolve complex cases efficiently and improve collection rates.
More about Revenue Collection Officer jobs
What states have the most Revenue Collection Officer jobs? States with the most job openings for Revenue Collection Officer jobs include:
Infographic showing various Revenue Collection Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,191 per year, or $31.8 per hour.
Debt & Revenue Manager

$76K - $121K/yr

Other

Posted 8 days ago


Job description

Definition Position Summary The Debt and Revenue Manager is responsible for managing and overseeing the City's revenue collection operations and debt portfolio to ensure fiscal stability, regulatory compliance, and efficient financial operations. This position administers municipal debt obligations, monitors revenue streams, and oversees billing, accounts receivable, and collections processes for city services such as utilities, permits, taxes, and fees. The Debt and Revenue Manager develops and implements strategies to improve revenue collection, reduce delinquent accounts, and ensure compliance with federal, state, and local regulations governing municipal finance and public debt.

The position works closely with the Finance Director, external financial advisors, auditors, bond counsel, and city departments to support sound financial management and transparency. Examples of Work Debt & Treasury Management Manage and monitor the City's debt portfolio, including issuances, refinancing, debt service, and compliance with covenants, disclosure, and federal tax regulations Coordinate with financial advisors, underwriters, bond counsel, and rating agencies, including support for credit ratings and investor communications Prepare debt-related analyses and reports to support City leadership, City Council, and long-term financial planning Revenue & Collections Management Oversee all municipal revenue functions, including billing, receivables, payment processing, and revenue recognition across all sources Develop and implement strategies to improve revenue collection, reduce delinquency, and enhance overall revenue performance Administer collections activities, including delinquent accounts, payment arrangements, and coordination with third-party agencies Financial Reporting & Analysis Prepare financial reports, forecasts, and analyses related to revenue performance and debt obligations Provide revenue projections and insights to support budgeting and strategic decision-making Support preparation of the ACFR and long-term financial planning efforts Compliance, Controls & Systems Improvement Ensure compliance with applicable laws, GASB standards, and internal policies governing municipal finance Maintain strong internal controls, support audit processes, and ensure accurate documentation of financial activities Evaluate and improve financial systems and processes to increase efficiency, reduce risk, and prevent revenue leakage Leadership & Coordination Lead and develop revenue, billing, and collections staff, establishing clear expectations and accountability Foster a culture of customer service, ethical practices, and operational excellence Coordinate with departments and stakeholders to ensure effective revenue management and financial operations Knowledge, Skills, and Abilities Comprehensive knowledge of municipal finance, governmental accounting, debt instruments, revenue systems, and applicable GASB standards and regulations Strong financial analysis, forecasting, budgeting, and revenue management skills to support strategic decision-making Proficiency in financial systems, including advanced Excel and financial management software Ability to interpret and apply complex financial policies and regulations while managing multiple programs and priorities Effective communication and relationship management skills to engage with leadership, elected officials, staff, and external partners Education, Experience, or Certification Education Bachelor's degree in Finance, Accounting, Business Administration, Public Administration, or a related field. Preferred: Master's degree in Public Administration (MPA), Business Administration (MBA), Finance, or Accounting.

Experience Five (5) to eight (8) years of progressively responsible experience in municipal finance, revenue administration, accounting, or treasury management. Experience with municipal debt issuance, bond administration, or treasury functions preferred Experience managing accounts receivable, billing systems, or municipal revenue operations.. Supervisory experience preferred

Licenses and Certifications (Preferred) Certified Public Finance Officer (CPFO) Certified Government Finance Officer (CGFO) Certified Public Accountant (CPA)