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Credit Collections Specialist Jobs (NOW HIRING)

Flexjet

Credit & Collections Specialist

Plymouth, MA · On-site

$23.75 - $31.50/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining ...

Addison Group

Credit & Collections Specialist

Orange, CA · On-site

$30 - $36.50/hr

Medical, Dental, Vision, and 401(k) available Position Overview Our client is seeking an experienced Credit & Collections Specialist to support its accounting and finance operations. This position ...

Robert Half

Credit & Collections Specialist

Malvern, PA · On-site

$26.60 - $30.80/hr

We are looking for a Collections Specialist to join an organization in Malvern, Pennsylvania in a fully onsite contract long-term contract role. This position will support credit review, accounts ...

Elevance Health

Credit & Collections Specialist

Plano, TX · Hybrid

$21 - $28/hr

Credit & Collections Specialist Location: This role requires associates to be in-office 1 day per week (Wednesday), fostering collaboration and connectivity, while providing flexibility to support ...

AVIAT US INC

Credit & Collections Specialist

Austin, TX · On-site

$21.75 - $29/hr

The Credit & Collections Specialist is responsible for managing credit and collection processes for customers within the North America Region. Key responsibilities include assessing creditworthiness ...

octavegroup

Credit & Collections Specialist

Schaumburg, IL · Hybrid

$18.25 - $24.50/hr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at ... Prepare credit memos and process customer credits and refunds * Maintain credit card information ...

TouchTunes

Credit & Collections Specialist

Schaumburg, IL · On-site

$52K - $60K/yr

Collections Specialist Location: Schaumburg, IL | Hybrid - up to 50% remote Your mission at ... Prepare credit memos and process customer credits and refunds * Maintain credit card information ...

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Credit Collections Specialist information

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$14

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$34

How much do credit collections specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for credit collections specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What does a credit collections specialist do?

A Credit Collections Specialist is responsible for managing and collecting overdue payments from individuals or businesses. They review accounts, contact customers to arrange payment plans, and negotiate settlements when necessary. These specialists also update account information, maintain accurate records, and work closely with other departments to resolve billing issues. Their primary goal is to minimize financial losses for their organization while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounts receivable, credit management, and basic accounting principles, often supported by a high school diploma or associate degree in finance. Familiarity with collections software, customer relationship management (CRM) systems, and Microsoft Excel is typically required, and certification such as the Credit and Collection Professional (CCP) can be beneficial. Excellent negotiation, problem-solving, and communication skills are essential for managing sensitive conversations and resolving payment issues. These skills are vital for ensuring timely payments, maintaining positive client relationships, and supporting the organization's cash flow.

What are some common challenges faced by credit collections specialists and how can they be managed effectively?

Credit Collections Specialists often encounter challenges such as handling difficult conversations with customers, managing high volumes of accounts, and balancing the need to collect payments with maintaining positive client relationships. Effective management of these challenges involves strong communication skills, patience, and the ability to negotiate payment arrangements while adhering to company policies. Utilizing customer relationship management (CRM) tools and staying organized with account documentation can also help specialists prioritize tasks and track progress efficiently.

What is the difference between Credit Collections Specialist vs Accounts Receivable Clerk?

AspectCredit Collections SpecialistAccounts Receivable Clerk
Primary FocusRecovering overdue payments and managing collectionsRecording and managing incoming payments and invoicing
Skills & CertificationsCommunication, negotiation, credit knowledgeData entry, accounting software proficiency
Work EnvironmentCollections departments, finance teamsAccounting or finance departments
Industry UsageFinance, credit, and collections sectorsAccounting, finance, and administrative sectors

While both roles are part of the finance and accounting field, a Credit Collections Specialist primarily focuses on recovering overdue payments and managing collections efforts. An Accounts Receivable Clerk handles recording incoming payments, invoicing, and maintaining financial records. The roles often collaborate but differ in their core responsibilities and skill sets.

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Credit Collections Specialist jobs near you
Infographic showing various Credit Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit & Collections Specialist

Flexjet

Plymouth, MA • On-site

$23.75 - $31.50/hr

Full-time

Posted 7 days ago

Flexjet rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

19th of 67 rated aviation services

Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.
Location: Hybrid � Plymouth, MA or Cleveland, OH
Duties and Responsibilities:
  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers� accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:
  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers� needs while maintaining best practices for the long-term goals of the company.

Qualifications:
  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.

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