Collections Specialist
Lakeland, FL · On-site
$3.0K/mo
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate ... Provide excellent customer service while meeting collection goals * Manage a daily call queue.
Collections Specialist
Lakeland, FL · On-site
$3.0K/mo
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate ... Provide excellent customer service while meeting collection goals * Manage a daily call queue.
Collections Specialist
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Bay City, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Quick apply
Collections Specialist
Bay City, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Fort Worth, TX · On-site
$17.75 - $24/hr
Collections Specialist Position Summary The Collections Specialist will be responsible for managing ... Contact customers via phone, email, and written correspondence regarding past-due accounts.
Collections Specialist
Fort Worth, TX · On-site
$17.75 - $24/hr
Collections Specialist Position Summary The Collections Specialist will be responsible for managing ... Contact customers via phone, email, and written correspondence regarding past-due accounts.
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate ... Provide excellent customer service while meeting collection goals * Manage a daily call queue.
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate ... Provide excellent customer service while meeting collection goals * Manage a daily call queue.
Collections Specialist
Sharonville, OH · On-site
$17 - $23/hr
Collections Specialist We are seeking a detail-oriented Collections Specialist to join a well ... Contact customers by email and phone regarding past-due balances and payment arrangements.
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Collections Specialist
Sharonville, OH · On-site
$17 - $23/hr
Collections Specialist We are seeking a detail-oriented Collections Specialist to join a well ... Contact customers by email and phone regarding past-due balances and payment arrangements.
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Anoka, MN · On-site
$25 - $35/hr
Collections Specialist (B2B) Location: Coon Rapids, MN (only local candidates in MN will be ... Manage a portfolio of B2B customer accounts and perform collections through phone and email ...
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Collections Specialist
Anoka, MN · On-site
$25 - $35/hr
Collections Specialist (B2B) Location: Coon Rapids, MN (only local candidates in MN will be ... Manage a portfolio of B2B customer accounts and perform collections through phone and email ...
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Marietta, GA · On-site
$17.75 - $23.75/hr
The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet ... Communication with customers, other parties, attorneys, etc. * Maintain accurate account of ...
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Collections Specialist
Marietta, GA · On-site
$17.75 - $23.75/hr
The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet ... Communication with customers, other parties, attorneys, etc. * Maintain accurate account of ...
Collections Specialist
Concord, NC · On-site
$16.75 - $22.75/hr
This role will monitor overdue accounts, communicate with customers regarding payment status, and work to resolve billing issues or discrepancies that may delay payment. The Collections Specialist ...
Collections Specialist
Concord, NC · On-site
$16.75 - $22.75/hr
This role will monitor overdue accounts, communicate with customers regarding payment status, and work to resolve billing issues or discrepancies that may delay payment. The Collections Specialist ...
Collections Specialist
Lakeland, FL · On-site
$3.0K/mo
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate ... Provide excellent customer service while meeting collection goals * Manage a daily call queue.
Collections Specialist
Lakeland, FL · On-site
$3.0K/mo
Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate ... Provide excellent customer service while meeting collection goals * Manage a daily call queue.
Collections Specialist
$17.75 - $23.75/hr
... customers, other parties, attorneys, etc. Maintain accurate account of collections activity and ... Specialists may be subject to additional tasks and responsibilities that management deems ...
Collections Specialist
$17.75 - $23.75/hr
... customers, other parties, attorneys, etc. Maintain accurate account of collections activity and ... Specialists may be subject to additional tasks and responsibilities that management deems ...
Collections Specialist
Hampden, ME · On-site
$19.50 - $26.50/hr
Collections Specialist - R.H. Foster Energy, Hampden Corporate Office R.H. Foster Energy is seeking ... Contact customers with accounts more than 30 days past due to secure payment or establish payment ...
Collections Specialist
Hampden, ME · On-site
$19.50 - $26.50/hr
Collections Specialist - R.H. Foster Energy, Hampden Corporate Office R.H. Foster Energy is seeking ... Contact customers with accounts more than 30 days past due to secure payment or establish payment ...
Collections Specialist
Hampden, ME · On-site
$19 - $21/hr
Description Collections Specialist - R.H. Foster Energy, Hampden Corporate Office R.H. Foster ... Contact customers with accounts more than 30 days past due to secure payment or establish payment ...
Collections Specialist
Hampden, ME · On-site
$19 - $21/hr
Description Collections Specialist - R.H. Foster Energy, Hampden Corporate Office R.H. Foster ... Contact customers with accounts more than 30 days past due to secure payment or establish payment ...
Collections Specialist
$19 - $25.50/hr
Collections Specialist Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About ... Make 100+ outbound calls daily to customers with overdue invoices * Follow up consistently via ...
Collections Specialist
$19 - $25.50/hr
Collections Specialist Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About ... Make 100+ outbound calls daily to customers with overdue invoices * Follow up consistently via ...
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Quick apply
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Collections Specialist
Fort Worth, TX · On-site
$17.75 - $24/hr
Collections Specialist Position Summary The Collections Specialist will be responsible for managing ... Contact customers via phone, email, and written correspondence regarding past-due accounts.
Collections Specialist
Fort Worth, TX · On-site
$17.75 - $24/hr
Collections Specialist Position Summary The Collections Specialist will be responsible for managing ... Contact customers via phone, email, and written correspondence regarding past-due accounts.
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Quick apply
Collections Specialist
Saginaw, MI · On-site
$17.25 - $23.25/hr
Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...
Customer Collections Specialist information
See salary details
$12.98 - $14.55
3% of jobs
$14.55 - $16.13
7% of jobs
$16.13 - $17.70
14% of jobs
$17.75 is the 25th percentile. Wages below this are outliers.
$17.70 - $19.27
16% of jobs
The median wage is $20.29 / hr.
$19.27 - $20.85
15% of jobs
$20.85 - $22.42
15% of jobs
$23.13 is the 75th percentile. Wages above this are outliers.
$22.42 - $23.99
11% of jobs
$23.99 - $25.57
10% of jobs
$25.57 - $27.14
5% of jobs
$27.14 - $28.72
2% of jobs
$28.72 - $30.29
2% of jobs
$12
$21
$30
How much do customer collections specialist jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for customer collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.
What does a customer collections specialist do?
A Customer Collections Specialist is responsible for contacting customers with overdue accounts to arrange payment and resolve outstanding balances. They work with clients to negotiate payment plans, answer billing questions, and update account records. Additionally, they may collaborate with other departments to resolve disputes and ensure timely collections, all while maintaining a professional and customer-focused attitude. Their goal is to minimize financial losses for the company while preserving positive customer relationships.
What are the key skills and qualifications needed to thrive as a customer collections specialist, and why are they important?
To thrive as a Customer Collections Specialist, you need strong analytical skills, attention to detail, and a solid understanding of credit and collections practices, often supported by a high school diploma or an associate degree in finance or business. Familiarity with collections management software, customer relationship management (CRM) systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills make someone stand out in this role. These skills are crucial for effectively recovering outstanding debts while maintaining positive customer relationships and ensuring compliance with legal standards.
What are some common challenges faced by customer collections specialists, and how can they be managed effectively?
Customer Collections Specialists often encounter challenges such as negotiating with customers who are experiencing financial difficulties, handling high call volumes, and meeting collection targets while maintaining positive relationships. Effective management of these challenges involves strong communication skills, empathy, and the ability to remain calm under pressure. Many organizations provide training on negotiation techniques and conflict resolution, and team collaboration is encouraged to share best practices and support one another. Leveraging technology and regularly reviewing account status also help streamline the collections process.
What is the difference between Customer Collections Specialist vs Accounts Receivable Clerk?
| Aspect | Customer Collections Specialist | Accounts Receivable Clerk |
|---|---|---|
| Primary Focus | Collect overdue payments and manage delinquent accounts | Record and reconcile incoming payments, maintain accounts receivable records |
| Required Skills | Communication, negotiation, debt collection | Data entry, accounting software proficiency, attention to detail |
| Work Environment | Customer service, finance, collections teams | Accounting or finance departments, office setting |
| Common Certifications | None required, but collections or finance certifications helpful | None typically required |
While both roles are involved in managing company receivables, the Customer Collections Specialist primarily focuses on recovering overdue payments through communication and negotiation. The Accounts Receivable Clerk handles recording payments and maintaining accurate financial records. Both roles are essential in the accounts receivable process but differ in their core responsibilities and daily tasks.
More about Customer Collections Specialist jobs
What cities are hiring for Customer Collections Specialist jobs?
Cities with the most Customer Collections Specialist job openings:
What states have the most Customer Collections Specialist jobs?
States with the most job openings for Customer Collections Specialist jobs include:
What job categories do people searching Customer Collections Specialist jobs look for?
The top searched job categories for Customer Collections Specialist jobs are:
$3.0K/mo
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Job description
Collections Specialist
Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
Provide excellent customer service while meeting collection goals
Manage a daily call queue.
Takes payments and assists management with requests for due date/deferments.
Light skip tracing on accounts
Identifies and recommends accounts for repossession.
Performs other essential functions as assigned.
Minimum qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm
Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
- Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Mid Finance Florida is an equal opportunity employer and a drug free work environment.