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Customer Collections Specialist Jobs (NOW HIRING)

Robert Half

Collections Specialist

Cincinnati, OH · On-site

$23 - $25/hr

Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics ... Contact customers regarding past-due invoices and outstanding balances via phone and email.

RTO National

Collections Specialist

Greenville, SC · On-site

$17.50 - $23.50/hr

The Collections Specialist will be responsible for collecting payment on customer accounts and providing excellent customer service. The Ideal Candidate will:Be successful at maintaining past due ...

Express Employment Professionals

Be Seen First

Collections Specialist

Ithaca, NY · On-site

$18 - $21/hr

Are you an experienced Collections Specialist with a passion for customer service and strong negotiation skills? Express Employment Professionals is hiring for multiple Collections Specialist ...

New

Morrison Mahoney LLP

Collections Specialist

Boston, MA · Hybrid

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In ... Provide exceptional customer service to internal teams and external clients, preparing reports and ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...

TNT-Fast Finance

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week ... The ideal candidate will have strong customer service skills, the ability to multitask in a fast ...

Snelling BHAM

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Collections Specialist

Oxford, AL · On-site

$18 - $20/hr

Contact customers regarding past-due invoices and outstanding account balances * Build positive ... In A Collections Specialist: * 1-2 years of experience in collections, accounts receivable ...

Crox Consulting Inc

Collections Specialist

Miami, FL · On-site

$20 - $22/wk

Collections Specialist Module: Onsite, Miami Fl 33134 Pay Rate Range: $20-$22hr Relocation: Yes ... Collaborate cross-functionally with Customer Service, Product, Billing, and Legal teams to resolve ...

Witt O'Brien's

Collections Specialist

Fort Worth, TX · On-site

$17.75 - $24/hr

Collections Specialist Position Summary The Collections Specialist will be responsible for managing ... Contact customers via phone, email, and written correspondence regarding past-due accounts.

Morrison Mahoney LLP

Collections Specialist

Boston, MA · On-site

$60K - $70K/yr

COLLECTIONS SPECIALIST We are seeking a detail-oriented Collections Specialist to join our team. In ... Provide exceptional customer service to internal teams and external clients, preparing reports and ...

Witt O'Brien's

Collections Specialist

Fort Worth, TX · On-site

$17.75 - $24/hr

Collections Specialist Position Summary The Collections Specialist will be responsible for managing ... Contact customers via phone, email, and written correspondence regarding past-due accounts.

Pavago

Collections Specialist

$19 - $25.50/hr

Collections Specialist Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About ... Make 100+ outbound calls daily to customers with overdue invoices * Follow up consistently via ...

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Collections Specialist Locations : Indianapolis, IN Duration : Direct Hire (Hybrid) * The ... Provide exceptional customer service to debtors, responding to inquiries, providing accurate ...

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Showing results 21-40

All JobsCustomer Collections Specialist Jobs

Customer Collections Specialist information

See salary details

$12

$21

$30

How much do customer collections specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What does a customer collections specialist do?

A Customer Collections Specialist is responsible for contacting customers with overdue accounts to arrange payment and resolve outstanding balances. They work with clients to negotiate payment plans, answer billing questions, and update account records. Additionally, they may collaborate with other departments to resolve disputes and ensure timely collections, all while maintaining a professional and customer-focused attitude. Their goal is to minimize financial losses for the company while preserving positive customer relationships.

What are some common challenges faced by customer collections specialists, and how can they be managed effectively?

Customer Collections Specialists often encounter challenges such as negotiating with customers who are experiencing financial difficulties, handling high call volumes, and meeting collection targets while maintaining positive relationships. Effective management of these challenges involves strong communication skills, empathy, and the ability to remain calm under pressure. Many organizations provide training on negotiation techniques and conflict resolution, and team collaboration is encouraged to share best practices and support one another. Leveraging technology and regularly reviewing account status also help streamline the collections process.

What is the difference between Customer Collections Specialist vs Accounts Receivable Clerk?

AspectCustomer Collections SpecialistAccounts Receivable Clerk
Primary FocusCollect overdue payments and manage delinquent accountsRecord and reconcile incoming payments, maintain accounts receivable records
Required SkillsCommunication, negotiation, debt collectionData entry, accounting software proficiency, attention to detail
Work EnvironmentCustomer service, finance, collections teamsAccounting or finance departments, office setting
Common CertificationsNone required, but collections or finance certifications helpfulNone typically required

While both roles are involved in managing company receivables, the Customer Collections Specialist primarily focuses on recovering overdue payments through communication and negotiation. The Accounts Receivable Clerk handles recording payments and maintaining accurate financial records. Both roles are essential in the accounts receivable process but differ in their core responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive as a customer collections specialist, and why are they important?

To thrive as a Customer Collections Specialist, you need strong analytical skills, attention to detail, and a solid understanding of credit and collections practices, often supported by a high school diploma or an associate degree in finance or business. Familiarity with collections management software, customer relationship management (CRM) systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills make someone stand out in this role. These skills are crucial for effectively recovering outstanding debts while maintaining positive customer relationships and ensuring compliance with legal standards.
More about Customer Collections Specialist jobs
What cities are hiring for Customer Collections Specialist jobs? Cities with the most Customer Collections Specialist job openings:
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What job categories do people searching Customer Collections Specialist jobs look for? The top searched job categories for Customer Collections Specialist jobs are:
Customer Collections Specialist jobs near you
Infographic showing various Customer Collections Specialist job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist

Robert Half

Cincinnati, OH • On-site

$23 - $25/hr

Temporary

Re-posted 19 hours ago

Job description

Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics organization. This contract-to-hire opportunity is ideal for an accounting or finance professional who enjoys balancing customer service with collections activities. The Collections Specialist will play a critical role in maintaining cash flow, posting customer payments, reconciling accounts, and following up on outstanding balances.


Key Responsibilities

  • Post and apply incoming customer payments accurately and timely.
  • Reconcile customer accounts and research payment discrepancies.
  • Contact customers regarding past-due invoices and outstanding balances via phone and email.
  • Monitor aging reports and maintain collection activity records.
  • Resolve billing and payment issues while providing excellent customer service.
  • Collaborate with internal departments to investigate and resolve account discrepancies.
  • Process account adjustments, credits, and write-offs when appropriate.
  • Assist with month-end reporting and account reconciliation activities.
  • Maintain accurate customer records within the accounting system.

Qualifications

  • 2+ years of collections, accounts receivable, or accounting experience.
  • Experience posting cash receipts and reconciling customer accounts.
  • Strong communication and negotiation skills.
  • Ability to manage multiple accounts and prioritize follow-up activities.
  • Proficiency with Microsoft Excel and accounting software.
  • High attention to detail and accuracy.
  • Experience within the logistics, transportation, distribution, or supply chain industry is a plus.

What We Offer

  • Opportunity to join a growing logistics company with long-term career potential.
  • Contract-to-hire position with the possibility of permanent employment.
  • Collaborative and team-oriented work environment.
  • Competitive compensation and benefits upon permanent hire.

If you are a motivated collections professional with strong reconciliation skills and a passion for resolving account issues, we encourage you to apply today.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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