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Credit And Collections Associate Jobs (NOW HIRING)

Associate's degree in Accounting, Finance, or related field. * 3-5 years of professional credit and collections experience, preferably in a high-volume environment. * Strong communication and ...

Associate's degree in Accounting, Finance, or related field. * 3-5 years of professional credit and collections experience, preferably in a high-volume environment. * Strong communication and ...

We're searching for a Credit & Collections Manager who can balance customer relationships with ... Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred ...

We're searching for a Credit & Collections Manager who can balance customer relationships with ... Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred ...

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Credit And Collections Associate information

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How much do credit and collections associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for credit and collections associate in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit and Collections Associate, and why are they important?

To thrive as a Credit and Collections Associate, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, usually supported by a degree in finance or accounting. Familiarity with ERP systems, credit management software, and spreadsheets is typically required, along with knowledge of relevant regulations. Strong negotiation, communication, and problem-solving skills help in resolving disputes and building positive relationships with clients. These skills ensure timely collections, minimize bad debt, and maintain healthy cash flow for the organization.

What are Credit and Collections Associates?

Credit and Collections Associates are professionals responsible for managing a company’s accounts receivable. Their main tasks include reviewing credit applications, assessing customer creditworthiness, monitoring outstanding balances, contacting customers regarding overdue payments, and negotiating payment arrangements. They play a key role in ensuring timely cash flow and minimizing financial risks for the organization. Effective communication, attention to detail, and knowledge of financial regulations are important skills for this position.

What is the difference between Credit And Collections Associate vs Accounts Receivable Clerk?

AspectCredit And Collections AssociateAccounts Receivable Clerk
Primary RoleManaging credit risk, collecting overdue payments, and maintaining customer credit profilesRecording and processing incoming payments, invoicing, and reconciling accounts
Required SkillsCommunication, negotiation, knowledge of credit policiesData entry, attention to detail, basic accounting skills
Work EnvironmentOffice setting, interacting with customers and sales teamsOffice setting, primarily clerical and administrative tasks
Common CertificationsCredit and collections certifications, accounting knowledgeBasic accounting or bookkeeping certifications often preferred

While both roles involve financial processes, the Credit And Collections Associate focuses on managing credit risk and collecting overdue payments, whereas the Accounts Receivable Clerk handles invoicing and recording payments. The associate role typically requires stronger communication and negotiation skills, with a focus on credit management, making it distinct in responsibilities and skill set.

How does a Credit and Collections Associate typically collaborate with sales and customer service teams to resolve payment issues?

Credit and Collections Associates frequently work alongside sales and customer service teams to address overdue accounts and resolve customer payment concerns. They coordinate with sales to understand client relationships and any special arrangements, and partner with customer service to clarify billing disputes or product issues that may delay payments. This collaborative approach ensures that payment problems are handled efficiently while maintaining positive client relationships, which is essential for both customer retention and cash flow management.
More about Credit And Collections Associate jobs
What cities are hiring for Credit And Collections Associate jobs? Cities with the most Credit And Collections Associate job openings:
What are the most commonly searched types of Credit And Collections jobs? The most popular types of Credit And Collections jobs are:
What states have the most Credit And Collections Associate jobs? States with the most job openings for Credit And Collections Associate jobs include:
What job categories do people searching Credit And Collections Associate jobs look for? The top searched job categories for Credit And Collections Associate jobs are:
Infographic showing various Credit And Collections Associate job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,674 per year, or $23.4 per hour.
Credit & Collections Associate

Credit & Collections Associate

Steris Corporation

Mentor, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


STERIS rating

8.3

Company rating: 8.3 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

44th of 867 rated healthcare providers


Job description

Position Summary
The key responsibilities of this position are to ensure the timely collection of Customer accounts receivable and to credit qualifying Customers. This position is responsible for identifying and coordinating the resolution of any underlying issues delaying payment and to monitor/assess credit risk. This position works directly with the Customer and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable.
What You'll Do as a Credit & Collections Associate
1. Oversees the credit assessment, collection and ongoing maintenance of Customer accounts.
2. Assesses the creditworthiness of Customers and establishes/revises credit limits in accordance with corporate policies up to $50k-100k. Analyzes financial statements, interprets credit agency reports/ratings, and develops credit limit recommendations.
3. Runs a credit hold report multiple times per day and communicates to the appropriate internal parties the reasons orders remain on credit hold.
4. Contacts Customers directly regarding payment on open accounts receivable.
5. Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable to resolve such issues.
6. Reconciles the entered/invoiced order to the Customer's purchase order and payments received.
7. Prepares collection letters, spreadsheets and Customer account statements as needed.
8. Recommends to the Supervisor, Credit & Collections accounts to be charged off and/or placed with a third party for collection.
9. Produces summarized monthly accounts receivable aging reports, credit memo pending reports, and other reports as required.
10. Alerts the Supervisor, Credit & Collections of any credit concerns.
11. Meets individual goals as established by management, e.g. reduction of dollars past due.
Approximate percentage of time spent:
1. Contact Customers - 50%
2. Prepare reports, assess credit limits, perform account reconciliations - 25%
3. Work with internal resources to resolve issues delaying payment - 25%
The Experience, Skills and Abilities Needed
Required:
  • High School Diploma or GED in Business
  • Minimum one (1) year Credit/Collections or general business experience.

Preferred:
  • Bachelor's Degree (preferred) - finance, accounting or general business.
  • Experience using Oracle, HRC or similar ERP system is preferred

Other:
  • Experience with Microsoft Office suite of products
  • High degree of Customer focus
  • Excellent verbal and written communication skills
  • Ability to build relationships with other departments
  • Detail oriented
  • Excellent organizational, analytical and problem-solving skills
  • High level of professionalism and integrity
  • Ability to work effectively with all levels of the organization including senior management

What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
  • Market Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays
  • Excellent Healthcare, Dental, and Vision benefits
  • Long/Short Term Disability Coverage
  • 401(k) with a company match
  • Maternity & Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Tuition Reimbursement and continued education programs
  • Excellent opportunities for advancement in a stable long-term career

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Pay range for this opportunity is 44,412.50 - $57,475.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

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