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Credit And Collections Associate Jobs (NOW HIRING)

SoFi

Collections Associate

Cottonwood Heights, UT

$16.50 - $22.75/hr

SoFi is seeking experienced Collection Associates who are passionate about the customer experience ... Experience in a financial environment is desired; consumer delinquency and collections, credit ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Processing invoice and credit requests in accordance with collections guidelines * Timely response to inquiries received from other departments associated with patients care * Navigate and gather ...

Sunbit

Collections Associate I

Las Vegas, NV · On-site

$19/hr

Description Title: Collections Associate Location: Las Vegas, Nevada Pay : $19.00/hour + Pay ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

Visionaire Partners

Collections Associate

Cumberland, GA · On-site

$20/hr

Collections Analyst Looking for your next challenging opportunity? Then this role is for you! We ... Monitor aging accounts, assess risk, implement collection actions, and place accounts on credit ...

SoFi

Collections Associate

Cottonwood Heights, UT · On-site

$16.50 - $22.75/hr

SoFi is seeking experienced Collection Associates who are passionate about the customer experience ... Experience in a financial environment is desired; consumer delinquency and collections, credit ...

Broward College

$18.50 - $25/hr

Associate's degree required. Minimum Experience/Training: Three or more years of functional ... Credit & Collections Position Number P0005758 Job Status Full time Regular Department Accounts ...

AVIAT US INC

Credit & Collections Specialist

Austin, TX · On-site

$21.75 - $29/hr

A Bachelor's or Associate Degree in Business Administration, Finance, Management, or equivalent experience is preferred. * 5 years of prior experience in credit and collections is desirable.

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

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All JobsCredit And Collections Associate Jobs

Credit And Collections Associate information

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How much do credit and collections associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for credit and collections associate in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit and Collections Associate, and why are they important?

To thrive as a Credit and Collections Associate, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, usually supported by a degree in finance or accounting. Familiarity with ERP systems, credit management software, and spreadsheets is typically required, along with knowledge of relevant regulations. Strong negotiation, communication, and problem-solving skills help in resolving disputes and building positive relationships with clients. These skills ensure timely collections, minimize bad debt, and maintain healthy cash flow for the organization.

What are Credit and Collections Associates?

Credit and Collections Associates are professionals responsible for managing a company’s accounts receivable. Their main tasks include reviewing credit applications, assessing customer creditworthiness, monitoring outstanding balances, contacting customers regarding overdue payments, and negotiating payment arrangements. They play a key role in ensuring timely cash flow and minimizing financial risks for the organization. Effective communication, attention to detail, and knowledge of financial regulations are important skills for this position.

What is the difference between Credit And Collections Associate vs Accounts Receivable Clerk?

AspectCredit And Collections AssociateAccounts Receivable Clerk
Primary RoleManaging credit risk, collecting overdue payments, and maintaining customer credit profilesRecording and processing incoming payments, invoicing, and reconciling accounts
Required SkillsCommunication, negotiation, knowledge of credit policiesData entry, attention to detail, basic accounting skills
Work EnvironmentOffice setting, interacting with customers and sales teamsOffice setting, primarily clerical and administrative tasks
Common CertificationsCredit and collections certifications, accounting knowledgeBasic accounting or bookkeeping certifications often preferred

While both roles involve financial processes, the Credit And Collections Associate focuses on managing credit risk and collecting overdue payments, whereas the Accounts Receivable Clerk handles invoicing and recording payments. The associate role typically requires stronger communication and negotiation skills, with a focus on credit management, making it distinct in responsibilities and skill set.

How does a Credit and Collections Associate typically collaborate with sales and customer service teams to resolve payment issues?

Credit and Collections Associates frequently work alongside sales and customer service teams to address overdue accounts and resolve customer payment concerns. They coordinate with sales to understand client relationships and any special arrangements, and partner with customer service to clarify billing disputes or product issues that may delay payments. This collaborative approach ensures that payment problems are handled efficiently while maintaining positive client relationships, which is essential for both customer retention and cash flow management.
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Credit And Collections Associate jobs near you
Infographic showing various Credit And Collections Associate job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,674 per year, or $23.4 per hour.
Collections Associate

Collections Associate

SoFi

Cottonwood Heights, UT

$16.50 - $22.75/hr

Other

Posted 27 days ago

Job description

The Role:

SoFi is seeking experienced Collection Associates who are passionate about the customer experience and have the skills and experience to deliver outstanding results. You will be a part of a meticulously assembled team that shares this passion for  delivering an outstanding member experience while resolving delinquent loans . The Collections Specialist is responsible for improving collection rates by employing multi-channel collection efforts in a dialer and chat environment on early stage accounts.  This role reports directly to an Associate Manager in Loss Mitigation.


 

What You'll Do:

  • Work with customers to satisfy any deficient balances 

  • Review, monitor, and engage with a high volume of customers per day 

  • Review delinquent accounts daily, and maintain losses at or below established guidelines for assigned job duties 

  • Accurately documents all account activities and pertinent information including but not limited to verifications and demographic changes 

  • Complete high-risk processes with accuracy (i.e. Bankruptcy, Cease/Desist, Attorney Representation, etc.)

  • Independently review extension and forbearance requests 

  • Manage all process tasks and functions associated with the forbearance programs

  • Meet individual and departmental objectives set by department management 

  • Efficiently assess and recommend action to members concerning all other loan issues 

  • Make recommendations to management for loans needing additional attention 

  • Strives to continuously improve the quality and productivity of work 

  • Be an important part of a lean but growing team with touchpoints across the organization 

  • Some evening and weekend hours will be required.


 

What You'll Need:

  • 1+ years of first or third-party collection experience. Experience in a financial environment is desired; consumer delinquency and collections, credit underwriting, or customer service experience preferred 

  • Strong ability to negotiate repayment plans for early-stage accounts with varying levels of delinquency 

  • 1+ years of customer service experience with an aptitude in de escalating difficult situations 

  • College degree desired. High school diploma or GED required 

  • Exceptional organizational skills and attention to detail 

  • Strong work ethic and pride in work product 

  • Demonstrates a strong customer orientation. 

  • Ability to successfully adapt and adjust to changes in business, regulatory, and economic environments.

  • Firm understanding of personal finance and credit industry best practices 

  • General computer literacy 

  • Aptitude for working independently while maintaining a team-first mentality 

  • Ability to work under tight deadlines and exhibit grace under pressure 

  • Desire to improve members financial situation but ability to make tough decisions 

  • Excellent written and verbal communication skills 

  • Proficiency in Microsoft Office, Google, and the ability to learn proprietary systems 


 

Nice To Have:

  • Sales experience is a plus

  • Skilled in developing both external and internal content such as customer communications and the development of procedures and work documents.

  • Skilled in root cause analysis and problem resolution with both quantitative and qualitative data.

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