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Credit And Collections Assistant Jobs (NOW HIRING)

TOPS Products

Credit & Collections Analyst

Naperville, IL · On-site

$25.91 - $34.50/hr

Analyze root causes of late payments and recommend process improvements * Assist in developing and ... credit, collections, or Accounts Receivable Strong understanding of AR processes, credit risk ...

Secretariat

Credit & Collections Manager

Atlanta, GA · On-site

Partner with internal stakeholders to implement appropriate retainer and prepayment practices * Assist in establishing onboarding standards for new clients, including credit checks Collections ...

York Design Group

Credit/Collections Analyst

York, PA · On-site

Participate in month-end close activities by providing aging reports and collection status updates. * Assist with continuous improvement of credit and collections processes to increase efficiency and ...

Robert Half

Credit & Collections Specialist

Lakeland, FL · On-site

$50K - $65K/yr

We are looking for a Credit & Collections Specialist to join our team in Lakeland, Florida. This ... and assist with recommendations related to write-offs for uncollectible accounts. This is a ...

Xylem

Director of Credit and Collections

Charlotte, NC · Hybrid

Transformation & Continuous Improvement * Assist in the continued evolution of Credit, Collections, and Dispute Management toward a centralized Shared Services/Center of Excellence model. * Partner ...

Xylem

Director of Credit and Collections

Charlotte, NC · On-site

Transformation & Continuous Improvement * Assist in the continued evolution of Credit, Collections, and Dispute Management toward a centralized Shared Services/Center of Excellence model. * Partner ...

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Credit And Collections Assistant information

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How much do credit and collections assistant jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for credit and collections assistant in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Credit and Collections Assistant, and how are they typically addressed?

Credit and Collections Assistants often encounter challenges such as handling difficult conversations with customers regarding overdue payments and balancing the need for timely collections with maintaining positive client relationships. To address these issues, professionals in this role use strong communication skills, empathy, and negotiation techniques to resolve disputes and find mutually agreeable payment solutions. They also work closely with sales and accounting teams to ensure accurate account information and support credit risk assessments, fostering a collaborative environment that helps minimize future collection challenges.

What are Credit and Collections Assistants?

Credit and Collections Assistants are professionals who help organizations manage outstanding accounts and ensure that customers pay their invoices on time. Their duties typically include reviewing credit applications, maintaining accurate records, contacting customers about overdue payments, and assisting with resolving billing issues. They often work closely with the finance and accounting departments to monitor accounts receivable and support the overall financial health of the company. Strong communication, organizational, and analytical skills are important in this role.

What are the key skills and qualifications needed to thrive as a Credit and Collections Assistant, and why are they important?

To thrive as a Credit and Collections Assistant, you need strong analytical skills, attention to detail, and a solid understanding of accounting or finance principles, often supported by relevant qualifications or experience. Familiarity with credit management software, ERP systems, and proficiency in Microsoft Excel are typically required. Excellent communication, negotiation abilities, and organizational skills help you manage client relationships and resolve outstanding accounts effectively. These skills ensure accurate financial record-keeping, timely collections, and the maintenance of positive customer relationships, all of which are critical for an organization's cash flow and financial health.

What is the difference between Credit And Collections Assistant vs Accounts Receivable Clerk?

AspectCredit And Collections AssistantAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require basic financial certificationsHigh school diploma; familiarity with accounting software
Work EnvironmentOffice setting, interacting with customers and finance teamsOffice setting, handling invoicing and payment processing
Employer & Industry UsageFinancial services, retail, healthcareRetail, manufacturing, service industries
Primary FocusCollecting overdue payments, managing credit limitsManaging accounts receivable, invoicing, and payment posting

While both roles involve financial transactions, the Credit And Collections Assistant primarily focuses on collecting overdue payments and managing credit accounts, whereas the Accounts Receivable Clerk handles invoicing, payment processing, and maintaining receivable records. Understanding these differences helps in choosing the right career path or job search focus.

What cities are hiring for Credit And Collections Assistant jobs? Cities with the most Credit And Collections Assistant job openings:
What are the most commonly searched types of Credit And Collections jobs? The most popular types of Credit And Collections jobs are:
What states have the most Credit And Collections Assistant jobs? States with the most job openings for Credit And Collections Assistant jobs include:
Credit And Collections Assistant jobs near you
Infographic showing various Credit And Collections Assistant job openings in the United States as of June 2026, with employment types broken down into 24% Full Time, 74% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Credit & Collections Analyst

topsproducts

Naperville, IL • Hybrid

Other

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

Credit & Collections Analyst

Position Summary

The Credit & Collections Analyst is responsible for managing customer credit risk while driving the timely collection of outstanding receivables. This role is heavily focused on Accounts Receivable performance, cash flow optimization, and minimizing bad debt exposure in a B2B manufacturing environment. The analyst partners closely with Sales and Customer Service to ensure effective credit decisions without disrupting customer relationships.

Key Responsibilities
Credit Analysis & Risk Management

  • Evaluate customer creditworthiness using financial statements, credit reports, and payment history
  • Establish and maintain credit limits, terms, and risk classification
  • Review and approve/reject sales orders held for credit concern
  • Monitor customer accounts for changes in risk profile and recommend appropriate actions

Accounts Receivable Management

  • Actively manage AR aging to ensure timely collection of outstanding invoices
  • Monitor past-due accounts and prioritize collection efforts based on risk and exposure
  • Reconcile customer accounts, investigate discrepancies, and resolve billing disputes
  • Ensure accurate application of payments and proper account maintenance in ERP system

Collections (Primary Focus)

  • Execute proactive collection strategies through calls, emails, and customer outreach
  • Resolve delinquent accounts while preserving customer relationships
  • Escalate high-risk accounts and recommend credit holds or legal action when necessary
  • Collaborate with Sales to resolve disputes impacting payment delays
  • Track and document collection activities and maintain detailed account notes

Reporting & Process Improvement

  • Prepare regular reports on AR aging, delinquency trends, and collection performance
  • Analyze root causes of late payments and recommend process improvements
  • Assist in developing and refining credit and collection policies and procedures


Qualifications

  • Bachelor's degree in finance, accounting, or business-related field (or equivalent experience)
  • 2-5+ years of experience in credit, collections, or Accounts Receivable
    Strong understanding of AR processes, credit risk assessment, and collections strategies 
  • Experience with ERP systems (Microsoft D365 is a plus) and above-average Excel skills
  • Familiarity with credit reporting agencies and tools is a plus


Skills & Competencies

  • Strong collections skills (firm but professional approach)
  • Solid analytical and problem-solving abilities
  • High attention to detail and accuracy in account management
  • Ability to handle difficult conversations and conflict resolution
  • Strong time management and ability to prioritize a high-volume portfolio
  • Collaborative mindset with cross-functional teams (Sales, Customer Service, Finance)


What We Offer

  • Competitive salary and comprehensive benefits package (health, dental, vision, 401(k))
  • Opportunities for professional growth and advancement
  • Collaborative and dynamic work environment
  • Hybrid work schedule (3 days in office/ 2 days remote)
  • Onsite location: Naperville, IL 

Inside (sheltered) 100%

Exempt Status: Hourly / Full-time / Days

Average Hours: 40 hours per week

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