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Credit And Collections Assistant Jobs in Ohio (NOW HIRING)

Everest Fuel

Credit & Collections Specialist

Cleveland, OH · Hybrid

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... * Assist in contacting past due customers for payment, negotiate payment plans if needed.

Flexjet

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... Apply daily cash and lockbox to customers accounts and email customers with discrepancies. * Assist ...

Bush Specialty Vehicles

Collections Representative

Mason, OH · On-site

$16 - $20.75/hr

... experience in credit, collections, or finance. Training on company systems and collection ... Professionally communicate payment options and assist customers in resolving outstanding balances

Bush Truck Leasing

Collections Representative

Mason, OH · On-site

$16 - $20.75/hr

... experience in credit, collections, or finance. Training on company systems and collection ... Professionally communicate payment options and assist customers in resolving outstanding balances

MasterBrand Cabinets LLC

Collections Associate (Remote)

$18 - $24.50/hr

In this role, you are the main contact for credit and collection information to the assigned ... Partner with scheduling, manufacturing, cash applications, EDI and master data to assist customers ...

New

MasterBrand Cabinets LLC

Collections Associate

Beachwood, OH · On-site

$16.75 - $23/hr

In this role, you are the main contact for credit and collection information to the assigned ... Partner with scheduling, manufacturing, cash applications, EDI and master data to assist customers ...

MasterBrand, Inc.

Collections Associate

Beachwood, OH · On-site

$52 - $70/hr

In this role, you are the main contact for credit and collection information to the assigned ... Partner with scheduling, manufacturing, cash applications, EDI and master data to assist customers ...

New

Robert Half

Collections Specialist

Sharonville, OH · On-site

$50K - $55K/yr

Collections Specialist We are seeking a detail-oriented Collections Specialist to join a well ... * Assist with new customer account setup and credit-related processes. * Maintain accurate ...

Rent-A-Center

Assistant Manager - Credit

Springfield, OH · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Sandusky, OH · On-site

$16.15 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Credit And Collections Assistant information

What is a credit and collections assistant?

Credit and Collections Assistants are professionals who help organizations manage outstanding accounts and ensure that customers pay their invoices on time. Their duties typically include reviewing credit applications, maintaining accurate records, contacting customers about overdue payments, and assisting with resolving billing issues. They often work closely with the finance and accounting departments to monitor accounts receivable and support the overall financial health of the company. Strong communication, organizational, and analytical skills are important in this role.

What are the key skills and qualifications needed to thrive as a credit and collections assistant?

To thrive as a Credit and Collections Assistant, you need strong analytical skills, attention to detail, and a solid understanding of accounting or finance principles, often supported by relevant qualifications or experience. Familiarity with credit management software, ERP systems, and proficiency in Microsoft Excel are typically required. Excellent communication, negotiation abilities, and organizational skills help you manage client relationships and resolve outstanding accounts effectively. These skills ensure accurate financial record-keeping, timely collections, and the maintenance of positive customer relationships, all of which are critical for an organization's cash flow and financial health.

What are some common challenges faced by a credit and collections assistant, and how are they typically addressed?

Credit and Collections Assistants often encounter challenges such as handling difficult conversations with customers regarding overdue payments and balancing the need for timely collections with maintaining positive client relationships. To address these issues, professionals in this role use strong communication skills, empathy, and negotiation techniques to resolve disputes and find mutually agreeable payment solutions. They also work closely with sales and accounting teams to ensure accurate account information and support credit risk assessments, fostering a collaborative environment that helps minimize future collection challenges.

What is the difference between Credit And Collections Assistant vs Accounts Receivable Clerk?

AspectCredit And Collections AssistantAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require basic financial certificationsHigh school diploma; familiarity with accounting software
Work EnvironmentOffice setting, interacting with customers and finance teamsOffice setting, handling invoicing and payment processing
Employer & Industry UsageFinancial services, retail, healthcareRetail, manufacturing, service industries
Primary FocusCollecting overdue payments, managing credit limitsManaging accounts receivable, invoicing, and payment posting

While both roles involve financial transactions, the Credit And Collections Assistant primarily focuses on collecting overdue payments and managing credit accounts, whereas the Accounts Receivable Clerk handles invoicing, payment processing, and maintaining receivable records. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Credit And Collections jobs in Ohio?

The most popular types of Credit And Collections jobs in Ohio are:

Credit And Collections Assistant jobs near you
Infographic showing various Credit And Collections Assistant job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Credit & Collections Specialist

Everest Fuel

Cleveland, OH • Hybrid

$21 - $28.25/hr

Full-time

Re-posted 20 days ago

Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.

Location: Hybrid – Plymouth, MA or Cleveland, OH

Duties and Responsibilities:

  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers’ accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:

  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers’ needs while maintaining best practices for the long-term goals of the company.

Qualifications:

  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.