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Credit And Collections Assistant Jobs in Ohio (NOW HIRING)

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in ... Develop and utilize performance metrics for the Credit Department. * Assist in modifying processes ...

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in ... Develop and utilize performance metrics for the Credit Department. * Assist in modifying processes ...

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in ... Develop and utilize performance metrics for the Credit Department. * Assist in modifying processes ...

The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in ... Develop and utilize performance metrics for the Credit Department. * Assist in modifying processes ...

Credit & Collections Clerk

Delphos, OH ยท On-site

$15.50 - $20.25/hr

Job Summary: The CREDIT & COLLECTIONS CLERK works under the direction of the Credit Manager ... Be the first to answer incoming queue calls to assist customers and drivers. * Run Payments through ...

Credit & Collections Specialist

Cleveland, OH ยท Hybrid

$21 - $28.25/hr

The Credit & Collections Specialist is responsible for working with the Director, Risk Management ... * Assist in contacting past due customers for payment, negotiate payment plans if needed.

Collections Representative

Mason, OH ยท On-site

$16 - $20.75/hr

... experience in credit, collections, or finance. Training on company systems and collection ... Professionally communicate payment options and assist customers in resolving outstanding balances

Collections Representative

Mason, OH

$16 - $20.75/hr

... experience in credit, collections, or finance. Training on company systems and collection ... Professionally communicate payment options and assist customers in resolving outstanding balances

Collections Specialist

Sharonville, OH ยท On-site

$17 - $23/hr

Collections Specialist We are seeking a detail-oriented Collections Specialist to join a well ... * Assist with new customer account setup and credit-related processes. * Maintain accurate ...

Assistant Manager - Credit

Dayton, OH ยท On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Toledo, OH ยท On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Urbana, OH ยท On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Columbus, OH ยท On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Collections Specialist

Blue Ash, OH ยท On-site

$23 - $25/hr

Process account adjustments, credits, and write-offs when appropriate. * Assist with month-end ... Qualifications * 2+ years of collections, accounts receivable, or accounting experience.

Assistant Manager - Credit

Dayton, OH ยท On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Credit And Collections Assistant information

What is a credit and collections assistant?

Credit and Collections Assistants are professionals who help organizations manage outstanding accounts and ensure that customers pay their invoices on time. Their duties typically include reviewing credit applications, maintaining accurate records, contacting customers about overdue payments, and assisting with resolving billing issues. They often work closely with the finance and accounting departments to monitor accounts receivable and support the overall financial health of the company. Strong communication, organizational, and analytical skills are important in this role.

What are the key skills and qualifications needed to thrive as a credit and collections assistant?

To thrive as a Credit and Collections Assistant, you need strong analytical skills, attention to detail, and a solid understanding of accounting or finance principles, often supported by relevant qualifications or experience. Familiarity with credit management software, ERP systems, and proficiency in Microsoft Excel are typically required. Excellent communication, negotiation abilities, and organizational skills help you manage client relationships and resolve outstanding accounts effectively. These skills ensure accurate financial record-keeping, timely collections, and the maintenance of positive customer relationships, all of which are critical for an organization's cash flow and financial health.

What are some common challenges faced by a credit and collections assistant, and how are they typically addressed?

Credit and Collections Assistants often encounter challenges such as handling difficult conversations with customers regarding overdue payments and balancing the need for timely collections with maintaining positive client relationships. To address these issues, professionals in this role use strong communication skills, empathy, and negotiation techniques to resolve disputes and find mutually agreeable payment solutions. They also work closely with sales and accounting teams to ensure accurate account information and support credit risk assessments, fostering a collaborative environment that helps minimize future collection challenges.

What is the difference between Credit And Collections Assistant vs Accounts Receivable Clerk?

AspectCredit And Collections AssistantAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require basic financial certificationsHigh school diploma; familiarity with accounting software
Work EnvironmentOffice setting, interacting with customers and finance teamsOffice setting, handling invoicing and payment processing
Employer & Industry UsageFinancial services, retail, healthcareRetail, manufacturing, service industries
Primary FocusCollecting overdue payments, managing credit limitsManaging accounts receivable, invoicing, and payment posting

While both roles involve financial transactions, the Credit And Collections Assistant primarily focuses on collecting overdue payments and managing credit accounts, whereas the Accounts Receivable Clerk handles invoicing, payment processing, and maintaining receivable records. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Credit And Collections jobs in Ohio?

The most popular types of Credit And Collections jobs in Ohio are:

Infographic showing various Credit And Collections Assistant job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Credit & Collections Manager

Cleveland, OH โ€ข Hybrid

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Job description

Why youโ€™ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

  • The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting
  • Located in Cleveland, OH
  • Full-Time
  • Hybrid

The Credit & Collections Manager holds a position of accountability, overseeing the entire credit management and contract management functions within the organization. With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections Manager will play a pivotal role in safeguarding corporate assets, ensuring effective credit risk assessment, and fostering positive relationships both internally and externally.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Credit Management:

  • Manage and oversee all credit functions for the division.
  • Establish credit terms and procedures for the control of assets, records, loan collateral, or securities.
  • Protect corporate assets by filing necessary liens/UCCโ€™s where applicable.
  • Ensure compliance with state and federal procedures.

Contract Management:

  • Review contracts for proper language prior to acceptance.
  • Work closely with Contract Administration to ensure timely issuance of non-system invoices and deposits receipt within contract terms.

Supervision and Leadership:

  • Supervise Credit Analysts and manage workflow.
  • Maintain appropriate staffing levels to meet the credit needs of the organization and customers.

Performance Metrics and Efficiency:

  • Develop and utilize performance metrics for the Credit Department.
  • Assist in modifying processes and procedures to maximize efficiency.
  • Effectively utilize technology to aid in managing department productivity.

Credit Risk Assessment:

  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit to customers.
  • Exercise wise judgment when making risk assessment decisions regarding terms, credit limits, and payment plans.

Customer Relationship Management:

  • Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication.
  • Act as a liaison between Sales, Accounting, Credit, Design, & Management for proper adherence to policies and approvals.

Training and Professional Development:

  • Conduct Credit training for new hires in the organization.
  • Attend NACM meetings as requested.
  • Commit to growth in understanding the foodservice industry.

Communication and Reporting:

  • Communicate and appropriately elevate A/R concerns and resolutions through the preparation and distribution of A/R aging to CFO.

COMPETENCIES:

  • Strong business acumen with a concentration in Accounting and Credit.
  • Advanced proficiency in MS Office suite and operating systems.
  • Thorough knowledge of economic and accounting principles and practices.
  • Accurate interpretation of credit reports.
  • Strong negotiating skills.
  • Excellent customer service, sales-minded attitude.
  • Advanced math skills.
  • Excellent ability to assess, negotiate, and follow up on credit issues.
  • Ability to maintain a positive attitude and enthusiasm under all circumstances.
  • High level of work ethic, willing to put in time and effort to meet customer needs.

QUALIFICATIONS & EXPERIENCE:

  • 6 โ€“ 8 years of progressive Credit experience, or equivalent Military or practical experience.
  • 2+ years as a Credit Manager for an $75M+ organization.
  • Experience in foodservice sales or distribution.
  • Corporate contract sales experience.
  • Fair Credit Practices training preferred.
  • Clean Credit background.
  • Team management and leadership experience.
  • Ability to successfully pass a background check post offer acceptance.

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