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Credit And Collections Assistant Jobs in Virginia

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Beacon Credit Union

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Carpenter Co.

Collections Specialist

Richmond, VA

$18.50 - $24.75/hr

Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ... Backup credit cards and check by fax processing. * Assist the Credit Manager and Director of Credit ...

Carpenter Co.

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ... Backup credit cards and check by fax processing. * Assist the Credit Manager and Director of Credit ...

Carpenter Co.

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ... Backup credit cards and check by fax processing. * Assist the Credit Manager and Director of Credit ...

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over ... delinquency and to assist them in bringing the account current on financial products like ...

Rent-A-Center

Assistant Manager - Credit

Richmond, VA · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Beacon Credit Union

Collections Specialist

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission ... Provide support for the collections department and branch managers in fulfilling customer requests ...

Beacon Credit Union

Collections Specialist

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission ... Provide support for the collections department and branch managers in fulfilling customer requests ...

Rent-A-Center

Assistant Manager - Credit

Emporia, VA · On-site

$16.15 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Hopewell, VA · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Richmond, VA · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

VA · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Emporia, VA · On-site

$16.15 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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All JobsCredit And Collections JobsCredit And Collections Assistant JobsCredit And Collections Assistant Jobs in Virginia

Credit And Collections Assistant information

What is a credit and collections assistant?

Credit and Collections Assistants are professionals who help organizations manage outstanding accounts and ensure that customers pay their invoices on time. Their duties typically include reviewing credit applications, maintaining accurate records, contacting customers about overdue payments, and assisting with resolving billing issues. They often work closely with the finance and accounting departments to monitor accounts receivable and support the overall financial health of the company. Strong communication, organizational, and analytical skills are important in this role.

What are the key skills and qualifications needed to thrive as a credit and collections assistant?

To thrive as a Credit and Collections Assistant, you need strong analytical skills, attention to detail, and a solid understanding of accounting or finance principles, often supported by relevant qualifications or experience. Familiarity with credit management software, ERP systems, and proficiency in Microsoft Excel are typically required. Excellent communication, negotiation abilities, and organizational skills help you manage client relationships and resolve outstanding accounts effectively. These skills ensure accurate financial record-keeping, timely collections, and the maintenance of positive customer relationships, all of which are critical for an organization's cash flow and financial health.

What are some common challenges faced by a credit and collections assistant, and how are they typically addressed?

Credit and Collections Assistants often encounter challenges such as handling difficult conversations with customers regarding overdue payments and balancing the need for timely collections with maintaining positive client relationships. To address these issues, professionals in this role use strong communication skills, empathy, and negotiation techniques to resolve disputes and find mutually agreeable payment solutions. They also work closely with sales and accounting teams to ensure accurate account information and support credit risk assessments, fostering a collaborative environment that helps minimize future collection challenges.

What is the difference between Credit And Collections Assistant vs Accounts Receivable Clerk?

AspectCredit And Collections AssistantAccounts Receivable Clerk
CredentialsHigh school diploma; some roles may require basic financial certificationsHigh school diploma; familiarity with accounting software
Work EnvironmentOffice setting, interacting with customers and finance teamsOffice setting, handling invoicing and payment processing
Employer & Industry UsageFinancial services, retail, healthcareRetail, manufacturing, service industries
Primary FocusCollecting overdue payments, managing credit limitsManaging accounts receivable, invoicing, and payment posting

While both roles involve financial transactions, the Credit And Collections Assistant primarily focuses on collecting overdue payments and managing credit accounts, whereas the Accounts Receivable Clerk handles invoicing, payment processing, and maintaining receivable records. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Credit And Collections jobs in Virginia?

The most popular types of Credit And Collections jobs in Virginia are:

Credit And Collections Assistant jobs near you
Infographic showing various Credit And Collections Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Collections Department Lead

Beacon Credit Union

Lynchburg, VA • On-site

$18 - $24.25/hr

Full-time

Re-posted 7 days ago

Job description

Role
The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."
The Collections Lead is responsible for overseeing advanced collection activities, guiding team members, and managing complex accounts involving bankruptcy, loan restructuring, and collateral recovery. This role requires strong analytical skills, sound judgment, and the ability to navigate sensitive financial situations while maintaining compliance with internal policies and regulatory standards.
Major Duties and Responsibilities
• Serve as the primary point of contact to the Assistant Vice President of Credit Solutions for recommendation of complex or escalated accounts, including bankruptcies, restructures, charge offs, and repossessions.
• Review, analyze, and manage accounts in active bankruptcy (Ch. 7, 11, 13), ensuring accurate documentation, timely filings, and compliance with all legal requirements.
• Evaluate member financial situations to recommend and structure appropriate workout solutions, extensions, or repayment plans.
• Oversee repossession processes from assignment through liquidation, ensuring adherence to UCC guidelines and maximizing recovery value.
• Provide guidance and support to collection staff on procedures, best practices, and regulatory compliance.
• Monitor delinquency trends and assist in developing strategies to reduce past due accounts and mitigate loss exposure.
• Prepare and present reports on high-risk accounts, bankruptcy activity, and recovery outcomes to the Assistant Vice President of Credit Solutions.
• Maintain strong working relationships with attorneys, trustees, vendors, and internal departments to support efficient resolution of accounts.
• Ensure all collection activities are conducted professionally, ethically, and in alignment with organizational standards.
Experience, Education and Preferred Skills
Experience:
- 2-4 years of experience in collections, loan servicing, bankruptcy processing, repossession coordination, or related financial services roles.
- Demonstrated knowledge of bankruptcy chapters, timelines, and creditor rights.
- Experience with loan restructuring, extensions, and workout solutions.
- Familiarity with repossession procedures, collateral valuation, and UCC requirements.
- Strong communication, negotiation, and problem-solving skills.
- Ability to interpret financial statements, payment histories, and legal documents.
- High attention to detail with strong organizational and documentation skills.
- Ability to work independently while supporting team goals
- Previous collection experience required.
Education/Certifications/Licenses:
- Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course.
Preferred Skills:
• Prior experience in a credit union, bank, or lending institution.
• Working knowledge of collection systems and bankruptcy tracking tools.
• Leadership experience or the ability to mentor and support junior
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Beacon Credit Union is an EEO employer - M/F/Vets/Disabled
Beacon Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status

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