Credit Collections Associate Jobs in Virginia (NOW HIRING)

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.

Growing your expertise and expanding your skillset with every project.

Collaborating with a vibrant, inclusive, global team.

It's possible with a role at ChemTreat.

ChemTreat, a Veralto company, is the nation's largest and fastest-growing specialty chemical company dedicated solely to industrial water treatment. Our 2,000 associates across North and South America help customers—from power producers to food and beverage companies to the automotive industry—optimize operations while protecting people and the environment.

When you join the ChemTreat team and the broader Veralto network, you'll have the chance to shape the future of both your career and the planet. You'll have opportunities to build new skills and invest in your development, all while doing meaningful work that impacts the world's vital water resources.

The Credit, Collections, and Cash Supervisor provides day-to-day leadership of the Credit, Collections, and Cash Application teams, ensuring timely collection of accounts receivable, accurate application of customer payments, resolution of customer issues, achievement of departmental goals, and development of team members. The Supervisor serves as the primary resource for escalations, coaching, workload balancing, and operational execution across collections and cash application activities.

The successful candidate is a hands-on people leader who drives accountability, develops associates, monitors daily performance metrics, and partners with internal stakeholders to deliver exceptional customer service while supporting the company's cash flow and working capital objectives.

This position is based onsite at our Glen Allen, VA office and requires working in the office Monday through Friday.

In This Role, a Typical Day Will Look Like:

• Responsible for developing relationships to facilitate the collection of accounts receivable and resolving internal and external issues preventing timely payment.
• Leads daily team performance through the application of VES principles and daily management practices, coaching associates, removing barriers, and driving continuous improvement in collections and cash application processes.
• Manage associates responsible for collections, payment discrepancy resolution, invoice inquiries, statement requests, and account reconciliations.
• Lead and support the Cash Application team responsible for timely and accurate application of customer payments.
• Oversee the research and resolution of unapplied and unsettled cash balances, ensuring aged items are addressed promptly.
• Ensure remittance information is obtained, validated, and applied accurately to customer accounts.
• Monitor and support the processing of credit card payments and related customer inquiries.
• Partner with Treasury, Accounts Receivable, Customer Service, Sales, and other stakeholders to resolve payment application issues and unidentified receipts.
• Establish and monitor performance metrics related to collections, cash application accuracy, timeliness, and aged unsettled cash.
• Provide day-to-day guidance, coaching, and support to team members while serving as the primary escalation point for complex issues.

As a supervisor, You Will Also:

• Provide coaching, training, performance management, and career development for Collections and Cash Application associates.
• Assign and rebalance workloads based on business needs and service levels.
• Conduct performance evaluations and ongoing feedback discussions.
• Lead daily management activities including KPI review, workload balancing, issue resolution, and team communications.
• Maintain departmental training procedures and onboarding plans.
• Participate in process improvement initiatives and VES activities.
• Ensure accurate maintenance of collection files, cash application documentation, and system records.

Essential Requirements:

• Strong understanding of collections, accounts receivable, cash application, payment processing, and customer account reconciliation.
• Experience researching unapplied cash, bank activity, remittance processing, and customer payment allocation.
• Strong leadership, coaching, and team development skills.
• Ability to analyze payment trends and identify opportunities to improve operational efficiency and accuracy.
• Excellent communication, customer service, problem-solving, and analytical skills.
• Bachelor's degree in Accounting/Finance or 4+ years in Billing/Collections roles with increased responsibility.
• 2–4 years of supervisor/management experience preferred.

ChemTreat is proud to be a part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources™—and building rewarding careers along the way.

US ONLY :

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $85,000 - $90,000 USD per year. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.