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Remote Debt Collections Jobs in Virginia (NOW HIRING)

Sentara Healthcare

Paralegal

Virginia Beach, VA · On-site +1

Must demonstrate a strong knowledge of the legal collections process. On site at 1330 Sentara Park ... For positions that are available as remote work, Sentara Health employs associates in the following ...

All JobsDebt Collections JobsRemote Debt Collections JobsRemote Debt Collections Jobs in Virginia

Remote Debt Collections information

What are the key skills and qualifications needed to thrive as a remote debt collections specialist?

To thrive as a Remote Debt Collections Specialist, you need a solid understanding of debt collection laws, negotiation techniques, and strong verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and payment processing platforms is typically required. Standout professionals demonstrate resilience, empathy, and problem-solving skills to maintain positive client relationships under pressure. These skills are important to maximize collection rates while ensuring compliance and maintaining a positive brand reputation.

What is a remote debt collections job?

A remote debt collections job involves contacting individuals or businesses to recover overdue payments, all while working from home or another remote location. Professionals in this role use phone calls, emails, and other communication methods to negotiate payment plans and resolve outstanding debts. They typically follow strict guidelines and regulations to ensure fair and legal practices. Remote debt collectors must have strong communication and negotiation skills, as well as the ability to manage sensitive information confidentially.

How does a remote debt collections specialist typically collaborate with team members and supervisors while working from home?

As a remote debt collections specialist, you will regularly communicate with your team and supervisors through digital channels such as email, chat platforms, and video meetings. Daily or weekly virtual team meetings are common for sharing updates, discussing challenging accounts, and aligning on collection strategies. Collaboration with supervisors often includes receiving feedback, performance coaching, and guidance on compliance protocols. Despite working independently, staying connected and responsive to your team is key to resolving issues efficiently and meeting collection targets.

What is the difference between Remote Debt Collections vs Remote Credit Analyst?

AspectRemote Debt CollectionsRemote Credit Analyst
Required CredentialsCollections certification, basic financial knowledgeFinance or accounting degree, credit analysis certifications
Work EnvironmentCustomer communication, debt recoveryFinancial data analysis, credit risk assessment
Employer & Industry UsageDebt collection agencies, financial institutionsBanks, lending companies, financial services
Search & Comparison IntentDebt recovery, collections jobsCredit analysis, risk assessment roles

Remote Debt Collections and Remote Credit Analyst roles share some financial knowledge requirements but differ mainly in focus. Debt collectors primarily recover overdue payments, while credit analysts evaluate creditworthiness. Both roles are common in financial sectors and often require related certifications, but their daily tasks and employer types vary significantly.

What are the most commonly searched types of Debt Collections jobs in Virginia? The most popular types of Debt Collections jobs in Virginia are:
What are popular job titles related to Remote Debt Collections jobs in Virginia? For Remote Debt Collections jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Debt Collections jobs in Virginia look for? The top searched job categories for Remote Debt Collections jobs in Virginia are:
Remote Debt Collections jobs near you
Infographic showing various Remote Debt Collections job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Collections Specialist

BCA Financial Services

Richmond, VA • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Description

$17/hour + Monthly Commission | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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