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Cash Collections Analyst Jobs in Virginia (NOW HIRING)

Collections Specialist

Norfolk, VA · On-site

$55K - $65K/yr

By analyzing aging data and payment trends, the specialist will contribute to strategies that ... Ultimately, this role is vital for protecting the company's cash position while preserving positive ...

Collections Specialist

Norfolk, VA · On-site

$55K - $65K/yr

By analyzing aging data and payment trends, the specialist will contribute to strategies that ... Ultimately, this role is vital for protecting the company's cash position while preserving positive ...

Program Financial Analyst

Herndon, VA · On-site

$80K - $128K/yr

Monitor funding levels, burn rate, milestone billings, labor posting accuracy, and cash collections ... Prepare, review, and analyze financial reports, dashboards, and program performance metrics.

Program Financial Analyst

Herndon, VA · On-site

$80K - $128K/yr

Monitor funding levels, burn rate, milestone billings, labor posting accuracy, and cash collections ... Prepare, review, and analyze financial reports, dashboards, and program performance metrics.

Program Financial Analyst

Herndon, VA · On-site

$80K - $128K/yr

Monitor funding levels, burn rate, milestone billings, labor posting accuracy, and cash collections ... Prepare, review, and analyze financial reports, dashboards, and program performance metrics.

Cash Application Specialist

Glen Allen, VA · On-site

$18.75 - $23.25/hr

Submit EFT requests to vendors, review and process chargebacks, post and last day cash on Saturday, and assist collections with root cause analysis on invoices/payments SUPPLEMENTAL RESPONSIBILITIES

Cash Application Specialist

Glen Allen, VA · On-site

$18.75 - $23.25/hr

Submit EFT requests to vendors, review and process chargebacks, post and last day cash on Saturday, and assist collections with root cause analysis on invoices/payments SUPPLEMENTAL RESPONSIBILITIES

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Cash Collections Analyst information

What are common challenges faced by cash collections analysts and how can they be addressed?

Cash Collections Analysts often encounter challenges such as managing overdue accounts, handling difficult customer conversations, and balancing a high volume of accounts. To address these, strong organizational skills, effective communication, and the ability to remain calm under pressure are crucial. Collaborating closely with sales and customer service teams also helps resolve disputes and maintain positive client relationships, ultimately improving collection rates and reducing outstanding balances.

What does a cash collections analyst do?

A Cash Collections Analyst is responsible for managing and overseeing a company's incoming payments and ensuring that outstanding invoices are collected in a timely manner. They analyze accounts receivable data, communicate with clients about overdue payments, and work closely with the finance team to resolve any discrepancies. Their goal is to optimize cash flow and minimize the risk of bad debt by implementing effective collection strategies and maintaining strong customer relationships.

What is the difference between Cash Collections Analyst vs Accounts Receivable Specialist?

AspectCash Collections AnalystAccounts Receivable Specialist
Primary FocusCollecting outstanding payments and managing overdue accountsManaging invoicing, billing, and recording payments
Skills & CertificationsFinancial analysis, communication skills, familiarity with collection softwareAccounting knowledge, attention to detail, proficiency in accounting software
Work EnvironmentFinance or accounting departments, often in corporate settingsFinance or accounting departments, often in corporate settings
Common UsageUsed by companies focusing on debt recovery and cash flow managementUsed by companies managing overall accounts receivable processes

The main difference is that a Cash Collections Analyst primarily focuses on recovering overdue payments and managing collections, while an Accounts Receivable Specialist handles invoicing, recording payments, and maintaining customer accounts. Both roles require financial knowledge and work within similar environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a cash collections analyst?

To thrive as a Cash Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with ERP systems like SAP or Oracle, proficiency in Excel, and experience using collections management software are typically required. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and resolve payment issues efficiently. These skills and qualities are crucial for optimizing cash flow, minimizing bad debt, and maintaining positive client relationships.
What cities in Virginia are hiring for Cash Collections Analyst jobs? Cities in Virginia with the most Cash Collections Analyst job openings:

Collections Specialist Mon-Fri 8am-5pm

VRC Companies Careers

Roanoke, VA • On-site

$19/hr

Full-time

Re-posted 22 hours ago


Job description

Description:

Position Summary: The Account Resolution Specialist is a position reporting directly to the Senior Account Resolution Specialist and will fill a critical role within the business to help improve the overall process of cash collections. This position is responsible for supporting their Area Vice President and the locations they are responsible for.

This includes helping to improve the Company’s cash collections and DSO metrics. The Account Resolution Specialist will work closely with the AR Invoicing and Cash Applications teams in providing the best experience to all customers.

Responsibilities: This position will be instrumental in assisting with the managing of AR Collections and operations for approximately 40,000 customers and $200M+ revenue per annum. This position is highly visible and requires the ability to prioritize, plan, and work cross-functionally with other departments.

Our ideal candidate is familiar with some accounting procedures and can manage daily financial transactions end-to-end.

Some additional responsibilities include:

  • Monitor assigned portfolio of clients
  • Become familiar with client billing guidelines in their respective portfolios
  • Apply appropriate procedures to troubleshoot non-payment, including skip tracing, dunning letters, collection calls and e-mails.
  • Conduct regular reviews of your portfolio to ensure that paged receivables are being properly addressed and uncollected accounts are escalated appropriately
  • Interfaces with field, sales management and Customer Service on resolving customer billing disputes, collection assistance
  • Attend monthly meetings with AVP’s and DOO’s regarding aging performance and problem accounts.
  • Review policies and procedures and suggest improvements where appropriate
  • Build and maintain strong relationships within and across departments and with internal and external customers
  • Assist in the creation of productivity standards
  • Research and resolves customer problems and complaints on billing, cash application and account issues

Core Competencies

Technical Knowledge – Working Experience

The preferred candidate will have a strong working knowledge of current collections

methodologies and/or strong customer service background. The individual will also be familiar with interaction between accounting systems, operating systems, and invoicing.

Requirements:

Job Specific Competencies

Business Ethics – Basic Experience

Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct: ability to demonstrate ethical behavior in diverse situations.

Skills – Basic Experience

  • Experience modelling business processes
  • Strong analytical and problem-solving skills
  • Excellent communication, interpersonal and presentation skills
  • Highly energetic self-starter with a focus on obtaining results.
  • Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities.
  • Demonstrated ability to work collaboratively across teams and independently to meet deadlines and produce deliverables.
  • Technical skills beyond job specific technology include Microsoft Office Suite, Excel, PowerPoint, Outlook, etc.

Education and Training

Roles at this level require a college degree or a minimum of 2 years of related professional experience