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Credit Collections Associate Jobs in Virginia (NOW HIRING)

Woda Cooper Companies

Community Manager

Hopewell, VA · On-site

Assemble complete and detailed credit and income information, along with necessary verification ... Effectively communicate with residents, associates and vendors. * Dependable and able to report to ...

Adecco

Accounts Receivable Administrator

Roanoke, VA

$19.50/hr

... store collections, lockbox, Credit Card, ACH/EFT, scanner, remote cash deposits and wires ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

New

Woda Cooper Companies

Assistant Community Manager

Chester, VA · On-site

$17.50 - $21.25/hr

... to collections. * Create and maintain a customer centered service culture by demonstrating ... Assemble complete and detailed credit and income information, along with necessary verification ...

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Virginia

Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Virginia? The most popular types of Credit Collections jobs in Virginia are:
What are popular job titles related to Credit Collections Associate jobs in Virginia? For Credit Collections Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Virginia look for? The top searched job categories for Credit Collections Associate jobs in Virginia are:
What cities in Virginia are hiring for Credit Collections Associate jobs? Cities in Virginia with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Service Representative (8a-5p) - Clintwood, VA

Ballad Health

Clintwood, VA • On-site

$15.50 - $22.09/hr

Other

Posted 4 days ago

Ballad Health rating

6.5

Company rating: 6.5 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Patient Service Representative (8a-5p) - Clintwood, VA - 36753

Ballad Health Medical Associates | Clerical Support | Full Time

Description

Job Description: Summary: The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according to Ballad Health processes. The duties of the PSR may include, but are not limited to: updating and scheduling patient appointments, retrieving daily patient data for appointments and phone calls, maintaining provider(s) schedules, filing charts/medical records, copying charts/forms, pulling charts, purging charts, producing documents for providers to sign, collecting co-pays, performing data entry of office visit charges, performing collections of unpaid balances, coding encounter forms with proper payment distribution CPT & ICD-10 codes, filing and refiling insurance claims, reconciling the charge sheet, counting the cash drawer, preparing bank deposits, balancing credit cards, reviewing and correcting errors on the missing ticket report, performs closing procedures to ensure proper account balance, perform referral and precertification and prepares information for audit purposes.

Requirements: Required – High School diploma or equivalent; previous experience performing data entry and utilizing database. Ability to maintain patient confidentiality/HIPAA. Ability to communicate respectfully/kindly with patients, office staff, nurses, and medical staff Preferred – Knowledge of CPT and ICD-9 codes/billing. Previous experience utilizing Electronic Health Record (EHR) system.

Work Requirements: Shift: Day On Call: No No Travel Required: No Travel Shift Details: 8a-5p City/State: Clintwood, VA

The range for this position is $15.50-$22.09. Actual rate is dependent upon experience.

Ballad Health Medical Associates

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About Ballad Health

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Become a part of the Ballad Health story. Together, we are transforming our region. We're making communities healthier. We're expanding access to critical services in rural areas.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Johnson City, TN, US

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