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Credit Collections Associate Jobs (NOW HIRING)

Broward College

$18.50 - $25/hr

Associate's degree required. Minimum Experience/Training: Three or more years of functional ... Credit & Collections Position Number P0005758 Job Status Full time Regular Department Accounts ...

The Icee Company

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

AVIAT US INC

Credit & Collections Specialist

Austin, TX · On-site

$21.75 - $29/hr

A Bachelor's or Associate Degree in Business Administration, Finance, Management, or equivalent experience is preferred. * 5 years of prior experience in credit and collections is desirable.

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Processing invoice and credit requests in accordance with collections guidelines * Timely response to inquiries received from other departments associated with patients care * Navigate and gather ...

NRA Group, LLC

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Collections Associate

Harrisburg, PA · On-site

$17 - $20/hr

... credit bureau reporting to America's leading companies for over thirty years. Our organization ... a call center/collections preferred Company Description We strive to maintain a "true client ...

NRA Group, LLC

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Collections Associate

Mount Laurel, NJ · On-site

$17 - $20/hr

... credit bureau reporting to America's leading companies for over thirty years. Our organization ... a call center/collections preferred Company Description We strive to maintain a "true client ...

Sunbit

Bilingual Collections Associate I

Las Vegas, NV · On-site

$22/hr

Bilingual Collections Associate Location: Las Vegas, Nevada Pay : $22.00/hour + Pay increase after ... For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in ...

IWG plc

Collections Associate

Addison, TX · On-site

$17 - $23.25/hr

Collections Specialist (Remote) This job is for you if you have the following; *Excellent ... Previous experience in a credit control or phone-based customer service job. We offer remote work ...

Herr's

Credit/Collections Coordinator

Nottingham, PA

Associates Degree and and/or 2 years related experience in Credit/Collections preferred * MS Office Suite experience required, intermediate skill level preferred. * Experience with Microsoft D365 F&O ...

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Credit Collections Associate information

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$19

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$26

How much do credit collections associate jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for credit collections associate in the United States is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges Credit Collections Associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a Credit Collections Associate, and why are they important?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a Credit Collections Associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
More about Credit Collections Associate jobs
What cities are hiring for Credit Collections Associate jobs? Cities with the most Credit Collections Associate job openings:
What are the most commonly searched types of Credit Collections jobs? The most popular types of Credit Collections jobs are:
What states have the most Credit Collections Associate jobs? States with the most job openings for Credit Collections Associate jobs include:
What job categories do people searching Credit Collections Associate jobs look for? The top searched job categories for Credit Collections Associate jobs are:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 61% Full Time, 8% Part Time, 8% Temporary, and 15% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,674 per year, or $23.4 per hour.
Credit/Collections Coordinator

Credit/Collections Coordinator

Herr Foods Inc.

Nottingham, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Herr Foods rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

369th of 384 rated food and drinks producers

Job description

Credit/Collections Coordinator
Department: Corporate
Employment Type: Full Time
Location: Nottingham, PA
Description
Building a great career never tasted so good!
We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Credit/Collections Coordinator position, joining our team in Nottingham, PA!
  • SCHEDULE: Monday-Friday approximately 40+ hours a week.
  • BENEFITS: This position is full-time benefit eligible, elective benefits include:
  • Medical, dental, hearing and vision insurance.
  • Marathon Health Clinic - a premier on-site healthcare provider. A separate entity from Herr's, located at our Nottingham, PA facility. This facility ensures easy access to tailored healthcare services, preventative care, wellness programs, for employees on any medical plan
  • Opportunity to contribute to a 401k, with a company match.
  • Paid vacation, holiday and sick time.
  • Paid Employee referral program.

Job Summary
This position is responsible for credit/collection responsibilities for the Accounts Receivable team. This position involves working directly with customers, resolving outstanding accounts, and ensuring timely payments while maintaining strong customer relationships.
Key Responsibilities
Credit/Collections Responsibilities
  • Monitor accounts receivable and identify overdue accounts
  • Contact customers with overdue accounts and attempt to collect overdue amounts. Utilize judgement to analyze customer's ability to pay and establish a repayment plan.
  • Service accounts by investigating problems and working towards a solution while maintaining a positive customer service experience
  • Maintain records of all contact and attempted contact with customers holding delinquent accounts.
  • Maintain records of any payments collected from customers
  • Submit regular reports on the status of unpaid accounts and those in repayment.
  • Process payments (checks, credit card and ACH), and refunds.

Customer Service/Communication
  • Cultivates positive professional relationships at all levels with a diverse audience.
  • Communicates and collaborates effectively while striving for the highest possible outcomes for employees and the organization.
  • Develops and maintains strong working relationships with internal and external customers
  • Provides back-up support for other positions within the Accounts Receivable team

Qualifications
  • High school diploma or general education degree (GED) required
  • Associates Degree and and/or 2 years related experience in Credit/Collections preferred
  • MS Office Suite experience required, intermediate skill level preferred.
  • Experience with Microsoft D365 F&O preferred
  • Demonstrated experience with attention to detail and excellent organization skills.
  • Demonstrated experience to work independently or as a team with results driven approach.
  • Exemplary customer service skills and communication.
  • Excellent interpersonal relationship building skills.
  • Recognized as one who is proactive in problem-solving and works towards creative solutions.
  • Ability to effectively present information in one-on-one and small group situations to internal/external customers.
  • Requires strong problem-solving ability and strong analytic skills.

Physical requirements and work environment:
  • Performs work required for this position in an office environment.
  • Remains sedentary for moderate to extended periods of time.
  • Required to us a computer monitor, keyboard, and mouse for extended periods of time.
  • Ability to lift up to 20 pounds on occasion.

In addition to the essential functions listed above, the employee is expected to adhere to the confidentiality agreement, exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as environmentally friendly as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Reliable attendance and punctuality are also required. The employee is also expected to perform such other duties, special projects and functions as required from time to time.
Any questions about this position or any others, please contact the Human Resources department at 610-932-6500 or recruitment@herrs.com
Herr Foods Inc.is a drug-free workplace and an equal opportunity employer M/F/Veterans/Disabilities

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