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Collections Jobs (NOW HIRING)

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Collections Supervisor

Monroeville, PA · On-site

$38K - $40K/yr

COLLECTIONS SUPERVISOR MBM Collections | Monroeville, PA MBM Collections is a leading tax collection company specializing in the collection of delinquent real estate taxes and municipal claims. We ...

Collections Associate

Taos, NM · On-site

$17 - $23.50/hr

The Collections Associate manages the museum's collections management database and coordinates all aspects of incoming and outgoing loans, object movement, condition reporting, packing and shipping ...

Collections Assistant

Oklahoma City, OK · On-site

$20.19 - $21.64/hr

Collections Assistant Division / Department: Curatorial - Collections OKC Location: Oklahoma City, OK FLSA: Non-Exempt Schedule: Full-Time, to include evenings *as required Reporting Manager: Senior ...

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Collections Specialist

Houston, TX · On-site

$20 - $26/hr

Collections Specialist - Accounts Receivable Team (Collections | Accounts Receivable | Collections Specialist Role) Mustang Cat is actively seeking an experienced Collections Specialist to join our ...

Collections Associate

Taos, NM · On-site

$17 - $23.50/hr

The Collections Associate manages the museum's collections management database and coordinates all aspects of incoming and outgoing loans, object movement, condition reporting, packing and shipping ...

Collections Specialist

Mustang, TX · On-site

$16.50 - $22.25/hr

Collections Specialist - Accounts Receivable Team (Collections | Accounts Receivable | Collections Specialist Role) Mustang Cat is actively seeking an experienced Collections Specialist to join our ...

Collections Registrar

Northampton, MA · On-site

$52K - $71K/yr

Department Museum of Art Job Summary As a member of the Collections Management team at the Smith College Museum of Art, the Associate Registrar plays a key role in the stewardship, documentation, and ...

You will own all collections matters and enforcement activities for UtiliSave's accounts receivable. This role is foundational to scaling our collections pipeline and demonstrating the ...

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

You will own all collections matters and enforcement activities for UtiliSave's accounts receivable. This role is foundational to scaling our collections pipeline and demonstrating the ...

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Legal Affairs' Collections Law Unit supports the agency's collections efforts, handling the collection of tax warrants, bankruptcy issues, collections related legal matters, and violations and other ...

Legal Affairs' Collections Law Unit supports the agency's collections efforts, handling the collection of tax warrants, bankruptcy issues, collections related legal matters, and violations and other ...

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Collections Specialist Location: Downers Grove, IL Pay Range: $23/HR-$25/HR (Depending on Skills and Experience) Benefits: Health, dental, and vision insurance. 401(k) Brilliant Financial Staffing ...

Collections Specialist

TX · On-site

$26 - $30/hr

Collections Specialist (Lead) This role serves as an experienced Collections Lead responsible for driving high-volume, corporate-level collections activity across multiple divisions and branches. You ...

Collections Specialist

Atlanta, GA · Hybrid

$17.75 - $24/hr

Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare ...

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Collections information

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How much do collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.
More about Collections jobs

What cities are hiring for Collections jobs?

Cities with the most Collections job openings:

What are the most commonly searched types of Collections jobs?

The most popular types of Collections jobs are:

What states have the most Collections jobs?

States with the most job openings for Collections jobs include:

Infographic showing various Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Supervisor

MBM Collections, LLC

Monroeville, PA • On-site

$38K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

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Job description

COLLECTIONS SUPERVISOR

MBM Collections | Monroeville, PA

MBM Collections is a leading tax collection company specializing in the collection of delinquent real estate taxes and municipal claims. We are seeking a motivated, detail-oriented Collections Supervisor to join our team in Monroeville, PA. This is a full-time, daytime role with no cold calling and no evenings or weekends.

POSITION SUMMARY

The Collections Supervisor is responsible for the collection performance and taxpayer service activities for an assigned group of delinquent tax accounts. This position works independently to assist taxpayers, resolve account issues, negotiate payment arrangements, and ensure compliance with applicable tax collection procedures.

RESPONSIBILITIES

•        Manage collection activities and taxpayer service for assigned delinquent tax accounts.

•        Respond to taxpayer inquiries by phone, email, and written correspondence.

•        Research account history and provide accurate account information.

•        Reconcile accounts and process adjustments, refunds, change orders, and interim billings.

•        Review collection reports and identify accounts requiring additional collection efforts.

•        Negotiate payment arrangements with delinquent taxpayers.

•        Work closely with the Legal Team regarding sheriff sales, bankruptcies, and other legal collection actions.

•        Maintain accurate account records and supporting documentation.

•        Deliver professional, responsive service to taxpayers and clients.

QUALIFICATIONS

•        Minimum one year of collections, accounts receivable, delinquent account management, or related experience.

•        Strong communication, customer service, and problem-solving skills.

•        Excellent organizational skills and attention to detail.

•        Ability to work independently and manage multiple priorities.

•        Proficiency with Microsoft Office and business software applications.

WHY JOIN MBM COLLECTIONS?

•        No cold calling required

•        Full-time position

•        Competitive pay

•        Health Insurance

•        401(k) Retirement Plan

•        Paid Vacation and Holidays

•        Daytime Schedule – No Evenings or Weekends

LOCATION

Monroeville, Pennsylvania

Join MBM Collections and become part of a team dedicated to providing professional, ethical, and effective tax collection services while delivering exceptional support to taxpayers and municipalities.

HOW TO APPLY

Submit your resume through this posting. We review applications on a rolling basis and contact qualified candidates directly.

MBM Collections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic

Company Description

MBM Collections, LLC is a tax collection business specializing in the collection of delinquent real estate taxes and other municipal fees for school districts, boroughs, and municipalities.