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Collections Jobs in Vermont (NOW HIRING)

Collections Specialist I

White River Junction, VT · On-site

$17.75 - $23.75/hr

Mascoma Bank is seeking a diligent and detail-oriented Collections Specialist I to join our team. In this role, your primary responsibility will be to manage tasks associated with delinquent accounts ...

Credit Manager

Essex Junction, VT · On-site

$75K - $90K/yr

This role leads the credit and collections function, ensuring that our wholesale and retail partners are supported with fair, consistent credit practices while safeguarding the company's financial ...

This role leads the credit and collections function, ensuring that our wholesale and retail partners are supported with fair, consistent credit practices while safeguarding the company's financial ...

Phlebotomist

Burlington, VT · On-site

$17 - $21.25/hr

This role plays a critical part in patient care by expertly performing venipunctures and other specimen collections, ensuring the quality and accuracy of samples, and supporting the smooth operation ...

Phlebotomist

Burlington, VT · On-site

$17 - $21.25/hr

This role plays a critical part in patient care by expertly performing venipunctures and other specimen collections, ensuring the quality and accuracy of samples, and supporting the smooth operation ...

Phlebotomist

Burlington, VT

$17 - $21.25/hr

This role plays a critical part in patient care by expertly performing venipunctures and other specimen collections, ensuring the quality and accuracy of samples, and supporting the smooth operation ...

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Showing results 1-20

Collections information

See Vermont salary details

$13

$22

$32

How much do collections jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for collections in Vermont is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.58 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Vermont? The most popular types of Collections jobs in Vermont are:
What are popular job titles related to Collections jobs in Vermont? For Collections jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Vermont look for? The top searched job categories for Collections jobs in Vermont are:
Infographic showing various Collections job openings in Vermont as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,470 per year, or $22.8 per hour.

Collections Specialist I

Mascoma Bank

White River Junction, VT • On-site

$20.45 - $23.61/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Mascoma Bank is seeking a diligent and detail-oriented Collections Specialist I to join our team. In this role, your primary responsibility will be to manage tasks associated with delinquent accounts of the bank, while maintaining positive client relationships.
What You'll Do
  1. Perform all aspects of general residential collection functions.
  2. Communicate with customers to discuss delinquency status on accounts by telephone, email, mail or in person.
  3. Handle customer questions and correspondence related to customer delinquency - by telephone, email, mail or in person.
  4. Maintain collection files by:
  • Documenting action taken/promised within our systems.
  • Providing instruction for applying payments to past due loans.
  • Reviewing accounting to ensure accuracy.
  • Maintaining loan files with regard to delinquency.
  • Handling routine issues and answering routine questions as related to the collections function.

Requirements
What We're Looking For
  • High School diploma or equivalent
  • Excellent interpersonal communication
  • Collections experience preferred
  • Banking experience preferred
  • Ability to use and possess a working knowledge of computers
  • Able to maintain confidentiality and privacy
  • Professional appearance; grooming and dress consistent with MB appearance policy

Location
This position is based at our White River Junction, VT Operations Center and may be eligible for a hybrid work schedule after training is complete.
Why Mascoma Bank?
  • Strong culture of belonging with a team that values creativity, new perspectives and innovation.
  • Community first minded. We care about our employees and the communities we serve.
  • Competitive compensation.
  • Career development and internal career mentorship.
  • Comprehensive health care, dental care, and vision.
  • 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
  • Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
  • Tuition Reimbursement.
  • Student Loan Paydown and so much more!

Background and Credit Check
As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.
Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.
Our Commitment to Belonging!
The communities served by Mascoma Bank consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.
Mascoma Bank is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com .
Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.
Salary Description
$20.45 - $23.61/hour